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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-05-17

Alex
Auckland, New Zealand
2015-05-17
Ordering the correct size is a problem, take care to order the correct size.
Miche
MD, United States
2015-05-17
easy to navigate site. Pictures are good representation of product. Sizing was correct. Product arrived on time.
Greg
CA, United States
2015-05-15
The products are great. The folks at Gentleman's Emporium are friendly. I live in CA so I pay sales tax, something I save when buying from out of state suppliers. Shipping is on the expensive side - many retailers offer free shipping on all orders, but especially for the amount of my order. Often shipping is fee for any order over $50 or $100 etc. I had an issue with the quality of a couple items and I had to pay to return them. If I have to pay shipping both ways just to see it and check the size and fit - it get's too expensive in a hurry which makes it harder to choose Gentleman's Emporium in the future. Gratefully when I complained about paying to return defective merchandise the customer service folks refunded my shipping costs. :)
Montana M
OH, United States
2015-05-15
A very nice shopping experience. Will buy from them again. Very courteous, friendly and helpful service. I'm very satisfied with my purchase of their black Preacher boots.
Corey
VA, United States
2015-05-15
The boots look great and should work well with my planned outfit.
James
WA, United States
2015-05-15
Fantastic products, quick delivery, great returns/refunds - this is my new clothing store!
Rick S
AL, United States
2015-05-15
I've had just one product purchase I was less than 100% pleased with, and that's a small issue I hope to remedy myself by treating the shoes (they creak terribly!). Otherwise, I've rarely been so pleased with any online business!
Jackie M
WI, United States
2015-05-15
I love the selection of items. I needed to exchange an item on my original order and the customer service representative was incredibly friendly and helpful until the issue was resolved. Thanks again.
Zimmer
MI, United States
2015-05-15
It was awesome, used this site to get the vests for our vow renewal.
Deborah K
WA, Australia
2015-05-15
The product was exactly what it was advertised as. The delivery time was great. It was easy and comfortable to wear, and I had so many nice comments when I wore it.
Jason
SK, Canada
2015-05-14
Quality of leather was better than expected causing me to buy another holster from them:)
Dave
MN, United States
2015-05-14
Just a simple straw hat to go with my Model A. Good quality, good fit.
M. Douglas
TX, United States
2015-05-14
Fast service. Will definitely order again.
Lowtek
NC, United States
2015-05-14
Great site that's well organized and searchable. All of the items I received fit perfectly - and assumes you will be honest about your own measurements. My single question about one of the items was answered quickly and with accuracy - - - I will continue to augment my clothing collection !!!
Enrique Abrego
TX, United States
2015-05-14
I rarely leave a comment or review on a product or service, but I could not resist this opportunity to rave about the outstanding service and when I received my product, I was so impressed with the quality and workmanship that I will not shop anywhere else. Thank you so much!!
Douglas N
NM, United States
2015-05-14
The service, product quality and and delivery were all to notch. The representative was polite and extremely helpful. I will purchase your products in the future and pass the word along to my friends.
NV J
NV, United States
2015-05-14
if I could give you 6 stars for customer service, I would. I had fit issues with a camisole (M too small, L too large) and received excellent customer service as this issue was resolved.
Impromp2artist a
IN, United States
2015-05-14
I, unfortunately, had to return the Trousers because of an error on my part. However, I ordered a different pair and found the quality to be outstanding! I also ordered a fine shirt to accompany the new trousers and I am also very satisfied with its quality and fit. Thank you ever so much for such wonderful articles of clothing!
Maddmaxtoo
2015-05-14
I have purchased numerous items from the Emporium over the last 2 years and I could not be more pleased with the quality of their products and the professionalism of their staff. I can think of no way that they could improve their products or service. I will continue to be customer.
Elizabeth L
NV, United States
2015-05-12
The vest, hat & blouse were perfect. However there was a problem with the skirt. I ordered a "Suede" riding skirt which arrived with a defective/broken zipper, (otherwise the skirt was a perfect fit). When I called, I was told that it was now available only in black in my size. The replacement skirt was labeled 100 percent polyester & is Too big - I can only wear it if I'm wearing a belt! I didn't have time for another exchange before the event that I had ordered it for, so I have just "made do".
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-05-17

