I'm a happy returning customer. But the last order I received was for a beautiful frock coat. I had the surprise of very expensive Customs fees at the post office, for the first time, when I went to get the package. It never happened before. Perhaps, it would be nice to advise the clientèle that fees like that could be expected sometimes. So that way, we won't get that big of a surprise when we go to the post office to get our purchase. Thanks for your services.
Jack CA, United States
2023-04-19
Great all around-look forward to doing business with you in the future. Nice selection of a wide variety of men's apparel.
Scott NC, United States
2023-03-17
HE is easy to shop at online and the products I ordered came to me in a very timely manner. When I've had questions, they were able to answer them. Very satisfied!!!
Lee R TN, United States
2022-12-23
Awesome service
Herbert W OH, United States
2023-10-30
Good, efficient processing of purchased merchandise
Robert L. Anderson II TX, United States
2024-11-14
Your clothing merchandise is very good quality . It is well made , from good quality materials . Everything I have got , while not cheap , is priced fairly and a good value for the money . The clothes fit , and look great , which is not something I have been able to find for a long time . I had one item I returned ( a pair of Trousers I ordered , which I ordered to big to make sure exactly what size I needed ) . Your customer service people handled the return and the replacement promptly , professionally , and courteously .
The only other issue I had was with a pull-up strap on a pair of high topped riding boots that fails the first time I tried to put them on . I called your customer service , talked to them , sent a few pictures to them , and the issue was resolved to my satisfaction by the next day !There is no business that doesn't have a problem from time to time , what matters is how the problems are handled . The way your business handled them in my experience , is fair , prompt , and professional . You can't ask for more !
Your company is very easy to do business with , and is obviously well run and staffed by good people . I have already recommended you to several friends , and look forward to doing business with you in the future !