I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.

My boots arrived much sooner than they were supposed to. I'm glad that I only paid for standard shipping, as any upgrade would have been a waste of money. The fit was perfect, and I could not have been more pleased with the workmanship. I have ordered twice, and haven't had to return anything, so I can't speak on customer service issues, but I'm sure I will be placing another order soon.

Great store for good old fashioned Quality. With lots of wood, leather , silk, versus plastic, vinyl and Made in China. For example I bought silk suspenders which are usually made out of stretchy polyester. Where else would have that. In addition the suspenders had genuine leather button anchors. They cost more but I am willing to pay for the quality.

Stellar service, great variety of goods, reasonable prices.....who could ask for anything more?

I've bought much from Historical/western emporium and have never had a problem. I like that it's so easy to keep track of the product as it's being shipped. Great work!

I am a docent at Pioneer Village in Cameron, WI. The museum asks that all volunteers dress in period clothing. I found exactly the gear I was looking for since I volunteer as a train station agent and telegrapher. The clothing is top notch and the prices are quite fair.