Very efficient. Packed nicely. No concerns.

A+ overall experience

I ordered a drop loop holster and surprised how fast it arrived. I was amazed at the quality and craftsmanship. Unfortunately I ordered it a little too big. I shipped it back and within two weeks got the new holster. The new holster fits and looks awesome. I'm extremely satisfied and will definitely give Historical Emporium my business in the future.

I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

This is not my first order of clothing. I have also ordered a watch and have been satisfied 110%. Excellent company to deal with and will continue dealing with. And passing on to my family and friends.

I had the wrong color sent to me. Customer service was great! They quickly sent me the right color & even sent a return label to send the other product back.