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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-10-28

Anonymous Customer
2018-10-28
Everything was great. No issues
Robert
PA, United States
2018-10-28
All gteat
Richard
NV, United States
2018-10-28
Excellent
Jenny
TN, United States
2018-10-27
I couldn't believe the fast service. I wish all companies were that speedy. Thanks!
Paul Mobbs
2018-10-27
Great service, great products
April
NC, United States
2018-10-26
Great selection of period clothing and accessories. Pricing is a bit expensive and the sizing runs small. Would like to see sizing available for more "portly" men and women.
Mark
MA, United States
2018-10-26
place the order, it arrives in a few days and looks like the picture, fits like it should and looks great. couldn't be easier. I'm very pleased.
Spring E
TX, United States
2018-10-26
Always fast shipping and if returns are needed, they always process them quickly! Great customer service and will definitely return
Gen
IL, United States
2018-10-26
I loved, loved the vests, I bought 4. Sizing was perfect, made well and beautiful. I will order again and again. I love the clothes and trying to have our office Christmas party to have a roaring 20s theme. Gen
Ed c
OH, United States
2018-10-26
Very happy with belt and holsters
Scottie F
KY, United States
2018-10-26
Real nice probuct. I will order againin future
Dean
CO, United States
2018-10-26
Historical Emporium is now my go to website for cowboy Action clothing.
Rocky J
2018-10-26
Received my item in a timely manner...Very happy with quality and fit...I will purchase here again
Bill c
CA, United States
2018-10-26
Very happy I purchased one of these actually a wah maker in Montana outside of Ennis loved wore the carp out of it. So happy to have another one thanks
Anonymous Customer
2018-10-25
Great products with speedy service
Rudy. V
PA, United States
2018-10-25
Great service. Nice product. Fast delivery.
Kevin
CA, United States
2018-10-25
I ordered some pants that are way too big (some reviews suggested that the clothes run small). On October 19th I sent an email to Historical Emporium as to the procedure to exchange them... as of October 25 I have not heard back.
Jim T
OH, United States
2018-10-25
East Peasy, Fast delivery and quality merchandise. I definitely will be ordering again for more of my cowboy kit.
Tyson
KY, United States
2018-10-25
The product arrived as expected. I contacted customer service for what I thought was an issue (it wasn't, I was mistaken) and they were extremely nice and accommodating. I was impressed.
JeffreyC
AL, United States
2018-10-25
You guys are the absolute bomb! Needed a high-collar shirt for a vintage costume, you had precisely what I needed. Easy ordering and lightening fast delivery!! In the words of the great philosopher Arnold Schwartzenegger; "I'll be back!"
Paul
WA, United States
2018-10-25
I needed the item quickly and it arrived sooner than expected. Great work!
Charles W
PA, United States
2018-10-25
Historical Emporium has always been my number one place to shop for my cowboy attire when I dress up to do cowboy action shooting over the last couple of years . I've only had two problems and that was with a pocket watch that died and a piece of jewelry that fell apart I have recommended them to friend
Anonymous Customer
2018-10-25
Everything was good.
David
NC, United States
2018-10-25
Amazon messed up my order in the beginning. They sent the items to the wrong address I tried to mitigate but there was little they would do. I called HE and informed them of the situation. They processed a new order (which I gladly paid for) and shipped it to me. I received the order on the same day Amazon was supposed to deliver my original package.
H.E. d
CA, United States
2018-10-25
All aspects of my order were great, the only problem I had was that the vest was too small, which is not Historical Emporiums fault. I have ordered in the past, and this situation will not effect my decision to order in the future.
Fred
CA, United States
2018-10-25
Amazing high quality, beautiful leather gun belt, great price, best deal out there by far!
Anonymous Customer
2018-10-25
Pleased
Ron
WI, United States
2018-10-25
I was impressed how quickly my order arrived.
JeffinDallas
TX, United States
2018-10-25
You are *consistently* an excellent online company for purchases. Your product quality is top-notch, your customer service is impeccable, your delivery time is unbelievable, and all for a price that is exceptional. I think that covers it all.
