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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-01-22

Tom S
MO, United States
2017-01-22
Great style, great fit.
Tom G
2017-01-22
You guys are awesome! the western Holster I ordered for my 45 Long Colt is a work of art! Thank you!! I just wish you made a belt/holster rig that will fit my 22 convertible (22 LR/22 Mag) with a 6 1/2 inch barrel!!
Dan
GA, United States
2017-01-22
I am a reenactor for the period of the 1800's. I have made numerous purchases from western Emporium and have been satisfied with all of them. I have an event coming up that takes place in the 1920's. I will portray the part of a Roaring 20's Mob Boss. I put together my outfit with Your Cutaway suit coat, Sinclair Rounded Collar shirt, Farnsworth Vest, Henderson Trousers, spats and Darby hat. My look is amazing according to the wife who is also a reeactor and seamstress. She has also purchased several items for some of her costumes.
Rosemary N
MI, United States
2017-01-22
You very kind and help me for beyond other stores. I would recommend you to anyone you were really great for I am old and you were very helpful Great Job
Anonymous Customer
2017-01-22
Great service and products
Dan W
OK, United States
2017-01-21
Smooth transaction...from once I decided what vest to order, paying via PayPal, notification of my order and tracking information, to receiving my vest...smooth as it gets..Thank You
Anonymous Customer
PA, United States
2017-01-21
Excellent
Jill B
OK, United States
2017-01-21
The shirt was even better than I imagined it would be based upon what was on the website! I would certainly order from this site again, and I loved that my shirt came even faster than I expected it to arrive.
Bruce
IL, United States
2017-01-21
I just love the way everything falls into place fairly and efficiently. If I were pressed to single out any one bit that could use attention it might be the search options in your on-line catalog which see a bit twitchy sometime. I notice that some products do not consistently come up in all sub-catagories. It Could however just be "operator error" on my part. Best Wishes, Bruce
Dennis
MI, United States
2017-01-21
The product I ordered was very well made, but had sizing issues (length). HE customer service is great and resolved my issue promptly. Thanks!
Al
ON, Canada
2017-01-21
Thank you for your quick response! Ordered the Chocolate .45 Tooled Gun Belt/Holster on Dec.16/16, arrived Dec.23/16 in time for Christmas! It fits me and my Pietta 1873 .45 perfectly. Quality and finish are also excellent, great value for the money. Will be ordering more items in future for sure. Great job western Emporium!!
Derek
WA, United States
2017-01-21
vest I bought was a little pricey, but the quality is superior. I'd do it again in a heartbeat. Delivery time was exceptional. Far better than expected.
Sylvan
CA, United States
2017-01-21
I believe gentlemans emporium made online shopping quick and easy and the product arrived earlier than expected and in great condition.
Kris
NY, United States
2017-01-21
The delivery is awesome, the quality of products is way above average, I had a question because the powder belt size was not the same as a drop leg holster and my question was answered over the phone and my new size is in the mail on its way to me but the holsters craftsmanship is unbelievable and the sizing for the six shooter combos belt and holster are perfect to the sizing chart
C. Morrow
CA, United States
2017-01-21
I enjoy shopping at Historical Emporium because I sell quality products and I always get compliments on evenings out wearing wardrobe from Historical Emporium.
Gavin
Vic, Australia
2017-01-20
I have purchased items a couple of times now and have had no problems at all
John
2017-01-20
Incredibly fast delivery. vest was exactly as ordered.
Mary S
NV, United States
2017-01-20
Husband ordered size med gauntlets. A bit big, so I ordered small. The small gauntlets we're same size as the mediums and they were made with poorer leather. Very disappointed in the product, so I returned the small and am left with mediums that are too large to wear with my Old West impression.
Anonymous Customer
2017-01-20
Love this site .Gr8 stuff at a affordable prices.many thanks for all you do
Women's W
WA, United States
2017-01-20
I ordered a classic petticoat and a blouse. Beautifully made. Please make more in other colors. I will order more from such a wonderful company.
Trek P
NM, United States
2017-01-20
Good quality products, decent prices, fast delivery. I ordered pants according to the measurement guidelines, but they were still one size too big. Not a big deal as my wife will take them in a little. Otherwis, all is well.
