I have shopped at many stores whether in person, on-line or by phone over the years and I can honestly say t hat my shopping experience with Historical Emporium was one of the best experiences I've had. I had initially e-mailed them to inquire about an item, I received a quick response stating t hat the item was in stock. I called and spoke to Meghann who was so very helpful. She answered all my questions and even checked again to confirm t hat the item was in stock. I placed the order on a Monday and the item was in my house on Wednesday. Great service!!! I definitely recommend Historical Emporium.
Guzziwinger CT, United States
When I called about the Duster being too large, customer service guided me easily through the process of returning it, the exchange, I found to be very fair. The quality to cost ratio of the clothing is also good. The site makes it easy to get the outfit you want.
Mike CO, United States
Delivery was faster than expected. Unfortunately, I ordered a Med when I should have ordered a Lg. I returned the vest for exchange but after not hearing anything for a week or so, I called to find out the status of the exchange. My call was taken a by a delightful young lady (I'm 68 so almost everyone in customer service is younger) who was most helpful and even had better news than I'd expected on the exchange. I am extremely happy with my new vest and the customer service was the very definition of service. I will definitely buy from Historical Emporium again.
Lynn CT, United States
I am very happy with the quality of my purchase and have already recommended this company to friends who need "period clothing".
Anonymous Customer MS, United States
Alan GA, United States
I loved everything that I had ordered. The 2 gun belts I had ordered came in to big, but I had measured wrong (to low on the hip) sent back and will receive them in a few days.