Pleasantly surprised that this was shipped so quickly.

HE was very quick to replace the wrong boots that were sent to me by mistake. Very friendly and understanding. Noel was eager to figure out what happened with my original order!.

Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously . The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more ! Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !

I made a phone order and customer representative was personable, helpful and took time to answer my questions.

Placed an order for a holster and received it very quickly. It was to small and I returned it. I repeated the process, and on the 3rd time, I received the size that fit me best. (the size issue was mine). Quick turn on my orders, quick turn on credits. Absolutely great customer service!

Very pleased and will purchase again