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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-08-20

Marcier
TX, United States
2017-08-19
These trousers were purchased for my husband who works at a Victorian era western park. There he teaches gold panning, and runs both a carousel and a small ferris wheel. He loves the fit of the pants once shortened by a tailor. We were very pleased with the fast delivery only 6 days after ordering. We are both hoping that the crimson ones he just received this week, do not fade as quickly as the black ones he bought 6 months ago.
Diamond J
MO, United States
2017-08-19
First item ordered was damaged in shipment. I contacted customer service and they sent a replacement right a way. I'm pleased that in this world of text and forget, the staff at Historical Emporium goes the extra step to provide real customer service. The quality of the product and the exceptional service has made me a repeat customer.
Derek
CA, United States
2017-08-19
I will definitely use your company in the future. The products that I purchased were of very good quality and the customer service was over and above what I expected when dealing with exchange. Thank you.
Martin
PA, United States
2017-08-19
As always never a complaint with the Emporium. Always great service, fast shipping and superior craftsmanship on merchandise purchased. I intend to continue to be a loyal customer for a very long time.
Alison
CA, United States
2017-08-18
The sales person over the phone was helpful about delivery times as I needed the goods within 10 days. However, I was charged for an expedited delivery, although she had claimed that standard delivery would work just fine -- and that was what I checked on-line. This is why I have allocated only three stars for customer service.
Stormwolf
Limburg, Belgium
2017-08-18
Great customer service and the products are simply amazing!
Taos
2017-08-18
Good product, great service. No hassles--quick delivery.
Lary B
OK, United States
2017-08-18
The product was great, the mistake was mine. I measured wrong and the belt is about two inches two wide. And wants to fall off me.. I love the workmanship and make of the belt and holster, I just feel like a kid wearing his daddy's rig. Ha !
Sara
2017-08-17
Awesome product. Awesome price.
Virgil
CA, United States
2017-08-17
Thank you for the quick delivery of my item. Also, thank you very much for the timely refund of an item I returned. The first Trousers was a little too big, after reading the instructions for size. I followed the suggestions on your website, but the trousers did not fit well. (I must have a weird body.) I then ordered a size down, and that fit much better. I returned the first trousers and was promptly refunded. Thank you for an excellent customer service!
Cyprien
CA, United States
2017-08-17
Their products have been quality. The products are shipped quickly and packaged well.
Seashell
SC, United States
2017-08-17
The dress ordered is for a special event. Originally it was out of stock. I email and was told when it would be available. I was please with the communication concerning ordering the dress. I ordered when available, received it when promised.
Geno
TN, United States
2017-08-17
I placed two separate orders and you kindly shipped them together and refunded part of the shipping cost I had paid for the two orders.
Greggory
OR, United States
2017-08-17
I wasn't sure what to expect from Historical Emporium. I'm very happy to report that Historical Emporium exceeded any expectation I could have had. My product showed up promptly, was packed very nicely, and the whole experience was easy. I can't wait to shop some more!
Roy
MD, United States
2017-08-17
All products are exactly what I expected and as described on the site. Thank you.
Hippie J
NJ, United States
2017-08-17
Easy to order. I really like your stuff but unfortunately usually it's too expensive for me, but I love your sales.
Anonymous Customer
CA, United States
2017-08-17
Love Historical Emporium. I've been ordering from them for more than 10 years. However, my biggest complaint is with the products particularly the vest buttons. The vest buttons are so poorly sewn on that I loose at least one button on every vest I purchase. It's frustrating.
Steve
ND, United States
2017-08-17
We have never had a bad transaction. If something doesn't fit we try again! It's always worked out fine, and the products are just what we need. Keep up the good work, and I love the Email updates and reminders....
Richard S
MI, United States
2017-08-17
Historical emporium is a great place to shop for clothes from yesteryear. My order arrived super fast. My hat was exactly what I wanted and is of excellent quality. I highly recommend this company for any of your yesteryear clothing needs.
Anonymous Customer
2017-08-17
Great
Duane
AZ, United States
2017-08-16
Oh my gosh, I wish I could order everything from you all because it comes so fast, I can count on you.
WM
CA, United States
2017-08-16
Great product and well designed. I received many compliments when wearing the jacket at our daughter's wedding. AWESOME service and delivery. Highly recommended.
Kandy
2017-08-14
Good quality products. Sizing is correct. I have bought several outfits from you and love them all. I get lots of compliments at our cowboy mounted shooting events. I have recommended your site to all my friends.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-08-20

