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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2021-10-10

CA, United States
Unexpected and totally beyond normal.
Anonymous Customer
MD, United States
Delivered early, gear looks great. Well made great price.
Anonymous Customer
OH, United States
I have enjoyed everything I've purchased from Historical Emporium so far. I really like every item of clothing. I really like the pocket watches (I lost the first one in my house the first day and bought a second one). I love the Fedora. Because I am tall and thin I was concerned about sizes of clothing because I have a lot of trouble shopping at stores and sent an email to customer service. They responded with information I could use to make my orders. So far all the clothing I've ordered fits very well. I'm quite surprised. An item I ordered was out of stock and customer service sent an email suggesting and asking if a choice of certain substitutions might be acceptable. I selected a substitution, the order was sent, and I'm very happy. I really like Historical Emporium.
David R
CA, United States
I have always been satisfied with the products and services with your company. I wear your shirts and vests daily and receive many compliments on the way I dress! I am always asked where I buy my clothes and I tell them ' Historical Emporium '!!
Historic Cemetery T
MS, United States
Each year our Preservation committee sponsors a cemetery tour portraying people buried in our historic cemetery who have contributed to the history of our city. The earliest interments date to the 1700s making it difficult to find period clothing. We have shopped with Historical Emporium for several years and have always been extremely pleased with their products and customer service. Thank you Historical Emporium!
Ken F. in O
FL, United States
This hat is totally AWESOME - great quality & looks even better in real life than it does in the picture!
MI, United States
This was my first shopping experience with Historical Emporium and I was delighted with the quality, selection and price of the clothing. Shipping was on time and clothes were nicely packaged.
IA, United States
Tie strap broke first time I put on the belt. It had a knick in it. It happens. Called and you sent me 2 new ones!! Very happy customer. Ty!!
Anonymous Customer
DE, United States
quick & efficent
IN, United States
Items are true to size. I ordered a 46 in pant, and my son typically wears a 44. They are a little roomy, so I should have bought the 44. The pants are very long, but I sew, and it was an easy hem. He is 6 foot tall, so I don't know who they are accommodating with the length, but the legs are tapered, so you could easily cuff them as well. The quality of the pants were outstanding. The fabric feels a lot like a pair of Carhartt pants. Overall, these are surprisingly well made pants and will last a very long time. Well worth the money. Waist is true to size and the length is for a 6 foot 2 inch man, but is easily hemmed or cuffed.
TX, United States
Excellent service, fast shipping, Excellent communication
Customer Reviews by Shopper Approved

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