MTbride
MT, United States
2018-10-25
The boots I ordered did not appear as they did online. The color was off and the shape was considerably different from what was pictured. I paid a hefty return fee to return the boots. Unlikely to order shoes from you again because my feet are hard to fit and I can get free shipping and returns elsewhere.
Gale
2018-10-25
You guys are always wonderful. Your products are top notch, a good value, and quick to ship. When I wanted to know if any of your spats would be a good match for a certain ascot, I reached out to customer service and revived the very honest answer of 'not really, no' along with an assessment of how each option matched up and recommendations on the most suited. In a world where many sales people will spin things to get you to make a purchase even if it's not what you need, I appreciate that beyond words and am still giving serious thought to the matter.
Dennis
OR, United States
2018-10-25
I received my order in the incorrect size, however customer service treating me wonderful and assisted with my return.
Robert
OH, United States
2018-10-25
Wicked fast shipping, comfortable clothing, and a great selection!
Anonymous Customer
FL, United States
2018-10-25
I liked the products and will return for more at another time. Nice company to do business with.
Glen D
CA, United States
2018-10-25
Excellent service very pleased with the quality of the products and service I'll be ordering again.
Rhaina
MB, Canada
2018-10-25
Great products, great service.
Grant
TX, United States
2018-10-25
Very easy to work with.
Kevin Buntin
OH, United States
2018-10-24
The boots were fantastic and the craftsmanship astounding! And for that price they couldn't be beat! The recommendation on sizing from customer service was spot on and quickly given! You folks have made a great impression on me and continue to do so.
Garth
UT, United States
2018-10-24
Great service fast response to e mail question Products are good I will buy again
Llteddybear
CA, United States
2018-10-24
Very satisfied. Items showed up quick and fit as expected
Sunshine
2018-10-24
Loved this blouse and skirt set. Very well made and arrived neatly packed. I bought the small size blouse and it was roomy - usually order medium size. Got the medium size skirt and the button adjustment was perfect for the waist. I liked that these were 40" length skirts. I am 5'5" and it is perfect. Have already ordered and quickly received the navy blue set as well.
Anonymous Customer
2018-10-23
Grest
Ramon
CA, United States
2018-10-23
I ordered a shirt according to the sizing charts provided. The shirt that first came was so small That I could not get the collar ends to touch when I put it on. I returned it for a larger size and was charged an additional $10 for the return and replacement. When the new shirt arrived, it also was small, but the ends of the collar did touch (though not button) so I had the buttons moved (an additional $25 at the dry cleaners for the tailoring) and still had to purchase collar extender in order to be able to wear it ($10 on Amazon). The dry cleaners said the collar was cut for a 16.5 inch neck but is advertised as a 17/17.5. In short, I ended up paying an extra $45 for the shirt in order to be able to use it. However, the replacement did arrive on the date promised, points for that at least.
FearLothering
KY, United States
2018-10-22
I ordered a coat for my boyfriend's birthday and was very happy with the quality. It arrived quickly and with no issues. I was hoping to use it as a winter coat but it's just a little too thin for that. It fit him perfectly though, looks great, and is exactly the aesthetic he wanted.
Anne M
TN, United States
2018-10-22
I love shopping with you all. I know the item will be delivered on time and will match what it looks like on the site.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-10-28

Jenny
Sale Creek, TN
Oct 27, 2018
Broomstick Skirt
I remember the broomstick skirts from my "hippie" days and this one is a beautiful reproduction. I'm 5'1" and the length is good. No tripping on the hem. The color matches a lot of other colors and can be dressed up or down for any occasion. I'm glad I found this website for future needs.

Oct 27, 2018
Marguerite Skirt
Love, love, love, this skirt. Very nice fabric and fits perfectly! I purchased it for Halloween do dress as a Saloon Girl, but I plan to wear it again for evening wear. So pretty!

Oct 27, 2018
Good Quality, a Bit Large
This hat appears to be of reasonable quality for the price. Be aware that the hat fits a bit larger than the measurement chart suggests.