Lyle
Fernley, NV
Aug 19, 2017
Quality made
This vest is great very stylish and well made. I wore it to my son's wedding with 150 people in attendance. I received so many complements. Many people asked where I got it. I sent them your way.
Marcie
Tucson, Ar
Aug 19, 2017
Great fit but there is an issue
Giving this five stars because they fit very well, once shortened by the tailor. They will look just right as my husband works at a Victorian Western theme park. These crimson pants will be used while he's running a carousel and a Ferris wheel at birthday parties. I'm hoping that they will not fade with frequent washing as the last pair did. That pair which we ordered about 6 months ago, was black and lost their sharp color within a few weeks. He can still wear them while teaching gold panning on different nights, as the faded look works OK with his 49'rs character. But for the price, I'd hoped for more. He will probably stick to browns from now on as they fade much less. This is Jim's 5th set of trousers from Historical Emporium in the past 3 or 4 years. If they were a bit less we'd probably purchase them more often.
Diamond Jake
Kansas City , Mi
Aug 19, 2017
Impressive
Wasn't sure what to expect, since other canes from other stores were a disappointment. This cane will exceed your expectations. Quality is top notch and the compliments from friends and strangers alike are great to hear. I liked it so much, that I purchased the tortoise handle one as well.
Martin
Philadelphia, PA
Aug 19, 2017
Summertime Fun
It's summertime! And what better way to ring in the summer then by making the DeWitt Linen Vest - Oatmeal in color, a part of your summertime wardrobe. This handsome vest is constructed with very lightweight but durable materials. It's soft, soothing, light gray/baby bluish hew combines well with any color clothing that you might have in your closet. If you want a vest that gives a light, bright and airy feel to your outfit then this vest certainly meets that criteria. Truly this vest is a must-have for any true gentleman's wardrobe. Thanks again Emporium!
Steve
Los Angeles, CA
Aug 18, 2017
AWESOME
This coat came in a box full of AWESOMENESS!!!!!! I was looking for an overcoat as my old one just gave out from too many years of use, and after an extensive search online I found this company and this was just what I was looking for: length, cape, color, style, material and fit. I originally ordered a M/L and I was swimming in it, so I ordered a small and it is perfect. I have a 42 inch chest, 36 waist, 32 inseam, 35 arms and the small fits perfect without a coat or jacket underneath, and the M/L is perfect for a suit jacket underneath, though I will need to get the arms shortened by an inch or two on the M/L. I plan to wear this daily when the rains come and it is colder in Los Angeles (rare, but it does get cold here) and it is a nice addition to my formal wear as well as my business casual wear. If you unbutton the first button of the cape on each side, and button it to the next button under the collar it lays perfectly to display the satin lining over the shoulder. This coat is amazing and the workmanship (workwomansship, do not want to be sexist) is absolutely inspired. I even went back to the website and ordered the Victorian hat as an addition to wear as a Dickens character during the holidays. Well done Historical Emporium, I will shop here again 
Cherrie Beam-Callaway
Fremont, NE
Aug 18, 2017
History lover
I love this blouse. Very well-made and classy. Authentic to the era. I bought the narrow velvet belt to go with it and I have an authentic historical black skirt. Looks very good. Quality is what this blouse is.
Tex
Houston , Te
Aug 18, 2017
Quality hat
Beautiful hat built to last. Might turn some heads.
Kristin G
MI
Aug 18, 2017
Great skirt with good fit
Skirt fits true to size. I ordered 1 size larger to get a slightly looser fit which makes it easy to slide the skirt up to use the bathroom vs having to take the skirt off. Looking forward to wearing this skirt with my new corset I just purchased. Thank you!
Stormwolf
Bree, Li, BE
Aug 18, 2017
Looks very good!
This watch looks very good and has a nice antique finish.
Taos
Cleveland, OH
Aug 18, 2017
Product As Expected
This hat turned out to be exactly as I expected--good quality, good fit, fun design. It's a little pricey, but you get what you pay for.
Andrew
New York, NY
Aug 18, 2017
Beautiful jacket
This is a beautiful jacket. It fits perfectly and is of very high quality, which I appreciate as the price is reasonable. This is a great jacket to wear for a night on the town.
Lary Blodgett
Spavinaw, Ok
Aug 18, 2017
38/357 gun belt & holster
The belt and holster is in my opinion of the highest quality and workmanship. I love it. My New Ruger Black Hawk fits it like a glove. The draw is flawless and it holds the weapon secure. You can't ask any more from a holster, besides,, it looks darn good ! I have one small problem, I ordered it tooooo large on my waist size. I measured wrong and now I. Struggle to keep the rig from falling off my pants to the ground. Its hard to have a shoot out when your gunbelt falls off your pants to the ground as you draw. ! Ii needed a 42 not a 44. That 2" makes a lot of difference. If I need to buy another one I will, but if I can send this one back I would like too. I haven't scared or messed it up in any way.

