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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2021-11-21

Joe P
RI, United States
The vest appeared to be well made but it did not fit well. I just have a hard time buying clothes on line. I need to try them on before I make a purchase. It would become prohibitively expensive for me to order and return goods just to find the right fit I probably will not be making future orders.
The Black Pearl Pocket Watch is seriously faulty. Every time the stem is brushed against it changes the time whether it's open or closed. When I called about it the fellow I talked to was abrupt, terse and more interested in finding fault with me than listening to what I had to say. I'm sending it back with serious concerns about whether or not I'll have to eat the cost and possibly the watch.
All good
Sandy V
FL, United States
I love the vest and tie that I got. It is exactly what we needed and the color is spot on to that pictured. Very happy how quickly my package arrived. Will definitely shop here again...
FL, United States
This is THE best company for historical clothing staples. Pieces are well-made and well-researched, with helpful descriptions to guide in your search for just the right thing. It's easy to get a real human on the phone if you need to, and customer service is exceedingly pleasant and helpful. 10/10
Lt. K
PA, United States
After ordering a very nice holster for my gun, I sold the gun to a friend before the holster arrived and didn't need the holster any longer. The friend to whom I sold the gun had a holster already, so I requested a return and refund pf my purchase amount and received a prompt and courteous reply immediately from Historic Emproium. They are a delight to work with and buy from.
Customer Reviews by Shopper Approved

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