Mickimel
CA, United States
2017-01-20
I would love to comment on the customer service! In fact I've been meaning to write a letter for a little while now. In the last minutes scramble I bought a couple items from you guys for Halloween. Because it was so late in the game I asked if I could come in and pick up the items, which they did allow me to do. I got a skirt and a corset dress. The skirt fit perfectly but the corset dress was was a little too big. Because it was getting close to the holidays I got distracted and was unable to return the corset dress in a respectful amount of time. Although it was still in its packaging and unworn, I thought for sure that I would be denied the right to exchange it or return it, but your warehouse was very forgiving and let me, even though it was almost 2 months later. This willingness to work with me on an item that did not fit me and that I could not use was no small thing! I was so impressed!! I've worked in customer service forever, and rarely do companies allow customers to return items after 30 days. My husband ultimately was the one to bring the items back, and he decided to try on some hats. He ended up walking out of there with two hats a vest and another clothing item. One of the hats was a little too big, and yesterday again your staff was very kind and let me bring the hat back and I exchanged it for another hat and bought another skirt while I was there. I doubt that we would be so inclined to spend that much money from a company that had refused us the right to return the unworn merchandise. Everyone there has been so pleasant. No one has ever made us feel guilty for bringing the merchandise back or made us feel like we were bothering them for coming in to the actual store to get the items. We have really really appreciated and noticed the excellent customer service. Although my bank account doesn't appreciate it, we do! We are off tonight to the edwardian Ball, and hot damn, we look good!
Old West M
TX, United States
2017-01-20
I have ordered from your store several times and am always happy with the results. My orders always ship timely. I produce Melodrama's set in the 1890's and my cast always looks good.
Gale
WA, United States
2017-01-20
I love this site. Everything I've purchased from here is beautiful, high quality merchandise. The one time I had a question I could pick up the phone and call and an actual human being picked up. I didn't even need to go through a phone tree to get there! The conversation was pleasant, I got all of the answers I needed, and hung up with a smile on my face. Definitely a loyal customer.
R Dziak
NY, United States
2017-01-20
The coat I ordered exceeded my expectations. For such a reasonable price, I did not expect such a high quality piece. I plan to buy a similar coat for my son in the near future.
Tom
GA, United States
2017-01-20
I bought a pair of boots for a TIE Pilot costume. They seem to be a much higher quality than I expected for such a reasonable price. Given the limited sizes, I would not have been surprised if the fit had been off, but even without wearing a thicker pair of socks or adding an insole, they fit well enough to wear for a couple of hours without discomfort. I'm quite pleased with the product, the price, and the fast delivery.
Wende
FL, United States
2017-01-20
Without a doubt the best customer service I have ever experienced that's why I keep coming back and buying over and over again . I recently had an issue and they corrected it in 24 hours and was able to get what I needed which was almost impossible they are the very best at what they do you will never be disappointed if you buy from them they are wonderful
Anonymous Customer
ON, Canada
2017-01-18
I ordered a Tsarina Brocade coat which is fabulous, though a tad big in the shoulders. It was shipped right away to Canada and I received it well before the date I was expecting. Great service and cool products, definitely shopping for more things.
Forty R
AZ, United States
2017-01-17
I have always had difficulty buying "off the rack" shirts, most requiring extensive alteration. Yours, however, is not going to require much alteration to be a near-perfect fit. I'll be back for more clothing.
Laurel G
WA, United States
2017-01-17
Your products are great. Thankful for your site.
Scheinhardt
2017-01-16
I am globally satisfied by my order with the Gentlemans.emporium.com website but the rules of the United States regarding price display without VAT and the custom duties imposed by UE and France oblige me not to consider any more my future orders of fashion if not with a very big cautiousness: what explains my evaluation on the third question.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-01-22


Jan 21, 2017
Not happy!
Not happy at all.
Nate
New York , Br
Jan 21, 2017
It's Great
I love this vest. It's "old school " and classy...
Ted
On, CA
Jan 21, 2017
Victorian Tailcoat
This is a light coat suitable for all seasons. It fits well & is made well. It is comfortable to wear. Can easily be worn on formal occasions - thanks HE
David
Oklahoma City, OK
Jan 21, 2017
Love it.
