The Spencer vest that I received was the wrong size, but I'm pretty sure that was my error. I called the customer service number and spoke with Melissa who made sure I had the proper "return/exchange" form. I am very happy with Historical Emporium and will continue to purchase my costumes from them. Thank You for providing stress-free customer service !

Um.......... overall, nearly a 5 out of 5! I doubt I'll go to any other website or brick-and-mortar shop again anytime soon..... Pricing is a little high on some items, but I get it.... they're not Walmart or Target or Kohls..... So, If I could give 4.75, on price, I would! I placed my order (of about 10 items) and they compiled and shipped the ENTIRE order the following day, in one box and the order arrived at my house 2 business days later!!!!! I get it... t hat's not normal, but I was thoroughly impressed w/ the overall turn around of my order. The tracking was emailed to me and my items arrived in perfect shape, wrapped in plastic or other packaging and now I'm writing a review!

Very good service. Easy.

Shipping took nearly 3 weeks to receive via standard mail. Other than t hat, great selection, great prices, excellent fit and quality

Everything from service to merchandise was excellent!

As always the service and delivery were right on target!!!