I ordered a victorian Top Hat to surprise my husband for our anniversary. I had to be sneaky and measure his head without him suspecting anything. I used the sizing guidelines and bought him a large. Unfortunately, when it arrived we discovered the large was too large. We were going to exchange it for another in medium, but found that the shipping return was more than half the price of the hat itself. Upon explaining my situation to customer service, they immediately sent me a medium and in the box a return label. I simply put the large hat into the box that the medium came in and drove it straight to the UPS store. Thank you so much for your help and trusting me to return the too large hat. That's tops in my book! You guys are the greatest.
Prospect J GA, United States
2022-07-20
Needed to play a Civil War era statesman at a living history event at my nonprofit's historic building. Got myself the Callahan frock and vest. Coupled with my previous Historic Emporium high collar shirt purchase, it was an absolute homerun.
Michael C Bridgend, United Kingdom
2021-07-09
good service fast delivery goods as described will trade again and recommend to my friends
Maggie Northland , New Zealand
2021-05-17
Great value. Sturdy well-made clothes to live in not just fancy-dress costumes that fall apart when you wear them.
Ryan IL, United States
2021-10-18
The shopping experience was excellent. The products we as described and made of very good quality materials. Shipping was very fast, items were received within days and they were coming from across the country. Communication was fast and updates were made very quickly if any problems came up.
George NY, United States
2022-03-19
The customer service was outstanding. The product was exactly as described.