After paying extra money for a rapid delivery I was informed on the day I was expecting this item that it was running late and the possibility occurred that I would receive this item only AFTER I needed it. I then called AMAZON and they immediately got in touch with the Historical Emporium (this was all late at night). What surprised me was that Historical Emporium immediately sent an email refunding the additional delivery charge, and then assured me that my package would arrive the next day. It did. My only regret was that in my AMAZON review, I wasn't sure exactly how a particular prop worked on this item and-due to my own ignorance-claimed that an item was missing (although I pointed out that it was a minor flaw. Afterward I discovered that the 'minor flaw' was me. Thank you Historical Emporium. You came through when so many other companies don't.
KJ P LA, United States
2021-07-19
Exceptional product, fast delivery, very helpful customer service! 5 stars!
jodie MN, United States
2022-10-07
The customer service is what keeps bringing me back!
Anonymous Customer NH, United States
2023-01-22
beautiful.... quality and workmanship... will be buying another for my old black powder gun..fits perfect.
Lt. K PA, United States
2021-11-17
After ordering a very nice holster for my gun, I sold the gun to a friend before the holster arrived and didn't need the holster any longer. The friend to whom I sold the gun had a holster already, so I requested a return and refund pf my purchase amount and received a prompt and courteous reply immediately from Historic Emproium. They are a delight to work with and buy from.
Marshal Simmons GA, United States
2022-05-13
I ordered the wrong size. Returned it for the right size. Turn around was 2 weeks got my gun belt in one week with no problem. Thanks to your staff a great big thumbs up !!!