Exellent customer service!

I had planned on being a plague doctor for Halloween and had ordered a high quality plague doctor mask. I found a hat on the Historical Emporium website that was suitable enough for the plague doctor look, at a reasonable price. They shipped it in a timely manner, and it actually arrived before the mask did. Unfortunately when the mask arrived it was not at all the product advertised (stay away from typemaker.shop)! Historical Emporium understood that I no longer needed the hat based on another company's poor business decisions, and excepted my return. They've been quality people to buy costume pieces from, and I'll keep them in mind for future costumes. VERY happy with the customer service.

1st time buyer and loved it and will be back. Nice clothing made well and looked great!

I am absolutely pleased with your customer service. I placed an order and for w hatever reason, it never arrived. I had the tracking number and when I checked it said t hat my package was in the system....but after a few weeks, it never arrived. I emailed customer service and they said to wait a few days and if it doesn't arrive to let them know. I did end up having to write again and they said they would immediately replace my order. By the end of the day I received an email saying it was shipped and in 3 days I had received my item. Your customer service department is wonderful - I am totally pleased with my order and I would highly recommend this site to my friends. Great job!!

Supporting customer will order from them again

I was pleasantly surprised at the speed in which I received my order! Everything was just w hat I had envisioned it would be. Descriptions were accurate and helpful.