I ordered the commissioner frock coat according to their pure measurement sizing chart and it was way too large. Someone (maybe Melissa?) took my phone call, heard my complaint, took some coats off the rack, physically measured them and sent me a link to paid postage for an exchange. Oh, and she was friendly too! What fantastic service.
Steve NSW, Australia
the service and delivery great.
the shirts i purchased,... could be a little bit better,
for example the collars could be slightly higher, when wearing a tie ,, it continues to keep sliding off the collar, i am having a button sown onto the rear of the collar to prevent this happening,..as its annoying when socially out ..
Tom WA, United States
Very nice selection and pricing. Never any unexpected surprises. My only real gripe is that you don't offer more mens' shirts in a Tall size. (XLT or LT)
Kenneth TX, United States
Vest I purchased fit perfectly, very good quality and actually arrive earlier than expected.
Dadmiras IN, United States
product is great, had to return i had the wrong size, promptly sent me another in the correct size
Jennifer NY, United States
Thank you so very much for providing such wonderful service! The person/people I spoke with over the phone were so very kind and understanding. I was thoroughly impressed with all of the (emailing and phone) service I received. Keep up the fantastic work! And I definitely plan on buying from you again in the future!