I was very pleased with the service I received and the items received were better than expected.

I had an easy purchase. We didn't have anytime to make anything for an event that came up short notice. So I opted to purchase a vintage style men's swimsuit because I just did not have the option to get one put together myself. I sew professionally but sometimes just don't have the time to sew for myself.

My green Vaughan waistcoat was a little snug, returned for next size. Return instructions were clear and easy to follow. Although I am on the opposite side of the U.S., received my replacement one week from when I started the process. Exceptional service.

Grand! Spit spot!

Outstanding personal service. It has been a long time since I've been so pleased with a customer service experience. It was a step above and I will be a happy return customer!

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.