Customer service is great. Products for the most part are as well. I have bought 4 pair of the preacher boots so far and the last pair I bought is the first one's that did not pinch on the left boot requiring me to tape a cotton ball to my foot to "train" the leather. After that they were fine. Oak Tree Farms who make that boot must have up graded quality control; good for them!!

customer order dept. was great. received the holster 3 days before I expected. holster is better quality than I expected.