It is exactly what I was wanting.
Bruce W Sims
Lindenhurst, Il
Jan 21, 2017
Great Pants
These are every bit as well made as the Brown set that I purchased before. Well made pants at a fair price. Who could ask for more?!?
Bruce W Sims
Lindenhurst, Il
Jan 21, 2017
Nice Shirt
The color and sizing were spot-on! The only "tweaks" I would suggest is a tad heavier material and just a tad less fullness in the billowing sleeves. The shirt looks fantastic with the canvas vest/pant combination I ordered before. Just the fisrt of many purchases to come!!
eljeffo
las vegas, ne
Jan 21, 2017
Classy!
This is my first puff tie I have purchased from G.E. and I am very pleased with it! The red is quite vivid, and really pops. Easy to adjust to fit, easy to wear. The only issue I have is not with the tie, it's with the many reviews I've read that claim the metal clasp is not authentic! I did some research and found the identical clasp in many, many period photos! So buy with confidence, and trust the good people at G.E. to have done our research for us.
eljeffo
las vegas, ne
Jan 21, 2017
Nice!
This is one of the little details that really adds to an outfit. It seems sturdy enough for years of use. A must have with a puff tie!
Derek
WA
Jan 21, 2017
Love my vest
I lost quite a bit of weight and needed a classy way to cover my suspenders. This vest fit the bill! I love it and have been complimented often since wearing it.
Sylvan
Lompoc, CA
Jan 21, 2017
Pleased
I love this dress. It's perfect for the Victorian events I want to wear it to. It's in 2 pieces; so as I lose weight I can simply fold and sew the waist line and it's hidden under the top. I can also add a few chains and swap out my hat, shoes and bag and I have a Victorian Steampunk outfit. It's absolutely perfect for all the events I have planned for the next year.
Keith Reeves
Bowie, Ma
Jan 21, 2017
O no spots!!!
I received my tux earlier than expected (AWESOME) Fit is perfect as usual. I put on the vest and low and behold marks pencil I believe. Looks as if a pencil was dragged across parts of the vest to makk button placement. On the white vest . This is my only complaint. Hopefully cleaners can remove whilehaving trousers taken up .
Big Mike
West Babylon, Ne
Jan 21, 2017
Excellent vest
I cannot tell you how many compliments I have received about your canvas work vests. I'm a tall guy 6'6 and the 3xlt is the only vest that covers to my belt line without me appearing like a stuffed bratwurst! Comfortable, stylish and classy, I always pair it up with my pocket watch and chain for an extra pizzazz. Fits comfortably and gets many compliments and I will be ordering more. The price is fantastic and your products are at my door in days. First class company with first class products and services!
Bluemoon
Milton, FL
Jan 21, 2017
Cassandra Dress
Love this little dress! Quality way better than expected for the price. Perfect for my Pirate wedding!
Jerry and Kim hollenback
Tucson, Ar
Jan 21, 2017
Holster
Nice holster. However, it does not fit the gun that they said it would. After following all directions the holster was still not a good fit for 45 cal black powder revolver.
Bub
Corpus Christi, Te
Jan 21, 2017
Mediocre
I live in south Texas. I've been seeing western holsters made in Mexico all my life. That's what I was hoping to get from you. Yours is about half the thickness and half the weight if the Mexican Holsters from Nuevo Laredo. Oh well, Live and learn.
C. Morrow
Simi Valley, CA
Jan 21, 2017
Classic Canvas trousers
I have a good sized collection of these 1800s style trousers and they feel good to wear and are built well.
Lance
Little Rock, AR
Jan 20, 2017
Quality and style!
The fit was perfect and the cap was as depicted in the photos and description. This is a well made and stylish cap. The wool material is perfect for those chilly days or nights out on the town. It will keep your head warm and toasty when Mother Nature is letting the cold winds blow! This was my first purchase from Historical Emporium but won’t be my last! Thank you for a pleasant shopping experience and a fine product.
