I have no fears shopping with Historical Emporium! Their service is fast and on time -- it's been early every time. Called Customer Service to find out if a vest that was out of stock would be available any time soon. The Rep. took my name, email, and vest info and said she'd send me an email when it was available. Within a month they had the vest in stock, I ordered it, and had it within a week. I don't hesitate to recommend these guys.

The product was of much better quality than expected...!

This is a unique business. They cater to a specific market and know how to do it very well. Descriptions of product are detailed, yet concise. I recommend reading any specific notes on the item. The information is extremely helpful in making your decisions. The photos allow you to see the item from all angles including how they look in a complete ensemble. You know what you are buying. There are plenty of links on a product page to see other related items. This made my shopping experience a breeze. From a customer service standpoint, the company is wonderful. I had some minor questions and when I called I was greeted by a knowledgeable represented who was incredibly warm and friendly. She answered my questions completely, offering her recommendations based on her experience with other customers. I was in good hands. I placed my order (a complete ensemble) online on a Friday and it was on my doorstep on Monday morning! I don't expect this to be the norm, but it definitely was a pleasant surprise. Thanks to the detailed descriptions and excellent customer service everything fit perfectly! I did have to hem the trousers, but I knew I'd have to, based on the product notes. The fabrics are sturdy, well-constructed and reasonably priced. I do a lot of cosplay and have spent small fortunes on costumes. My entire ensemble (jacket, vest, shirt, trousers, and tie) cost about the same as the hat I'll be wearing with it. All-in-all, this was a great experience from beginning to end. I hope you take advantage of their services. You won't be sorry. Have fun in your historical adventures!

When I called customer service, I spoke to a very courteous man. No foreign accent. I understood his questions and answers, very kind and patient. Thank you.

Always outstanding.

Historical Emporium is a wonderful site! There customer service is fantastic and they are quick to respond to questions or concerns. I've really never had a problem with this site. I think victorian men's fashion is so much more stylish than contemporary drab work fashion and I wear Historical Emporium clothing as part of my everyday ensemble. I have been delighted with everything I have ordered. I have found their clothing to be well made, quality pieces at reasonable prices. I am a returning customer and Historical Emporium has become my primary clothing resource.