Top quality belt.

The ONLY time I was disappointed was just this latest time. I ordered the brown herringbone tweed Trousers, but when they arrived and I saw them up close, I just didn't like them. The Trousers are just too thick and heavy for my taste, and within the fabric of the brown herringbone Trousers, there are these little red dots that you can't see in the photos of the Trousers on your web site. This does NOT reflect at all whatsoever on Historical Emporium, who didn't design and manufacture the Trousers. I have a purchase history with you guys and I've ALWAYS been happy with your products! I think it's "funny". People like to buy and wear "Wrangler" jeans to try to look like a cowboy... ok... really? How 'bout a pair of "Frontier Classics" canvas Trousers??? THOSE are "cowboy" pants! You guys are AWESOME!!!

I loved the selection and the quality of the products. The prices were a little high and I wish I had been told about an upcoming sale because I could have saved over $20 on my purchase. Delivery was prompt, but I needed to exchange my purchase for a larger size. It cost me over $12 to send my item back! A return label and voucher would have been nice. Overall I am happy with my purchase and look forward to wearing it in the near future.

Ordered a vest in 3X. By American standards the vest may have been a large. Can't use it.

All good. Someone actually answered the phone every time. Thanks, Nelson

Obviously a well run company. Your customer service is exemplary, which USED to be the norm! Strange the way my actual experience worked out though. I'm visiting from Ireland, and would have returned home with several waistcoats rather than the one that I am. Several reasons why. Firstly, at least two I was interested in were not available in my size, and, in fact, were no longer produced by the manufacturer. The gorgeous "Cavalier Vest" (I hesitate to use that word, as a vest is a man's underwear top to me!) I returned because I couldn't justify the price relative to the amount of wear I would get out of it, considering the style and inability to pair it easily with a shirt I liked. I also returned the black velvet "Bonaventure Vest" as I felt the quality of the velvet was poor. I did keep the black velvet double breasted "Gramercy" (made of the same material) as I feel I can get some use out of it, more in a "costume" manner than anything else. If the quality of the velvet was better, I'd have purchased it in several colours! So, I suppose my experience could be best described as "mixed". I will be checking the website again, as there are many very interesting products available, and your excellent customer service eliminates any real risk for the shopper.