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Shopper Award

Historical Emporium Reviews & Ratings - Customer Service



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of our customer reviews to judge for yourself.

Please contact us if you have any questions.



Customer Reviews, Week Ending 2023-10-29

CPH C
OH, United States
2023-10-23
Easy to use website to place orders. Order was posted within a day or two of order. Order arrived when Historical Emporium said it would arrive. Price was reasonable for a garment that looks like period clothing and looks great on stage.
Thomas Jacques
CT, United States
2023-10-28
Customer service helped me with my exchange and recommended the proper size. He was very polite and knowledgeable. The exchange could have been avoided if your website recommended ordering a belt four sizes larger than waist size
Victor S
MN, United States
2023-10-28
Honestly, it was so good. The size-chart and recommendations were extremely helpful AND I've found the quality to really be superb.
Richard A
AZ, United States
2023-10-27
Historical Emporium is one of 2 places I can find the western fashions I want. The products are top quality, albeit a tad on the pricey side. I found 2 of the Sinclair edwardian shirts on sale in Tombstone at $20 less, each, than at H.E. It would be nice to keep customers informed of clearance and sale prices.
Six-Shot Steve S
NH, United States
2023-10-27
Great service. Thanks
Horse W
MI, United States
2023-10-27
Could not ask for better service! Many thanks! George Boisineau
john
PA, United States
2023-10-27
great service and delivery only with the watch there were no instructions to install the watch battery
Rick
2023-10-27
Very satisfied
Maribel Wadsworth
MT, United States
2023-10-27
A first-time customer, I finally acted on purchasing a sale item, encouraged by other customers' high rating. I was greatly impressed! I wish you had more edwardian styles for women. Maybe the Downton Abbey craze has died down, but Edwardian clothes are so hard to find!!! Please consider restocking choices, including walking suits, tea gowns and evening dress.
Roger
2023-10-26
Fast delivery and quality products
Customer Reviews by Shopper Approved

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