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Customer service was fantastic. I used the measuring guidelines given which in no way worked. The item I received was WAY too big. Spoke to customer service about the issue and ordered a new item that fits very nice. Return of the first one was handled rapidly.
Kathryn CA, United States
2021-10-29
We are very pleased with the customer service and quality of the clothes. The clothes are beautifully made with lots of detail. We had to return a couple items because they didn't fit. We had no trouble returning the items. We made two different purchases and received each very quickly.
Brian Tidball/Jefferson Davis VA, United States
2022-05-29
I have bought several items over the last 5 or 6 years. Between reenactments (portraying Jefferson Davis) or an slight adjustment in wardrobe and we're Victorian era or the western look. I have sent others to your company and when in South Carolina earlier this year one of those I recommended was there in full costume taking part in the event. I had to return a couple of collars for exchange due to my own poor measuring and it was quickly resolved.
Robert D BC, Canada
2022-01-07
Thai purchase was for my wife Vivian. She saw the shoes that we purchased being worn at a live theater production here in Vancouver, British Columbia, Canada. At the end of the show, we were allowed to meet the cast. During this interaction, Vivian asked the actress involved where she purchased such unique footwear. The actress gave us your name and web site information.
Not only did we fine the shoes but we were amazed at the overall price, including delivery.
We did have some sizing concerns. We carefully read the web site and followed the site's recommendations. Vivian ended up contacting Customer Service and after a very comprehensive conversation, she selected the size she wanted to order using the guidence of the Customer Service Representative.
The footwear arrived quickly with no complications of trans-border shopping and delivery.
The shoes are of excellent quality (though Vivian had seen them on our thespian friend) and the size was perfect! Thank you so much. She loves them!
Anonymous Customer UT, United States
2022-10-19
Good quality clothing, great customer service, quick delivery.