Denise DB
The Dalles, OR
Oct 27, 2018
Love this Blouse
I volunteer at a local museum 2 days/week. This blouse is perfect for the "Little House on the Prairie" look I wanted. Needs ironing, but the material is really nice, size as stated (!), and very comfortable. I love the ivory/ecru color as well. I can even wear outside the museum. Really happy with this purchase and service of Historical Emporium.
Paul
Ansley, UK
Oct 27, 2018
Great quality
Great quality, authentic design
Paul
Ansley, UK
Oct 27, 2018
Great quality
Great quality, authentic design
Paula
Corte Madera, Ca
Oct 27, 2018
So far so good!
I have wide feet and they fit me. Yay! They are fairly well made for the price but just need them for a costume. Have not worn out yet. We shall see!
Bob
Butler, PA
Oct 26, 2018
Just what I wanted
Bought these for a play costume - casual, country wear for an English gentleman. Fit fine. Director loves them. What'll I do with them after that? Look stupid at golf? I also wore one of your vests as Ebenezer Scrooge a couple years back. Thanks folks.
Spring Essence
Spring, Te
Oct 26, 2018
Stylish
My son (15 year old) loves the vest. It was used for spirit week in high school and the theme was the 80s so he chose the 1880s...He also has the shirt and the tie as pictured. He looked dapper!
Matt
Jordan , Mn
Oct 26, 2018
Western holster
Great quality. Very fast service/delivery. Will buy from them again.
K. D. NeuBaue
Lake Worth, Fl
Oct 26, 2018
Battenberg Lace Parasol, Ivory
In your photo, the parasol canopy appeared to be solid for sun protection (as advertised) , however, it had decorative holes, which allowed the sun rays to shine through. My wife needs full protection, so I had to return it. The USPS cost of return was $17.00+, which I had to pay out of pocket. I thought that there should have been a return label enclosed in the box, but NO !! So obviously I will not be purchasing any more of your nice products online. This experience with Historical Emporium cost me $17.00+. The parasol was quite pretty, but not functional.
Ed Castle
Athens, Oh
Oct 26, 2018
Belt and holster
Very nice looking rig.
Ed Castle
Athens, OH
Oct 26, 2018
Cross draw
I really like the looks
Dan
New York, NY
Oct 26, 2018
safari jacket
Excellent quality and fit.Fast on delivery also the price was very good.
Mimi
Kemp, TX
Oct 26, 2018
Just as pictured
Love this skirt. Got many compliments at my CAS club.
Jim T.
Campbell, OH
Oct 25, 2018
Accurate Card Deck for the old West
I'm glad I found these, they are perfect for giving in old western atmosphere to any poker game. Or accenting any gambler impression you may want to put together.
Brothel Token
SKU: 000511
Jim T.
Campbell, OH
Oct 25, 2018
Cool piece of history
Nice stampings of Brothel tokens. they are priced EACH so read the description carefully. I use them as card guards for poker games. Unusual and fun.
Jim T.
Campbell, OH
Oct 25, 2018
GREAT BOOT
I can't get over the quality for the price of this boot. I wear a size 11 and I ordered an 11. it does run a little large, but as in other reviews mention this about this boot I was expecting it. I just added a thicker sock and the fit is comfortable and pleasant. I can't wait to get them all broken in and have them get that natural "patina" that a good pair of boots deserve.
Kevin
Fort Bragg, CA
Oct 25, 2018
Nice
Nice quality pants. Although all their pants apparently need to be hemmed (hence the loss of one star) they are of such nice quality I am considering buying more (now that I know my proper size and hopefully don't have to depend on their customer service replying to my email).
Jim T.
Campbell, OH
Oct 25, 2018
Nice Badge
The Deadwood badge is a nice stamping reproduction of the original. it's heavy duty in construction and has a nice weight to it without being too heavy. soldered pin clasp on back is a secure attachment point for any weight garment fabric. Made in the USA is a BIG plus in my opinion. quality prop for your collection.

Oct 25, 2018
Fit great and feels quality
It fit me great. I have a pretty thick neck (17.5" ish) and found no discomfort.
stentorian
Seattle, Wa
Oct 25, 2018
Smoking Jacket
Very comfortable and much more dignified than a robe. The ladies approve.