Tina
Te
May 16, 2015
Classic riding psnts
Now these pants are just about perfect in fit, style and fabric. The fit is perfect.
Sandy
Indianapolis, In
May 16, 2015
Petticoat
OK, but not what I needed; needed thinner petticoat; too heavy for thin cotton dress; need better description on site
Greg
Los Angeles
May 16, 2015
Short waisted...
I liked the look of this vest in the photo, but it's designed to be worn with high-waisted pants of the period - it's VERY short waisted. If you wear it with regular pants you'll have a big gap between the bottom of the vest and your belt with shirt showing all around. Not the look I was hoping for. If I reorder I'll be sticking to the vests with a pointed waist instead of straight waist - it's a better line. I didn't keep the vest. I'd recommend looking in the TALL vests if you're going to wear it with contemporary clothing. This vest wasn't made particularly well either - the shoulders were not even from one side to the other and it stood up on the shoulder making a gap between the shirt and vest. It's also very narrow at the shoulder - the yoke is small - straight up or even slightly smaller from the bottom of the armseye to the top - this gives the person wearing it a narrow shouldered look which doesn't enhance most male silhouettes.
Greg
Los Angeles, CA
May 16, 2015
Very Small
I bought these for use in a stage production set in 1813. They look great, but... These glasses are much smaller than the photo makes them look. That must be a very tiny head on the mannequin in the picture. The frames measure 100 mm or 4 inches from temple to temple - that's the size of a child's eyeglass frame. An average frame for an adult male would be 4 1/2 to 5 inches across - 120 mm or more. The temples (bows) are a little on the short side too - these will need a little creative bending to make them fit around an actual adult's head - the good news is that they're steel so that's possible. The lenses are 35mm across and 27 mm high. Again very small. Don't get me wrong - they're a pretty good deal for $12.95, and their size sort of adds to their antique look. The figure-eight bridge looks very old fashioned, just know that there is no bridge piece or pads the wire rests right on the bridge of your nose.
Montana Mike
MANSFIELD, OH
May 16, 2015
Excellent Boots!
These are very beautiful good looking boots and well made. I'm very happy with my purchase.

Hubbard, Te
May 16, 2015
brown wilhelmia blouse
It's ok for the price but workmanship not the best.

Hubbard, Te
May 16, 2015
white burdette blouse
This blouse is exactly what I wanted but way too big. Did not shrink when washed in hot water.

Hubbard, Te
May 16, 2015
white burdette blouse
This blouse is exactly what I wanted but way too big. Did not shrink when washed in hot water.
Rick
Huntsville, Al
May 15, 2015
Gorgeous... but creaky!
I have loved every purchase I've made from Historical Emporium. I own a gorgeous overcoat, a vest or two and a pile of shoes -- the latter being the main thing that drew me to the site and has kept me coming back. Unfortunately, these particular boots have not delighted me the way my previous three shoe purchases have done, and for just one simple reason: CREAKING! These are the creakiest shoes I've ever owned, to the point where I don't dare wear them to work in my VERY quiet open-bay office. You can hear the creaking from halfway across the cube maze. I need to look into a way to reduce the creaking noise -- I know simply wearing them will help, breaking them in, but is there anything Historical Emporium can recommend to help speed up the process? A kind of oil or wax to rub in and improve the give? Don't get me wrong -- they're gorgeous boots. But this issue really has been disappointing, and next time I'll stick to buying more of the kind I purchased previously, which don't have this problem. Thanks -- I am still a big fan!

May 15, 2015
LOVELY BELT
TH BELT IS WELL MADE AND FITS WELL. OPTIONS TO ADJUST WITH SEVERAL BUTTONS IS A PLUS.
Dennis
PA
May 15, 2015
Disproportionate sizing
Measuring directions caused us to order a holster (belt) that was much too big (long). Also the holster size seem sloppily big for the sleek colt 45. We returned the oversized holster and reordered a smaller waist size. If the holster seems too loose for the pistol, we will be disappointed. We have not received the reorder yet. Thanks for asking.
zimmer
West Branch, mi
May 15, 2015
zimmer
It was awesome, used this site to get the vests for our vow renewal.
zimmer
West Branch, mi
May 15, 2015
awesome
Just as described and came quickly. This was chosen for the groom at our wedding and it is perfect. Thanks so much! We loved it so much that we got two more for my sons who are also in the wedding.
Deborah Kemp
Secret Harbour , WA, AU
May 15, 2015
Lucille walking suit
The outfit was great. It was easy to wear and I got a lot of comments when I wore it to our World War I commemoration.
mammo2
Temple, TX
May 15, 2015
ladies rabbit pocket watch
I want to say i am absolutely thrilled with my watch and so are my grandbabies. Every time i wear it they look it at and ask me to tell them the time and they love the rabbit because after all it is the White Rabbit from Alice and Wonderland which is one of their favourite movies.
Two Chip
Porcupine Plain , Sa, CA
May 14, 2015
Affordable
I bought their holster for an actual antique SAA Colt. Just wanted a cool holster for backyard shooting and it's perfect for that. Leather a little stiff but flexing it helped. I ordered a double after I received the single. For three times the money I could have got better but I'll put that money into ammo.
Madam Dragonfly
Magnolia, Tx
May 14, 2015
Love it
I was impressed with the quality. I can not wait to wear it and show it off at comic com
A.H. Garage
Wayzata, MN
May 14, 2015
super hat
Only wanted a straw hat to go with my Model A. This was a better price than in antique shops and stores. the quality was better than expected.

