Noel is a godsend! We ordered 12 pairs of pants for a theatrical production and needed them by our tech week. Everything arrived just as promised, except for one pair that was a "special order." The estimated delivery wasn't until July 10, so I hadn't bothered looking at the tracking number until that day. I found out that afternoon that the post office had marked the package "undeliverable." The Post Service doesn't deliver to our physical address, but UPS and FedEx do, so we use a PO Box. All of this was listed in the order and notes made in the special instructions section about which delivery service used which address. Noel saw the mistake and fixed it! He went above and beyond the call of duty! Excellent! Excellent! Excellent! He also did this as I had a supreme emotional breakdown and he kept his cool and kept a level head! Bravo!

Wonderful service, prompt delivery, great coat. Only problem was size, since it came in only one size, I ventured to order it. Unfortunately, despite its quality fabric and tailoring, it was just too large. Would buy it again in a minute if it came in a smaller size. Had to return it, darn it!

The shirt is beautiful; the sizing guide was spot on. The customer service staff was knowledgeable and very friendly. I have already ordered more shirts from the Emporium.

I had to return the shirt for a larger size. The return process was easy enough, I wish you would've paid shipping at least one way for my return/exchange. This is my only complaint.