John
Cathedral City, CA
Jan 20, 2017
Highland vest
Vest exactly as expected. I'm going to have it tailored, however, to cinch in the waist. Chest is perfect but needs to be taken in at the waist. With the reasonable price of the vest, the cost of tailoring is not an issue.
DC Buck
Perry, Ut
Jan 20, 2017
Nice Equipment
Excellent look! Good price. Fast service!
Charles Welsch
Alameda, CA
Jan 20, 2017
Hellfire vest
The vest is perfect for dance performances...it looks good from afar and up close
Jennifer
San Mateo, CA
Jan 20, 2017
Good Looking Frock Coat
My husband likes the coat and fits well although not like a fitted suit coat. It is a little puffy for him on his chest near the the underarms. Looks very stylish and it will be warn on Burns night and at the Edwardian Ball.
Bob Lee Swagger
Lakewood, CA
Jan 20, 2017
NOT HAPPY
Not true to size. Dying of the leather was uneven and splotchy. Construction was shoddy especially at the buckle end of the gunbelt.
Trek Pa
Hillsboro, NE
Jan 20, 2017
Fitting is important
We followed the website directions for selecting the correct size, but the pants were one size too big. This was easily corrected by minor alterations by my handy wife. I could have easily returned for a size smaller, but I was short on time. The quality is excellent, much better than the jeans I have been buying. My wife could not have made the pants herself for this price. Very happy with the purchase.
Trek Pa
Hillsboro, NE
Jan 20, 2017
Well made
Good, high quality product. Very well made. Well worth the price.
Trek Pa
Hillsboro, NE
Jan 20, 2017
Good value
Much higher quality than price led me to expect. Not the highest quality compass, but good enough for re-enactments.
Gale
Seattle, WA
Jan 20, 2017
Lovely, As Always
This is the third ascot I've purchased from the Emporium, and it won't be the last. Beautiful colours, lovely fabric, and a nice, crisp design. Despite what has been said about the length, I've never found them to be too short. Quite the contrary, they are the longest ascots I've ever found. It is terribly nice not to feel like I'm going to be strangled if I turn my head wrong! I would recommend this to anyone. Unless you don't look good in brown. Then maybe try a different colour.
Bob Hutton
Knoxville, TN
Jan 20, 2017
vest
If that's a 3XLT, I'm glad I didn't order 2XLT. It's not too snug, but it's certainly not very long.

Jan 20, 2017
My Husband Loves this Vest!

Jan 18, 2017
Beautiful Coat
Beautiful Coat, all the details are amazing! Buttons were a bit loose but repaired easily. I was advised that it fit small and to order a size up, but it's a little too big now. Luckily, I can tighten it a bit in the back. Overall I am extremely satisfied, I wear it everywhere!
Laurel Grace
Inland Northwest, WA
Jan 17, 2017
Elegantly Handsome
Very nice vest. Could be worn for costume or out and about for special events. The color and pattern are rich and beautiful. Thank you.
Scheinhardt Philippe
Savigny Sur Orge, FR
Jan 16, 2017
Livingston cotton trousers
Undoubtedly, when I ordered, did I not take enough measurements of this pants, because the legs were much too long: some adjustments should be made by the dressmaker before I can enjoy this pants of very good quality.
Scheinhardt Philippe
Savigny Sur Orge, FR
Jan 16, 2017
Braces
I am a little reserved with these braces: the fasteners are fragile (I was forced to reinforce one of them with leather because it had torn at first use) and the adjusting flows have to be placed really very high on the torso, almost at the edge of the clavicles.
Scheinhardt Philippe
Savigny Sur Orge, FR
Jan 16, 2017
Tie
It suits very well.
Scheinhardt Philippe
Savigny Sur Orge, FR
Jan 16, 2017
Edwardian shirt
like very much this shirt very pleasant to wear and the collarpositionable alternately in the victorian or edwardian style suits me very well.
Scheinhardt Philippe
Savigny Sur Orge, FR
Jan 16, 2017
Donavan Frock Coat
I am completly satisfied with this coat who is very smart and becoming.
Spencer Vest
SKU: 002031
John
Shirley , Ny
Jan 16, 2017
Christmas present
By far one of the best vests I ever owned. I'll wear this to my grave.

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