The lady who answered the phone went out of her way to ensure I got perfect fit on the shirt and suggested the garters. I didn't know what I wanted in a tie and she helped me pick out a good one. Had she been standing beside me she couldn't have done better.
As for the delivery time: my order was supposed to take several days, maybe a week......but it took just four days to my door. I'm not used to such short delivery times from anyone except Amazon...and I'm only three miles from one of their "hubs".
Mrs H CA, United States
2023-10-20
Leonard is very helpful. The items we ordered came and were good quality. The 2 items I needed to exchange for size came quickly and a refund was also given quickly. Definitely will order from this company again.
I am a regular customer and i have built myself a small wardrobe from Historical Emporiums catalog
There have been a handful of occasions where I've contacted customer service with questions about some products and received no response to my inquiries
But those occasions are few and far between
I'm overall satisfied with the quality of the products that I've purchased
And I will definitely be shopping from their site again in the near future
Marc Hutchison , United States
2024-12-06
Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!
Colin Clark TX, United States
2024-02-21
The overall experience was quite adequate. I had a sizing issue so ordered a larger size and returned the original. The return process was handled in short order. Unique Company and products. Will return as required.