Lucy
Thornton, CO
Oct 25, 2018
No blonde
This mustache is a well made product, but it is not blonde. It is very dark in color, much closer to light brown than to blonde.
Fred
Santa Rosa, Ca
Oct 25, 2018
Western gunbelt
This is a really nice tooled leather gunbelt, well made, heavy duty and quite beautiful. Smith and Wesson model 586 with 6” barrel fits nicely. I have 33” waist for pants, I ordered size 40, it’s fine but I could have gone 38”. There is a fairly good amount of adjustability with all the belt holes at the buckle so it’s fine. But my advice would be, if you are 32 or 33 waist, get size 38 and it will be right in the middle of adjustment. This is a very good product at any price, but for the low price they charge it is incredible! Leather goods made in Mexico are very traditional old west.
JeffinDallas
Dallas, Te
Oct 25, 2018
Absolutely stunning!
I was initially interested in a different vest, but it was out of stock and I needed a very BLUE vest for an outfit I am putting together for Halloween, so rolled the dice on this one -- AND WON! Outstanding vest and fit! The delivery time was unbelievable and now that I have it, I can see other uses for it during the year with other suits I have if I want to "take them up a level" as well. I'm 5'10, broad shouldered, but shorter upper body, so I'm always concerned with the length of such items, but this one fit spot-on! This together with my black bowler and royal blue hat band I am using for Halloween (and purchased from this site) will make for a great statement at parties over the coming week...and beyond.
Gale
Seattle, WA
Oct 25, 2018
No Regrets
I've wanted a pocket watch for ages, but all I could afford in the past was a cheap spring that over wound with seven half twists of the stem. Needless to say when I discovered you had pocket watches at a price I could afford (I am, admittedly, in a better financial place than I have been) the question rapidly became "which one to get?" I went with this one for the colour (silver and copper are my personal favorites), the aesthetic of the classic roman numerals, and the fact that you don't have to actually open the watch to check the time (convenient for a quick glance). It arrived very well packaged, is lovely in person, and came with very clear instructions for care, winding, etc. Needless to say, this one I could wind without it breaking. You do indeed get what you pay for.
Sharon
Redmond, Wa
Oct 25, 2018
Quality product
The quality of my skirt is wonderful.
Gale
Seattle, WA
Oct 25, 2018
Beautiful and comfortable!
Ordered a pair of these to dress up my Formal Hufflepuff outfit and they're great! In the past I've only be able to find cheap, vinyl costume spats which, while effective, have also been rather uncomfortable. These were much more comfortable, especially about the ankle (I have just over a 9" ankle and ordered a pair in small), and look smashing! I'm already looking at different styles and colours.
Dennis
Salem, OR
Oct 25, 2018
Great boots, not my size
I received my order quickly, unfortunately the size I chose was just too large. I returned the boots and ordered the next size down. Too small. I really like the boots cut they just don't appear to be available in my size.
Marty
Lethbridge, Al, CA
Oct 25, 2018
Great coat
The coat fits well, and is of surprising good quality. There is a big extra pocket on the inside that fits your average size novel in it. Or a big bag of weed if you want. Overall I am very glad for the service I received and even when I got a hold of a customer service rep I was promptly helped. Definitely worth the price, and I'll be shopping from Historical Emporium more in the future!
Rhaina
Brandon, Ma, CA
Oct 25, 2018
Antique Satin Day Suit
As expected; sizing is perfect for a 5'12" 180 lb woman. I plan to wear this for a bride of Frankenstein or Dracula costume. R.
Kevin
Troy, Oh
Oct 24, 2018
As comfortable as they are good looking
The boots looked even better in person and are unexpectedly comfortable to wear! The craftsmanship on them is very impressive! These handsome boots are made far better than any modern equivalent. Once again I am thoroughly impressed with the quality of items carried by this shop.
