NOTHING MUCH TO REPORT BUT T hat I ORDERED THE hat, MY THIRD PURCHASE THROUGH YOUR WEBSITE, AND T hat, AS IT WAS WITH THE TWO PRIOR PURCHASES, THIS THIRD PURCHASE WAS HANDLED PROMPTLY, EXPEDITIOUSLY. VERY SATISFIED CUSTOMER....

For the most it was a great expereince. I will say the suit coat seemed to run a little larger than true to size (2x was a good bit larger than a 50,) but there was no problem returning it. I will also say that your return/exchange process could use some work. In the age of Amazon the print this form, arrange your own shipping model seems both archaic AND a tad punitive. I realize you're not Amazon scale, but you are competing in that marketplace.