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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.



Customer Reviews, Week Ending 2021-03-07

Leonard Clark
AR, United States
2021-03-01
The Wyatt shirt is a very good quality and an eye catching. I wore it on a date at a country dance and received numerous compliments on it. Enjoyed wearing it.
PHILLIP M. C
FL, United States
2021-03-07
SO FAR SO GOOD , I JONED A GROUP OF COWBOYS AN COWGALS , CALLED "SASS" , "SINGLE ACTION SHOOTING SOCIETY". "AN WELL DRESS Old West STYLE",AN I DID NOT KNOW WHERE TO GO AN FIND WHAT I WAS LOOKING FOR , AN WOW FOND YOU'AL ,UP HILL FROM THERE. IM NOT A RICH MAN AN EVERTHING I GOT FROM YOUR COMPANY HAS BEEN NUMBER ONE NOT ONLY THAT ALL IS MADE REAL WELL , ALL HAS FIT FINE , AN MADE REAL WELL. AN I HAVE GOTTEN A LOT OF COMPLIMENTS ON HOW I LOOK , AN THANKS FOR HELPING ME ACCOMPLISHIG THE LOOK I PERSONALLY WANTED TO PUT TOGATHER FOR ME TO BE COMFORTABLE IN.Y "SASS" NAME IS "CHARLIE TWO FINGERS" MY REAL NAME IS "PHILIP M. CURZIO' AN I HAVE BEEN WITH YOU'AL ABOUT A LITTLE OVER A YEAR OR SO. AN THANKS ORVALL, YOU'AL ARE GREAT PEOPLE , SO I HOPE THAT THE ALL WILL BE GOOD FOR ALL AN IN THESE TIMES , JUST HOPE WE CAN KEEP ON THE KEEPING ON'S THANKS AGAIN.
Elizabeth H
SD, United States
2021-03-05
Great Service Speedy Fast Delivery I ❤️ the dress thank You
Janet
NC, United States
2021-03-05
My item was shipped immediately. western Emporium kept me updated with any delays etc. There was one delay in shipping, but my item still arrived on time. I am impressed with their service, and would definitely use Western Emporium again. I have them bookmarked.
Ron
2021-03-05
Everything was great
Marco
NY, United States
2021-03-05
Good job - fit now perfect but OK
Matt
CA, United States
2021-03-05
I bought a leather gun belt, a leather right hand crossover holster that had western designs on it, and a plain leather right hand drop holster so I could hold both of my revolvers. Everything came pretty quick and looked great I'm satisfied with the products and they weren't too expensive they were definitely worth the money. I would go through Historical Emporium again if I have to. Good quality products.
Richard E
CA, United States
2021-03-05
I'll likely use this site again.
Nik
TX, United States
2021-03-05
I love this place.
john w
TN, United States
2021-03-05
So far to date, I have been exceptionally pleased with the few purchases I have made, both past and present, from the tall Lincoln top hat to the smaller and fashionable derby hat and tinted spec shades.Have seen a few other items id like to add to my wardrobe, the mens duster coats look nice but could stand to be a little longer in their design, maybe about mid calf below the knee in my personal fashion opinion but are otherwise also quite appealing to my eye as are the gentlemens tail coats as well.
Brett G
NY, United States
2021-03-05
I love my products . the old west vest and shirt are great . I certainly will be ordering again . I am currently waiting on another order . I gave you 5 stars on delivery time because you can't control the postal service . Covid has them bogged down i'm sure. well worth waiting for . we need more people dressing in these historical outfits . The top hat needs to make a comeback... this way of dress needs to come back . love it!!!!
Fringellidaeus
BC, Canada
2021-03-05
Overall, excellent. The tailoring of the items I have bought is consistently good, though some of the fabrics are a bit disappointing. I have noticed fraying and fading in some materials with relatively little wear. The other thing that is less than optimal is that shirt styles change before I get around to buying a second item. I always like to try out a shirt for a few months to see what I think of it, then buy another. So far, that hasn't happened though I have tried 3 or 4 times.
Kras
2021-03-05
As always. Stellar customer service. Stand alone quality products. Order delivery time was not HEs fault. Slow USPS the first time.
Anonymous Customer
GA, United States
2021-03-04
N/A
Booty
FL, United States
2021-03-04
Nope is freaking great
F Hall
CA, United States
2021-03-04
Historical Emporium staff are easy to deal with. Had one return, it was handled efficiently and professionally.
Thomas
IL, United States
2021-03-04
Was a special order. Delivered ahead of schedule.
Beth
AL, United States
2021-03-04
I love my western gun belt! Great price! Somehow I ordered the wrong size, even after double checking before placing the ordering. I called customer service and they shipped the correct size right out. No extra shipping cost and sent me a prepaid return label for the original one. I will definitely do business here again!
Richard
OH, United States
2021-03-04
I know where to look when I'm looking for country.
Anonymous Customer
MI, United States
2021-03-03
seems to be very nice,hold any gun i put in it thank you
Jmw
KS, United States
2021-03-03
Quality products, quick delivery!
June B
LA, United States
2021-03-03
Was a little scared it wouldn't arrive in time for event. But was very impressed with the products.
Debbie
TX, United States
2021-03-02
The order was delivered quickly and when I had to exchange a product it was very quickly processed. Excellent service
Customer Reviews by Shopper Approved

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