Well done on their part. Exceptional Customer Service. I had given an ad dress that the carrier said they couldn't deliver to. I contacted Historical Emporium, and they immediately shipped another to a secondary Post office box. The second package was deliver as was the first on the same day. ( I suspect it wasn't a bad ad dress, but rather an issue due to the flooding in Southeast Texas). Yet, there was no hesitation on the part of Historical Emporium to make my experience a great one. Well done on their part. Exceptional Customer Service.