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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2019-09-29

Donna
KS, United States
2019-09-29
The customer service person I ordered from was knowledgeable and very personable on the phone. The order arrived within the time frame I was quoted and in good condition. It was great getting exactly what I expected.
James B
MA, United States
2019-09-28
Great
James G
CA, United States
2019-09-28
I thought I wrote about this that it was my fault because I didn't do the correct research when ordering my shirt. It was made of rayon and I do not wear it after I did it after the fact because I didn't know what it was. I was just happy to get a shirt like that that I thought wasn't made anymore. I had bypassed everything important to get that shirt. There is nothing wrong per-say, it's just that rayon is not a good product. (Bad consumer product). The shirt, I will keep it as a reminder to myself unless you want it. I hung it up in the closet and that's it! You ppl did no wrong at all! You are innocent! Your company handled things like professionals. It was my fault! Just do research on rayon. It is also used in feminine products.
Nelson A
CT, United States
2019-09-28
excellent product and service. Made shopping on line easy. Very happy with experience.
Thumper
CA, United States
2019-09-27
Everything was perfect except paying for the return. I paid shipping 3 times for an item that didn't fit.
nixter
MS, United States
2019-09-27
The holster I ordered was top of the line. The delivery time was excellent. There was a minor issue that was handled immediately and professionally. If I ever need anything similar Historical Emporium will be the first place I look. It was a pleasure doing business with them.
Aaron
FL, United States
2019-09-27
the products were high quality and best of all they fit well.
Robert
NJ, United States
2019-09-27
At Last I Found THE Cap! Fast Shipping, Great Price, Great Product. Nuff Said.
Mike l
CA, United States
2019-09-27
Excellent quality, great customer service,I highly recommend
Steve A
CA, United States
2019-09-26
The quality of the clothes is great. Some of the sizes didn't fit as expected and I had to reorder.
Dennis
MI, United States
2019-09-26
I am very satisfied with the quality and craftmanship of the products offered. Very authentic and I'm very happy with my choice to buy from your company. The pricing is good and inline with others on the internet. I'll be a regular customer.
jeff
NV, United States
2019-09-26
I dress Victorian/Old West every day, and l seldom shop anywhere else. I particularly like the items that carry the H.E. label, because you know you are in a pretty exclusive club when you put them on.
Ron O
CA, United States
2019-09-26
The ONLY time I was disappointed was just this latest time. I ordered the brown herringbone tweed Trousers, but when they arrived and I saw them up close, I just didn't like them. The trousers are just too thick and heavy for my taste, and within the fabric of the brown herringbone trousers, there are these little red dots that you can't see in the photos of the trousers on your web site. This does NOT reflect at all whatsoever on Historical Emporium, who didn't design and manufacture the trousers. I have a purchase history with you guys and I've ALWAYS been happy with your products! I think it's "funny". People like to buy and wear "Wrangler" jeans to try to look like a cowboy... ok... really? How 'bout a pair of "Frontier Classics" canvas trousers??? THOSE are "cowboy" pants! You guys are AWESOME!!!
KC
OR, United States
2019-09-26
Awesome service and product. I ordered the belt and your team followed up on the voicemal about my mistake and the correct item was shipped
JEB
NC, United States
2019-09-26
They packed a hat in the same box as a brass-knobbed walking stick, with very little protective materials in the box. So, of course, the hat was dented. I managed to smooth it out, for the most part, but there is still a slightly noticeable indentation in the crown of the hat. The walking stick/cane is heavy and seems sturdy. Good quality for the price.
Paula
MN, United States
2019-09-26
Ordering was easy. Customer service was informed. Returns for size issues was fast.
Tom
MI, United States
2019-09-26
The suit I purchased was a good value, material excellent and the fit was very good. My wife thought I looked great in it and so did I. I know we are going to be a bit hit at the Somewhere in Time weekend at the Grand Hotel on Mackinac Island in Michigan. Thank you.
KBass
CA, United States
2019-09-26
I received my order in 5 days of placing it. I am very happy with the fit and quality of the clothing. The items matched the descriptions which was my major concern due to my past experiences with other sites. Overall I am very pleased with my purchase and will be ordering more from Historical Emporium in the future.
Daniel
MO, United States
2019-09-25
I like my shirt.
Don
KS, United States
2019-09-25
My stuff got here a week before I expected it. Everything fit good.
Harry F
OK, United States
2019-09-24
The look was what I wanted. Materials were a little heavy for the time of year.
John
IL, United States
2019-09-24
Excellent customer service. The purchase was delivered on time and the product was excellent.
Tom
FL, United States
2019-09-23
I am a volunteer at historic Baker House in Wildwood Florida. The shirt , Trousers and suspenders were perfect for the time period , late 1800- early 1900. Quality products and prompt delivery. Thank you.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2019-09-29

