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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2020-01-26

Awesomeness with the Western S
WV, United States
2020-01-25
Great products and great quality for the most part. One of the vests I got did have some problems with the buttons. First time for some thing like that to have happened.
Chris
MD, United States
2020-01-25
we measured per your instructions, and the gun belt fits perfectly. we love the tooling, and the overall quality of the leather, stitching and construction.
JP
2020-01-24
I've been a customer for years now. I did contact Historical Emporium recently regarding a shirt which I had ordered previously and really liked. I wanted to order a second shirt of the same style and fabric but couldn't find it on there site. I emailed Hist-Emp, and received a timely response stating that the fabric/pattern was no longer available. The Hist-Emp representative was very apologetic. New fabric patterns are offered often by Hist-Emp so it wasn't long before I found another 1880's style shirt which really caught my eye. I ordered the shirt and as usual, it was perfect for me. Thanks Historical Emporium for your customer service and great products. Sincerely, JP
Nikki60
AZ, United States
2020-01-24
blouse is made of seriously sturdy cotton, ruffles are girly and I doubt they will wilt! Was not described as 'pirate' wear, which would have lessened the surprise at the substantial feel of the item. Nonetheless will fit well with the outfit I'm wearing it with, and am pleased to have bought the first of what I believe will be many items from Historical Emporium
Gary F
TX, United States
2020-01-24
Ordered bib shirt, amazed at the quality. Super fast shipping.I'm ordering more shirts. I highly recommend Historical Emporium to everyone. Customer for life, G.T.Ford
Carol
DE, United States
2020-01-24
Nice quality product.
JTGray
AL, United States
2020-01-24
I really like the shopping experience at Historical Emporium. The products are accurate described and the photos of the items match the item's appearance. Always excellent service.
Anthony F
MO, United States
2020-01-24
excellent service and prompt delivery.
Brian C
AB, Canada
2020-01-24
Very satisfied with delivery time and Quality of product.
Mychal
TX, United States
2020-01-24
Staff exceedingly helpful with my questions.
Susan
OH, United States
2020-01-24
Love the quality of your products! Customer service was very helpful! Thank you!! Susan
Richard D
OR, United States
2020-01-24
It was the only place that had the vest I had been looking for, and one in my size.
Dennis C
PA, United States
2020-01-24
I made a mistake on my order and ordered too large an item. I reviewed the return policy and complied. I included what I wanted and my order was returned to me in a week, no questions asked. I have never had such prompt service. This is a number one company who serve as an example to the rest. You can make no mistake by using them. I CANNOT EXPRESS HOW SATISFIED WITH MY PURCHASE.
Santa John Nickles
TX, United States
2020-01-23
The shirts I ordered were of good quality and reasonably priced. And they were delivered quickly. I'm glad you had the larger sizes.
paul
NY, United States
2020-01-23
Folks__ I've purchased various items from you. And, I've been satisfied..aka...quality , even the 'slightly-elevated' prices, are 'OK'.. I'm willing to pay the prices, knowing the items aren't available just anywhere. I've purchased 1 Hat, 4 Shirts and 2 pairs of Pants. My only complaint (and it's not much of one). The 'regency Fall Front Trousers - Sand' , are advertised as >'Partial satin lining in flap for modesty'. There is NO lining in the Flap, and when the 'Flap' is buttoned, the outline of the 'inner-button-fly' is visible via the 'Flap'. Other than that, I'm QUITE satisfied....Keep up the good work
William
TX, United States
2020-01-23
Beautiful .... Wonderful Experience
Riley Quinn T
TX, United States
2020-01-23
I had a (somewhat silly) question about the location of the two tail pockets on the Livingston frock Coat, which a very nice and polite customer service representative happily answered for me. She took a moment to check on the information, and then relayed the information to me. I was very pleased with her customer service.
Maryanne
Vic, Australia
2020-01-23
Items as described. Sizing accurate for Australian buyers. Highly recommended for ladies victorian era outfits.
T. Avery
CA, United States
2020-01-22
You provided quick and efficient service. Thanks!
Kim
2020-01-20
Purchasing a costume for my daughters wedding. Have several more items to get. So far, so good. Quite satisfied with what I've gotten so far.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2020-01-26

