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Historical Emporium Reviews & Ratings - Customer Service

At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.

Customer Reviews, Week Ending 2019-10-06

IL, United States
I am very satisfied with items, I purchased and will shop at your store again. Thank you.
Ken C
MN, United States
Quality clothing that are perfect for historical presentations.
Tom W
VA, United States
Unbelievable customer service. Ordered the item one day and two days later it was in my hands, California to Virginia. Great
CA, United States
It is such a pleasure to do business with a company that has quality products and excellent customer service. I was so pleased with the quality of the clothing and hat... I wish so much you could easily buy such nice clothing in normal attire! I had a couple of questions and a late return issue and the people I talked to were kind respectful and completely helpful. I really appreciate it. Thank you.
CA, United States
Although I think your prices are on the high side, I do believe you get what you pay for. The overall service is excellent! I had to return an item because it did not fit, and within a few days I received a refund and an email noting they had received the item and issued a refund. No questions asked. That's great service. Very satisfied with the other items I purchased and will definitely buy here again. Than you.
Karen C
UT, United States
I have been more than pleased with the kindness, professionalism, and care that I have received. I needed to exchange an item because we had a cast change in our show. The exchanged was done quickly with no hassle. The items I have purchased are of good quality at a good price. I will be using Historical Emporium in the future.
Nikki L
NY, United States
I ordered the Mad Scientist costume for Halloween but it didn't fit me. Purchasing it & returning it was so easy. I've purchased from the Emporium before & I love this company. I'll be back another time for something else I'm sure. Thank you.
Great customer service
FL, United States
I was sent the wrong size. I ordered an XL and a 2XL but received two 2XLs. I contacted customer service and they were great. I was mailed the correct size for free along with a mailing label so I could mail back the wrong size garment for free. No hassles and a quick response. I appreciate that. I will order from here again. They have a lot of interesting, hard to find items.
ON, Canada
Never had such personal and amazing customer service from anywhere. Clearly someone read my email in detail even though it was last minute and managed to pack and produce earlier than expected. Also, the quality of these items, are amazing. The price for the quality is truly exceptional. If I found a product that matches my need, I will always try here first.
TX, United States
I ordered this same vest by Frontier Classics through another distributor because they were listing it cheaper. After 6 weeks of "backorder" I finally called them. They said it would be anoher 8 weeks or more. I cancelled that order and ordered the exact same item through Historical EmporiuI got it in 5 days.
TX, United States
I love the clothes and they are quality- as well as you get them fast!
MN, United States
Excellent quality, excellent purchasing experience. This holster is exactly what I wanted. Actually fits both my Rough Rider and Uberti Cattleman.
Jim K
NM, United States
I had a problem ordering online so I just called an was taken care of right away. I was very happy with the service and the product I purchased exceeded my expectations.
Anonymous Customer
Job Well Done.
Pilot K
AR, United States
Top quality belt.
Alex T
TX, United States
First off you shipping of items is so fast that I was amazed. I didn't like an item I bought and customer service listened, understood, and quickly helped me get an exchange and the new items were sent out super quick also. If only more companies had your customer service!!!
VA, United States
Very professional
ordered boots. product was as described online. good quality, would purchase item again.
Customer Reviews by Shopper Approved

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