Roger Frost
Fernley, NV
Sep 27, 2019
good fit
This blouse looks good and fit my girl friend good. Sizing seems to be right, the blouse is very well made. It is also price $10 higher than the same exact blouse from another vendor and that vendor does not charge shipping. I over payed by $24, shop around.
Brian Gail Crawford
Logan, We
Sep 27, 2019
Very functional
Great vest, but it's a bit hard to iron the old fashioned way. The pockets make it great for organizing all that crap in your pocket. Watch out for guys who are 44 or 46, as they could go L or XL. I got the tight one, but it helps my back.
AnnO
San Antonio, Te
Sep 26, 2019
Color was darker than picture
AnnO
San Antonio , TX
Sep 26, 2019
Black Victorian Boot
Love them! They will be perfect for my Living History interpretations.
Dan
Marshall, Mi
Sep 26, 2019
Great hat
This house was just what I needed. Shipped really fast
jeremy Owens
Sioux City, IA
Sep 26, 2019
Wear it around the house with dressing gown
I really enjoy this hat to help me stay warm on colder nights before retiring to bed. A cup of tea, a good book, or a classic TV show, the hat is stylish for any occasion. I have worn it to parties and received many compliments about it.
jeremy Owens
Sioux City, IA
Sep 26, 2019
Vaughan Waistcoat
Nice quality of Waistcoat. Have not worn it yet, but it may get it's first outing tomorrow with one of my high-collar shirts.
jeff
Las Vegas, NV
Sep 26, 2019
Much more than l expected
I must admit, I bought this one, not because l really loved it, but because it was on sale and in stock in my size. I bought it with the Mansfield Tapestry vest, and once l put it on, l realized l liked it at least as much as that one. Fit is true to size. Don't let the sizing chart fool you. A large is a large. The Mandarin collar and slight flare at the waist along with the extra length make this one good to wear without a coat. The color is quite vivid in the best way possible, slightly deeper than the picture. I wore it with the Blue Herringbone trousers, Congress Gaiters, and the straw Top Hat. This received MANY compliments.
jeff
Las Vegas, NV
Sep 26, 2019
Very Nice!
I've had my eye on this one for awhile and finally decided to go ahead and get it. First, the color is very close to what I see on my monitor. The fit is very good, true to size and not uncomfortable. Being a tapestry vest, the fabric is pretty thick. This is most noticeable in the collar area, but not a deal breaker by any means, but l will be wearing it in cooler weather. l have only briefly worn it a couple of times so far and have received a number of compliments on it. The Crimson or Walnut pants really work well with it.
Ron Olson
West Los Angeles, Ca
Sep 26, 2019
Men's trousers-Brown Herringbone Tweed
I have nothing bad to say about these trousers, they just weren't my taste. They're just too thick and heavy for my personal taste. There is an endless number of what I describe as 'little red dots' within the herringbone pattern. You can't see them in the photo on your web site, but when I saw them I was instantly turned off by them. I am a loyal, dedicated customer and have never before these trousers ever been disappointed, it's NOT "Historical Emporium", it's just specifically that pair of trousers, that's all, no big deal. You guys are still awesome! I asked for an exchange for the Brown 'Grady Striped" trousers that I've had my eye on. I'm hoping that I'll like them when they arrive. The "Sable, brushed cotton trousers, vest, and frock coat are all on my radar... stand by, ok?
Church
Sacramento , Ca
Sep 26, 2019
The best.
Really, no joke. It is almost too big which for me is a pleasant surprise, I ordered a size larger out of habit expecting to have to send it back for being too short, or not being able to put my arms through the sleeves, instead a well made and accurate sized garment arrived in record time. I am quite pleased.
Donald Byrd
Granger, TX
Sep 26, 2019
I love my new vest
The website gave me the information on how to order the correct size vest and it came in the mail pretty efficiently and I'm pleased with my purchase.
Richard
Allen, Te
Sep 26, 2019
Western holster
Very good quality item and I received it faster than expected. Great product!
Jim
Wa
Sep 26, 2019
Pretty warm for indoors
Clearly in the 19th century there was less reliable heating in the places where this garment would have been worn, as the fabric is very thick and keeps the wearer overheated if worn in a venue kept at 70 degrees Fahrenheit or above. I'm not sure how these trousers could have been worn in South Carolina at mid-day in August. The detail and the fit were excellent, otherwise.
tom Balducci
The Villages, Fl
Sep 23, 2019
suspenders
suspenders completed my outfit. Very easy to adjust.
tom Balducci
The Villages, Fl
Sep 23, 2019
work shirt
Shirt originally ordered was large. Too big. Returned and reordered medium in green. perfect fit and color.
tom Balducci
The Villages, Fl
Sep 23, 2019
trousers
Trousers fit well but are heavy weight for Florida heat. Any recommendations for lighter weight?

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