Usually you have excellent quality clothes & service, but a sale item I bought from you recently--which I will review--was horribly made, which made me very sad, as I'm always recommending you guys!
Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
Anonymous Customer MI, United States
2022-09-09
Historical Emporium is the best place for suburb Old West gear - the only better resource MIGHT be a connection to a good costumer for western filmmakers. I wear Western clothing, from boots to hats every day, not for re-enactment, and I depend on HE for well-made (seldom Chinese) clothing. The fits are very good, the materials are top grade, and the styling is excellent. HE gets your order out quickly and efficiently. I have never been disappointed. I come to the website frequently to see what new shirts they have - and I even buy the same shirt in different colors because the materials are awesome, comfortable, and sharp looking. I seriously doubt there are customers who are more satisfied with HE than I, but I know there are lots of very happy customers.
Mireille M QC, Canada
2023-05-04
Quality fabric and high quality in the workmanship. I highly recommend their products.
john c MO, United States
2022-03-17
fast and well shipped- the thank you note is a nice touch and greatly appreciated!