I had to return a blouse that was too small. The website recommended ordering a replacement rather than doing a straight exchange, and returning the too-small blouse for a refund. This was suggested as the fastest way to get the right size blouse quickly, rather than encountering a possible processing delay with an exchange. This worked very nicely. I got my new blouse in a couple of days and my refund a day or so later. I had dreaded the hassle of an exchange, but this method worked very smoothly. Happily, the blouse was packing in a standard USPS flat box, on a hanger, folded neatly with two pins and covered with a plastic sleeve. The blouse was ready to try on, and easy to repack neatly when it didn't fit. I don't expect to need to return any future blouses I order now that I know how the sizing runs, but it was nice to learn that returns were nothing to be dreaded.

I like the classic western watch. I plan to use it for a film prop and did not expect it to really work with a battery. The item is sharp looking. Thank you.

I was so thankful the material is lightweight because it will be hot the day of filming.

Customer service was very good. Helped me figure out the right size gun belt. Package arrived a day early.

Easy web site to order from, good communication through emails, return/exchange easy.

I ordered the wrong size boot but just followed the instructions for returns and received the correct size with no hassle.