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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2021-12-26

WA, United States
It was nice to get an answer to my question about available lengths of a pair of suspenders I bought. Your stock was too short but I realized that because it had both clips and button loops I could put the button loops on the pants then clip to them giving me both longer suspenders and a fast way to get them on and off. I do wish you had wider suspenders. These were not for fashion. They were for logging and similar work.
IN, United States
The web site is easy to use, and the shipping was very fast. The product ( spats) works fine and is well constructed. The problem I have is that the selection of spats is not remotely historically accurate or authentic. Polyester fabric, elastic foot strap, cloth-covered buttons; these did not exist in the heyday of spats. I have authentic spats from the period. The problem is that I also have large feet, and the spats from Historical Emporium are the only ones I can find that fit. (Kind of like, "I know the game is crooked, but it's the only game in town.") I knew what I was purchasing, and what I purchased is well made and exactly what was described. My desire, though, would be for the product from a place calling itself "Historical Emporium" would actually be historically accurate.
NY, United States
The clothes are beautifully tailored and fit perfectly the moment I put them on. Your customer service should be the standard all companies aspire to: I placed my order on a Sunday evening and they were delivered to my door, across country on Wednesday with normal shipping. I would have ordered several other items but I have to wait until they are back in stock. Thank you. I know I'll look look fantastic for a New Year's Eve wedding. You just gained a customer for life!
Sharp looking h
KY, United States
Good selection of the hat type. Delivery was fast and packaging very sturdy.
Joshua S.
IL, United States
The product that I purchased were delivered in a timely manner and in good repair. The quality was as expected. I wouldn't mind more reasonable prices on some of the jackets and such. Would love to complete my victorian look.
Robert H
CA, United States
Easy order, great service, fast delivery.
Customer Reviews by Shopper Approved

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