We purchased a 3X shirt and it was too big. I called and was informed I could return it and exchange it for another shirt. I was shocked that I had to pay $17 to ship it back but all in all it has been a good experience.

FOUR STAR ALL THE WAY. I LOOKED LONG AND HARD FOR A LEFT HAND BUSKADERO STYLE BELT AND holster. WHAT I FOUND WAS EITHER JUNK, OVER PRICED OR DEALER DID NOT SUPPLY LH PRODUCTS. THEN I FOUND H E. THEY WERE WHAT I HAD BEEN LOOKING FOR FOR MONTHS. THEY WERE SOMEWHAT LIMITED ON THE LEFT HAND SELECTION, BUT THEY HAD WHAT I NEEDED. I ORDERED AND RECEIVED THE holster RIG IN JUST A FEW DAYS. I OPENED THE PACKAGE AND WAS VERY DISAPPOINTED. ALL OF THE METAL PARTS WERE RUSTY AND OR CORRODED. I CALLED THE CUSTOMER NUMBER AND AGAIN WAS VERY HAPPY. THE PERSON I TALKED WITH WAS VERY NICE AND THE ISSUE WAS TAKEN CARE OF ON THE SPOT. I WAS TOLD THAT THEY WOULD SEND A NEW RIG FIRST THING THE NEXT DAY. THEY SENT ME A PAID RETURN ADDRESS LABEL TO SEND MY RIG BACK. I RETURNED THE RIG THAT DAY. THREE DAYS LATER I RECEIVED THE NEW BRIGHT AND SHINNY NEW RIG. NO RUST AND NO CORROSION. I HAVE NEVER HAD BETTER OR FASTER SERVICE FROM ANY COMPANY.

I love the waistcoats! I have a black and brown one now to wear as accents. Great fit, great material and a good look. I've had lots of compliments. Service from the Historical Emporium has been super.