Garth
West haven , Ut
Oct 24, 2018
Shirt
The shirt is good quality fits well. I wish it was a made with heavier or thicker or a higher thread count material not that is is bad ,I like shirts that you can't see through you can see the tee shirt lines on arms and chest. But overall it is fine
Garth
West haven, Ut
Oct 24, 2018
Vest
The vest is good quality fits good
Garth
West haven, Ut
Oct 24, 2018
Puff tie
The tie is awesome couldn't ask for anything more.
Jon Romanov
Davie , Fl
Oct 24, 2018
Fantastic experience!
I bought this vest for a Wild West wedding in Texas, it fit to size and was beautiful. I also loosened up the thread to the pockets which was effortless. I would recommend this product and I will send my friends to historicemporium.com!
Stephanie
Airlie Beach, Ql, AU
Oct 24, 2018
Sheridan Vest - Navy
Hi I bought the Sheridan Vest-Navy as part of a period costume that I am developing for my work of creating handcrafted journals, selling at local market stalls. I don't particularly like buying clothing online as over the years I have had a degree of unsuccessful purchases not being to feel the texture, try it on for size (who has the perfect body dimensions??), check details and just be with it "in life". Looking through Historical Emporium though, I have seen many items that I would like to eventually purchase, so thought I'd start with this vest to see how my experience went. Well.... the vest finally arrived (I live in Australia) and it is absolutely, beautifully made. I am a quilter and love fabrics; and I must say that the quality of workmanship is fantastic both inside lining and outside overall, the garment fits me perfectly and has been a real asset to my costume. So thank you Historical Emporium for caring for your customers both in reasonable pricing (even for those of us who have currency differences) and customer service; like was done in days gone by!!! It is refreshing to find a company (online) that takes pride in their name even for those of us who live so far away!!!!

Oct 23, 2018
Quality shirt
Surprised by excellent quality!
Ramon
Santa Barbara, Ca
Oct 23, 2018
way too small
The cut of this shirt is way too small! I normally wear an XL (17 inch neck) and according to the size chart that is what I should order. when it arrived, I couldn't even get the collar ends within an inch of each other. The shoulders and sleeves were small too. I returned it for an XXL. when it arrived again I was excited even though the shirt was now $10 more that I had paid due to the return, but my costume would be complete. Yet again the collar was small. This time the ends did touch each other so I had to have the collar buttons moved to the very ends ($15 at the dry cleaners for the job) and use collar button extenders ($20 on Amazon) to be able to wear the shirt. Per the sizing chart the collar should have been a 17/17.5 but the shop that did the button repair said that it was cut to a 16.5 inch collar. I ended up paying a total of $105. 00 for a shirt that was advertised as $69. Not a good monetary choice on my part
Ramon
Santa Barbara, Ca
Oct 23, 2018
Good shoe, very high priced
I was amazed at how comfortable these were right out of the box. Good fit, great style. However, on the pictures of the shoes in the ad the markings on the soles of the shoes show what looks to be a logo of a cow hide with the word "Genuine" over the to of the logo and nothing under the logo. I took this to mean the soles were "genuine leather", NOT! After receiving them in the mail, I was able to see the full logo, "genuine" and the cow hide picture and in small letters "MAN MADE". This made what I thought was a good purchase into an adequate one. The shoes will work, but I know that they will not last long before falling apart. I feel that this deceptive advertising if this was done on purpose (not showing the bottom of the cow hide logo with the words "Man Made"). So for the price of a costume, very expensive.
Ludlow Trousers
SKU: 002567
Ramon
Santa Barbara, Ca
Oct 23, 2018
great trousers
Great fit, comfortable to wear. A big addition to my collection
Brad
Ks
Oct 23, 2018
Leather Aviator Helmet
This is a great hat! I wear it to ride my vintage style WW11 motorcycle with sidecar. I found the sizing to be small and had to return original order for a larger size-- but a few minutes on the phone with the staff got another one out the same day with a shipping label for the return-- so no hassle or problems with return/exchange. I have shopped here before and have always had a good experience.
Anne Mason
JONESBOROUGH, TN
Oct 22, 2018
Great Skirt
This skirt is perfect under my mid-1800s period costume. Not too big, but it keeps my skirt up.

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