Chris
Detour, MD
Jan 24, 2020
gun belt
we wanted a gunbelt to fit a specific gun. this one does, and the tooling is lovely. the leather is top quality, and the fit is perfect because we followed the directions on how to measure.
Amanda V
Jan 24, 2020
Perfect for my Victorian Tea
I wore this with my Victorian outfit to a tea with my Victorian Tea Society. Everyone there exclaimed how natural it looked and how it perfectly fitted my head. I did have a wig cap on, but I did not need to pin the wig. It was very comfortable to wear.
Frank
Freeport , Fl
Jan 24, 2020
Boots
Paul
Hurst, Te
Jan 24, 2020
Great Dress for the price
It may seem a little unusual to write a positive review for an item we returned, but the garment itself was not the issue. My wife is short-waisted and just under 5'4", so the way it fit was such that we could not effectively alter it. This is in no way a judgment of the dress itself. The material is excellent quality, very comfortable, and looks great. The finish of the garment was outstanding, with almost no loose hanging threads, which indicates time taken to do it right and a seamstress with some real experience. Make no mistake, if the fit had been a little closer, we would have paid a bit extra to her seamstress to perform the final fitting simply because the dress was well worth a little extra expenditure. But the height of the dress and the waist issue were just a little more than we wanted to take on. Otherwise, a superb garment nd one that will serve well. Definitely worth 5 stars. I have made numerous purchases from H-E, and have always been very pleased with the products. Occasionally, sizing may be a little off, but my experience with H-E has been no different than with any other online or brick-and-mortar merchant. Different manufacturers always have a little different way they size clothing. H-E is generally always spot on with its sizing, so no complaints at all. Thanks for the great job you guys do!
Riley Quinn Taylor
San Antonio, TX
Jan 23, 2020
Wonderful coat, comfortable and well-made
As I mentioned in my review of the Livingston Black Brushed Cotton Vest (which I love), I am a professional carriage driver and I wanted some Victorian era clothing to help me look the part more. While this coat, like it's matching vest, does tend to attract horse hair rather well (which is remedied with the simple application of a lint-roller) I am absolutely in love with it. The fabric is high-quality, as is the stitching that holds it all together. I love the simple yet elegant design of the coat, as well as the handy inside chest pocket and the (very cleverly hidden) two inside tail pockets. These tail pockets were so cleverly hidden that my girlfriend and I couldn't seem to find them, though the wonderful customer service representative at Historical Emporium gladly pointed me right to their location inside the tails of the coat in the lining. This coat is also rather warm on a chilly night, but not so warm that I cannot wear it on the warmer days. I have a 43-inch chest, and I ordered this coat in a size 46. It fits me quite comfortably over my vest(s) and other attire. I would gladly recommend both the Historical Emporium and this frock coat to others!
Riley Quinn Taylor
San Antonio, TX
Jan 23, 2020
Comfortable and well-made
I am a professional carriage driver and was looking for Victorian period clothing to wear at work. I have absolutely loved this vest. It is constructed of very high-quality material, stitching, etc. It fits me very well. I have a 43-inch chest, and the size Large Livingston vest fits me comfortably and attractively. The only consideration I did not account for was the fact that the brushed cotton material picks up the horse hair easily and I simply keep a lint-roller on-hand to deal with it. I would happily recommend Historical Emporium and this vest to others.

Jan 23, 2020
Ladies Clothing, Jackets, evening wear and night wear

Jan 23, 2020
Ladies Clothing, Jackets, evening wear and night wear

Jan 23, 2020
Ladies Clothing, Jackets, evening wear and night wear
Robert Reeh
Kerrville, Te
Jan 22, 2020
Good overall, with advise...

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