I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I was afraid I'd waited too long to order a costume I needed, but luckily I found Historical Emporium! My costume shipped quickly, got here in plenty of time and it was high quality. I will definitely come here first the next time.

Awesome talking to customer service and very helpful in helping with my purchase, I will spread the word about your company and will share your web site with others. Thank you

I tried to find out more about a reversible skirt it seems I'm a little 'fluffy' for your largest size but I didn't want to special order in case I didn't like the style or fabric. I was told I could order the largest size to see garment & if it didn't fit I then could return it & order the size needed. The questions were answered within about 48 hours (consider weekend shopping & questions) very quick service.

This was a anniversary gift for Ted and I didn't come up with an idea until one week before our anniversary - it arrived just in time and he loved it . I ordered a shirt for Christmas last year and it is well made. Thank you very much for good products and good customer service.

Excellent quality merchandise, customer service and expedited delivery.