I've been buying a lot of clothes from Historical Emporium this year, so I'd like to take this opportunity to apologize for a mere 4-star Google review I gave it last summer. I had ordered a gunbelt from them that turned out to be difficult to keep buckled, and I suggested that some sort of diagram should have been included with the gunbelt to show people how to wear it. To my surprise, I heard from someone at Historical Emporium who suggested that the gunbelt might be defective, and who asked for a photo of the gunbelt. As it turned out, it was indeed defective, and was replaced at no charge. Otherwise, the clothes have been splendid, the shipping has been generally prompt, and the service has been sterling. Thank you very much.
Don Lewis AR, United States
2024-07-19
We ordered a pair of Trousers. They were too small. We needed them in a hurry so we ordered another pair. We should have " returned" them instead of "exchanged" them. But Julia got it taken care of and things are fine.
Donnie B MS, United States
2022-08-04
I am thoroughly impressed with the quality of service you provide! I didn't place a very large order, but it was processed and shipped much faster than I expected. Thanks to everyone at Historical Emporium for making this such a pleasant experience.
Steve NC, United States
2023-11-24
I was very impressed with the customer service considering what we have to deal with now days. I had a very minor issue that was unavoidable when I received what I ordered. When I called, they answered immediately and were very helpful and quick to make an exchange, and it was shipped to me in 2 days with a return label for the exchange. The item was exactly what I wanted, the fit was right, and the quality is second to none. I will recommend this seller to anyone interested in buying this type of clothing and gear.
Jennifer IL, United States
2023-10-13
Excellent service. I love the fit and material. I would definitely recommend.