I had a question about one of the products before making a decision to purchase. A customer service representative was prompt to reply and took the time to write a detailed, thoughtful answer that ad dressed fully the nature of my question. I'm very impressed

Sizing chart for the item I purchased seems to be inaccurate resulting in the need for an exchange but wasn't significant as the young man I spoke to in customer service was a great help with this, specially since it was an international order involving tax and broker issues. Overall though it was a great shopping experience. The item I purchased is absolutely beautiful, very top quality and exactly as I hoped it to be. I would certainly purchase from Historicalemporium again and recommend them to friends.