Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !
Christopher T WA, United States
2023-04-21
They are exactly what you see on the website. Can't find these top-of-the-line historical clothing anywhere else.
Jean W CA, United States
2023-05-12
I made a phone order and customer representative was personable, helpful and took time to answer my questions.
Paul K RI, United States
2023-05-12
The customer service at Historical Emporium is fantastic. The Items I ordered were sent to me right away.
Rocky Gregory OH, United States
2024-06-05
Purchasing and delivery all went great. I would order from them again and refer others also. Thanks.
OutWest ID, United States
2023-02-10
Your shipping speed is great, your product quality is spot on.