Ordered a hat for my wedding in May. It was shipped right away but got lost in transit. Once I informed them I never received it they immediately shipped a replacement which I got in a few days. All emails were answered quickly. Thanks for the great shopping experience.
Rock OR, United States
Good quality product...
FCTom CO, United States
Great service speedy shipping.
Indiana Motorcycle Preservation S IN, United States
I am with a non-profit organization and contacted customer service to place my order and give them our sales tax exempt ID. The gentleman was great to work with considering the amount of items I ordered. Shipment was extremely fast and I was shocked how quickly it arrived. From Indiana Motorcycle Preservation Society - Thank you!!
Jeff TX, United States
This is my first time to order anything like this, so I was cautious. I ordered a full outfit for a presentation of a 19th-century preacher, and every piece is dead-on! Perfect! Well, except for the pants, which I ordered too tight. I called and was guided through the process for exchange. I was able to order the new size and return the wrong pants, all in time to receive them for my presentation.
I am so happy with H.E. and will look to them again when I expand this performance!
Allen W GA, United States
Customer service for a return was great. Thank you