Patterson, CA
May 14, 2015
Great Vest
Great vest???and it matches my Trousers???
Ticklz
Dixon, Mi
May 14, 2015
Just what I WANTED!!
I can't wait to make a period skirt to go with it. Love this place and will be shopping more and more! It fits perfectly and the sleeves are actually long enough! I can't wait to buy more! Not just for costume parties anyMORE!
M.douglas
San Antonio , Te
May 14, 2015
Great suspenders
Very comfortable and easy to adjust. Perfect match for the frontier pants..
M. Douglas
San Antonio , Te
May 14, 2015
Great pants
Exactly as described. Well made with quality material. Definitely order one size up from regular pants as these are high waisted. Very comfortable pants. I work on an authentic 1867 Chuckwagon as a cook. These pant will hold up to rugged work..
LMW
Potomac, Ma
May 14, 2015
great dress that didn't fit
This dress is amazing in quality and material and looks. However, I think women who wore this kind of dress must have worn a corset. Shoulders fine and bustline fine. From below my bra to the waist, it was really tight. A larger size would have been too big everywhere else.
Doyle Brown
Lobelville, TN
May 14, 2015
Great gun belt.
Exactly what I wanted. Sturdy, dark brown leather. I've "grown" to a size 38 waist. I ordered size 44 which fits fine, buckled one hole from the tightest hole. I could have worn the size 42 I'm sure. My Uberti 1873 Cattleman .45 colt, 5.5 inch barrel fits the holster perfectly. Thanks, Historical Emporium!
Carl Synnett
CA
May 14, 2015
Great coat
It quickly became a Chewbacca costume after I opened the package, but it was to be expected with a dog in the house. Overall, I'm very satisfied, the fabric is great, and it is comfortable to wear. Also, for future buyers, I'd suggest you plan to get it tailored, unless you are straight as a log... or plan to give your beloved log a gift. It is supposed to be tight at the waist and not open up like a umbrella on the back. (Looking at the pictures, no one fixed it to their size, I'm sad.) My only complaint is that the sleeves doesn't have any buttons, but it isn't dramatic. Even if I ended up paying almost $200 for customs fee (I have no idea what happened over here.), it still saves money on a coat from a luxurious brand; it is really worth it. PS. The back goes down to behind the knees for me, and I am 6 feet tall. For the sleeves, unless your arms are abnormally long, it should fit properly. Hope it helps!
Top
Grove Coty, Ih
May 14, 2015
Tie
Purchased for funeral need. A very nice quality tie with the tasteful paisley texture. Received several compliments the very first time that I wore it. Great purchase.
Keith Paget
Calgary, Al, CA
May 14, 2015
Sizes all wrong
I ordered a vest that was to have a chest size of 46 2 vest latter I still did not have a vest that fit. Due to my Canadian address I have given up the quest for this vest and am forced to give away the ones that i received.
Paul
Toronto, On, CA
May 11, 2015
Very dapper.
This hat is certainly attractive and elegant, and the fit is accurate to my measured size. I have a lot of brown-ish clothes, so it is really nice to have a derby (or bowler here in Canada) in a colour other than black! I took off one star in my rating because the interior sweatband is some kind of artificial leather that gets rather uncomfortable if worn for long periods... a bit sticky. I guess it does have the virtue of being easy to clean. But I would happily buy this hat again. Thanks Historical Emporium!

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