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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-02-04

Azmunk
AZ, United States
2018-02-04
Sizes tend to run small. I did have to call 3 business days after my return was received to speed up the exchange. The person on the phone was very pleasant and efficient. The replacement for exactly as I expected.
Vicleah
IN, United States
2018-02-03
I ordered gun holster & they did not have them in my husband size. They said they could order & ship in 3 weeks. I received a e-mail that it had been shipped, just as the customer service said it would. It arrive soon after that & my husband was really happy with size of the belt. It fit him perfectly. We did smell strong smell of leather. I e-mailed the company & within minutes they had a response. This company is great for the older-western products.
Doc
TX, United States
2018-02-02
Great products. Great service.
Robert
2018-02-01
Historical Emporium is a class company. Ordered a Rifle frock coat, but it wasn't the type of material I wanted. I was looking for a wool type. I returned the Rifle Frock and placed the order for the new coat. No hassle to me at all. Received the new coat in a matter of days. Just what I was looking for and fits great. Thank you.
Survey
WA, United States
2018-02-01
Internet buying, no more, no less. Survey is annoying as well
Jim
FL, United States
2018-02-01
I have been buying from the Emporium for over a year and have found their customer service to be spectacular! At Christmas 2016 I ordered a hat. It was crushed in shipping. I called and another hat arrived before Christmas. Great service every time I have ordered.
BCP
AZ, United States
2018-02-01
Excellent holster for my 1858 5 1/2 " Remington. Fit is perfect and it looks great; I'll now be forced to pick up another for my 1851 Colt. I feel certain that if you try one you'll like it.
Wink
FL, United States
2018-02-01
Excellent customer service when the product was inquired about via phone. Quick and simple ordering process. Shipped and received in a timely manner. Product was exactly what I expected. Wink
Henry C
FL, United States
2018-02-01
I purchased a western two gun holster for my son for Christmas.I payed for rush delivery althought it wasn't going to be here on time it was going to be a couple days after Christmas. I was surprised to get before Christmas . and I ordered it way to big . So I bought another one and a singal gun holster for my self we like them a lot they are very well made. and I retuned the first one and historic emporium refunded my first purchase to my card with no problem.
mendy
NY, United States
2018-02-01
I just didn't like that if a product doesn't fit i have to pay shipping for the return. But the girl was kind and took it off this one time.
rangericeman
UT, United States
2018-02-01
great item's -- price--super fast shipping-- very very satified
lordIvey
2018-01-31
Such a wonderful site I loved my new boots and my pants I will redo my whole look with your fantastic products.
KLH
WV, United States
2018-01-31
Outstanding quality and service!
Russ W
NV, United States
2018-01-30
As I have experienced before, Historical Emporium is BY FAR the best on-line source for my crazy!!
Jerry
AL, United States
2018-01-30
Service was excellent. The cap I bought was only so-so.
Mr. P
NY, United States
2018-01-30
For the most part, my vinegar is with the security thing you have with billing new customers a surcharge for confirmation's sake. This unexpected delay kept me waiting an extra couple off days when I already needed the item yesterday. The price was great for the make and delivery wasn't bad (except for the delay).
Sam
MN, United States
2018-01-29
Service was GREAT!!!! High quality product!!!!!! Thank You Sam
Sam
MN, United States
2018-01-29
Service was GREAT!!!! High quality product!!!!!! Thank You Sam
Larry
2018-01-29
Purchased a holster that was the wrong size. Returned and exchanged with no problems what so ever. Very happy with my purchase. Looks good , the fit and feel is comfortable.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-02-04

