I am still waiting on 2 more vest. The very first order I made. I Did Not like the quality of the fabric used on my first purchase. The vests that I received in my 2nd order I liked very much. When I asked the customer service rep about the quality of the first vest she said just to return it if I didn't like it. She did not offer to share my opinion with anyone just to return it.
David R NC, United States
I love Historical Emporium. I have always had a victorian sense of style and after years of piecing together my look from the meager findings in the mainstream retail world, I finally have found MY STORE! I feel like I have come home after years of wandering. I wear Historical Emporium clothing as part of my everyday wardrobe. Their prices are very reasonable; the quality of their clothing is excellent; the shipping time is phenomenal and the the customer service is outstanding! I plan on being a loyal customer for many years to come!
Zeke KS, United States
Great company. Ordered one size and it was to large. I called the company and they told me the size I should have and mail it back and they would send me the right size. They told me to write refused on the box and take it to the post office box and they would send it back for no cost. It cost me nothing to exchange it.
Anonymous Customer FL, United States
edbreuner CA, United States
I ordered 2 vests to wear to 2 weddings this summer. I received them very quickly and in perfect condition. I am very impressed with the quality of the vests. I misjudged size on one of the vests (I am fatter than I hoped) and returned it for an exchange for size. I received the replacement in a week :-) BTW, the vest size was accurate, I was just overly hopeful. I spoke to their Customer Service regarding the exchange, was treated with respect by a very sharp, helpful woman and got all the answers I needed. I will gladly order from Historical Emporium whenever I need anything they sell and do heartily recommend them.