Aug 17, 2017
Western gun belt and holster
Great price and value. Exceptional style
David
Ca
Aug 17, 2017
Henderson trousers
Great! I bought a 36", normally wear a 34". Fit great. Was still a good looking trim enough look. Used hem tape and a couple pins for length adjust. Added suspenders and a hat. Was well dressed for a 20's party.
Joyce
Redding, CA
Aug 17, 2017
Beautiful but sizing all wrong
I was amazed at how beautiful this blouset was. The details and workmanship were just wonderful. There were two problems though. I had to get a 2XL based on the measurement chart. I have never been even close to 2XL in my life. I would probably get the 1XL size for a blouse from Historical Emporium next time I order and I will buy again. But this blouse fits fine. I swear that the sleeves were the length of an orangutan's arms. I had to cut 4-5 inches off of them. Luckily I can sew and the sleeves/cuffs were sewn on in such a manner that the sleeve was easily separated from the cuff, sleeve shortened, and sewed back so that you can not tell that the cuff was ever touched. I am 5'6" and have a normal arm length. I think someone who is shorter than I, but still fits the sizing, will have a much bigger problem. Note that I had the same problem, and will be making this same comment, on the Tabitha outfit. I hope HE can correct this sizing problem. I may not always be able to accommodate the construction changes that will probably be necessary. Good thing I sew well, just to lazy to make my own outfits.
Tony
New Iberia , La
Aug 17, 2017
Holster
It's perfect, I love the way it looks and feels, my two 45's fit just right, your people were awesome helping me on the phone with my order
Clark
Sacramento, Ca
Aug 17, 2017
goggles
Just got them, have not had a chance to use them. They seem to be heavy duty.
Clark
Sacramento, Ca
Aug 17, 2017
goggles
Just got them, have not had a chance to use them. They seem to be heavy duty.
laverne
columbus, ne
Aug 17, 2017
Bloomers
very good quality. a bit on the high price side. to make them more authentic they should be open in the middle goes well with the petticoat
Greggory
Portland, OR
Aug 17, 2017
Best Steampunk Hat!!
The Acme Top Hat was just the thing I was looking for. Excellent quality, well made, just a great hat. I'm thrilled. Sometimes something looks OK on the internet, and then is disappointing when it gets delivered. The Acme Top Hat is built to please. Well made, not overly decorated, the hidden removable document pocket is a nice touch. Really, this is a very good hat.
Rough rider
Crossville , Tn
Aug 17, 2017
Western gun belt
Awesome workmanship love it great job to all
Doug B.
Sterling, VA
Aug 17, 2017
Sable Brushed Cotton Frock Coat
The size 44 is narrower than my workware jackets of the same size. An incentive to lose weight is a good thing.
Fergy Biker
West Palm Beach, Fl
Aug 17, 2017
Western Shirt
This is really a great shirt. I tried it on and everything fit great but the neck, it was a little tight (Hope it doesn't shrink after washed). I chose a medium and the sleeve length was just right. The color is bright and the buttons seem to be just great.
Joyce
Redding, CA
Aug 17, 2017
beautiful but sizing wrong
I was amazed at how beautiful this outfit was. The details and workmanship were just wonderful. The detail such as the button loops instead of buttonholes gave is such a "nonmanufactured" look. Lovely ribbon touches on the blouse stood out. There were two problems though. I had to get a 2XL based on the measurement chart. I have never been even close to 2XL in my life. But the elastic in the skirt would not have fit over anything larger than the waist size shown for the 2XL. I would probably get the 1XL size for a blouse from Historical Emporium next time I order and I will buy again. But this blouse fits fine. It was also labeled as 2XL. However the Obi-like sash, beautifully constructed, was HUGH. I had to move the buttons over 7 inches. It was too well constructed to try to make the sash shorter by sewing machine. So I had to put two snaps on the overlapped 7 inches to hold it flat. It was labeled 2XL. I swear that the sleeves were the length of an orangutan's arms. I had to cut 4-5 inches off of them. Luckily I can sew and the sleeves/cuffs were sewn on in such a manner that the sleeve was easily separated from the cuff, sleeve shortened, and sewed back so that you can not tell that the cuff was ever touched. I am 5'6" and have a normal arm length. I think someone who is shorter than I, but still fits the sizing, will have a much bigger problem. Note that I had the same problem, and will be making this same comment, on the Abbington Blouse. I hope HE can correct this sizing problem. I may not always be able to accommodate the construction changes that will probably be necessary. Good thing I sew well, just to lazy to make my own outfits.
Duane
sun city, Ar
Aug 16, 2017
Calf length socks
They fit perfectly and stay up, goes excellent with my knickers. Great quality.

Aug 16, 2017
In-vested
Nice vest. Good quality.
Duane
sun city, Ar
Aug 16, 2017
Brown derby
Love it!!! Fits perfectly and is excellent quality. Very classy.

Aug 16, 2017
Fancy
Nice but too expensive for what you get.

Aug 16, 2017
Size off
Nice product, but sizing is off. Size 14 came with a size 9 waist.
Captain Crow of Heroes Odyesss larp
Mudgeeraba, Ql, AU
Aug 16, 2017
A dam fine pair of pirate boots for any larper/occasion
Dam fine pair of boots they fit like a charm though they due tend to slide but thats probly just the leather other than that good
SiegeEngine
Colorado Springs, Co
Aug 16, 2017
Excelsior Dress Shirt
This shirt appears to be of very good to excellent quality. I am quite pleased with my purchase.
Will Mosgrove
Mokelumne Hill, CA
Aug 16, 2017
Second Purchase
I recently ordered a jacket and could not find my dress shirt that was to be worn at our daughter's wedding. I ordered he shirt and requested a 'quick ship' to ensure the shirt would arrive in time for the BIG EVENT. The shirt was shipped amazingly fast and arrive in plenty of time for the wedding. A beautiful shirt, well designed and manufactured. Great job Historic Emporium!!!

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