I ordered a smoking jacket and found that I needed a different size. I returned it for an exchange and had the new one about a week later! Great turn around!

A great company...you allow me to build my victorian style of costuming the way I like.

Excellent service

I liked the items I purchased from you. Unfortunately I ordered sizes to large and will have to exchange and return a few things. the Lady I spoke to was really helpful both in the selection of the items I purchased and in explaining the return process. Unfortunately an item I would like to order is out of stock in the size I needed and there isn't a date when t hat size will be available. So I had to purchase a similar item at a higher cost. This does not mean I an unsatisfied. Your company is a great place to shop

Fantastic customer service! If I need additional information about an item or its availability, they are able to give me all the pertinent details. Large orders have been gathered together and sent out to us with a very quick turnaround time.

Super pleased with my new topper and how quickly it came in. Been shopping for a quality hat for a long time then was referred to this website by a friend.