Product Inquiry Form

Isaac Brown, Outrider
Customer Reviews of our Store
KIRK
ON, Canada
ON, Canada
2022-03-17
I am wary of ordering on line. Will it take many weeks to arrive or will it arrive at all? Will the item quality be what you anticipate or some cheap representation? You guys nailed it. The ordering process was simple, the selection is amazing, everything I ordered was delivered within 3 weeks and the quality of the items is much more than I ever expected. You made the experience a positive one.
Anonymous Customer
MA, United States
MA, United States
2022-09-29
I am directing a play. This carpetbag that I found on your site was PERFECT for the scene. Now the question is who do I give the bag to after the play as a gift.
Joe
CA, United States
CA, United States
2022-03-29
My purchase was easy and the coat is nice. A bit tight across the shoulders and across my gut. I'll get a size larger next time.
Very Satisfied
PA, United States
PA, United States
2024-05-09
Placing the order was trouble free. Delivery time was exceptionally quick. Unfortunately the garment had a mark on it that possibly could have been caused in shipping. I requested a new garment. They asked for pictures which I then sent. They immediately sent a new garment with a shipping label to send the first one back. It was a smooth and seamless transaction. Their customer service was excellent.
kari
NY, United States
NY, United States
2024-02-21
I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later.
I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.
Beverly
AZ, United States
AZ, United States
2022-11-03
I Ordered a Huck Finn/Tom Sawyer type of hat and a US Marshall badge. Both look very real and authentic. The service was good, the delivery quick, and the items received were of good quality. I would definitely shop with your company again!