Harry
Melbourne, Vi, AU
Feb 3, 2018
Perfect!
Beautiful item. Sturdy and attractive. Top notch! Arrived with a slight crack in the lens, probably from long transit. The staff replaced it promptly and politely, at no extra cost to me. Very impressed with the level of quality and service, will definitely shop here again!
Nicholas
Hagerstown, MD
Feb 3, 2018
Awesome Vest
Having ordered from other vendors, when I receive packages, I try to temper my expectations and generally prepare myself to be disappointed. But when I opened my HE packages, I was ecstatically surprised! All I can say is WOW!! You guys are phenomenal! The style, quality, fit, packaging, shipping, customer service... everything has been simply fantastic! I am very proud to be an official new customer! Actually, I have to say the style, quality, and fit of your clothes is superior to my daily modern clothes and I think I'm going to see where i can reasonably swap out your garments for my modern ones. So, I may have another order soon! HAHA! I cannot say enough good things! Although the vest was special order, the vest arrived within a day of the other items. I was expecting a much greater delay and was extremely surprised! Also, Customer Service was very responsive in answering my questions about availability, etc. The other huge factor that is very impressive is your fitting directions! They were dead- on and turned out perfectly! I was worried about having to go back and forth to find the right size... but you nailed it! Your care and effort are greatly appreciated!! THANK YOU!
Larry
Oh
Feb 3, 2018
Gun Belt and Holster
Great Holster and Belt . Had to return / exchange for a smaller size . Good fit for me and revolver .
Jason
Pensacola, FL
Feb 2, 2018
Looks Great!
This hat looks great and I can't wait to try it out. Fits perfectly
Agnes Dalrymple
Milledgeville, Ge
Feb 2, 2018
Love them
Im trying to loss some weight but I needed these Trousers I where a Size 36 but i followed measure your torso just below your belly button, said to get a size 40 I ordered a 38 and they fit ok i think i could have ordered a 36 and still been ok.
Mrs. Mouse
Naples, FL
Feb 2, 2018
Looks great, runs large
I would have given this riding skirt 5 stars, except for the sizing chart. I have a 31" waist, so I bought the 10 as advised by the chart. When I received the item, it was huge. The waistband measured 34". I exchanged it for a 6, which fits. Other than the inconvenience and costs of double shipping, I am very pleased. It is very soft and comfortable and easy to figure out. I like the versatility.

Las Vegas, NV
Feb 1, 2018
Awesome holster!
This holster is no joke; authentic feel and full grain leather that is top notch! My wife loves it and doesn't want to take it off her hips.

Feb 1, 2018
Wonderful jacket
This is a very nicely made jacket. Loved the fit in length and sleeves but its a little snug across the chest/stomach compared to my other jacket. Worth losing a bit of weight for though. :)

Feb 1, 2018
Loved the vest
I received quite a few compliments on the vest. I an happy I finally purchased one.

Feb 1, 2018
Ascot - Harlequin - Brown
The microfiber Ascot is excellent.

Feb 1, 2018
great cap
My has been wearing the same cap for several years. This year I stumbled upon the historicalemporium and found a cap. He is very happy with it and of course, it matches his brown leather coat.
Tim
Mount Vernon , WA
Feb 1, 2018
Leather Helmet
Fit well, quality as expected, will work just fine for intended purpose.
Tim
Mount Vernon, WA
Feb 1, 2018
Goggles
Cheap, but what was expected. Don't expect to use except for costume
Betty
Bremerton, WA
Feb 1, 2018
beautiful bloomeers
Well made; fabric is the perfect weight.
Joseph
Fulton, MO
Feb 1, 2018
Classy, but painful!
These boots look just as nice as they appear in the photo gallery on the website. However, take note of that stiff ankle. The leather there is also just as stiff as it appears in the photos! As soon as I put them on and took a step, I realized I'd sadly have to return them. If I had kept them, I would have worn them to one event, and then I would have never touched them again. If you're used to high ankle dress boots, I imagine you'd be fine. But if you aren't used to it, you're in for a wake-up call! Still, I cannot say enough good things about how classy they look.

Monroe
Feb 1, 2018
hat
love it.
rangericeman
Plain City, UT
Feb 1, 2018
great
wear them every day, bought more
rangericeman
Plain City, UT
Feb 1, 2018
great
I wear these every day

Jan 31, 2018
Wow
great they are pretty and classic.
lordIvey
laurinburg, no
Jan 31, 2018
WOW
fit great and were just as cool as I could have hoped.
Dean L
Jan 31, 2018
Beautiful and well made and functional. Crafted from heavy leather.
Well made and beautifully crafted from heavy leather. Perfect in fit and function. Super fast shipping.
Sam
Fairmont, Mi
Jan 29, 2018
High Qualty
Belt is will built. Heavy quality leather. Will serve me well for years... Thank You Sam

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