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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-09-07

Anonymous Customer
ND, United States
2014-09-07
UPS had difficulty delivering my box but it was on their end not because of western Emporium.
Anonymous Customer
CO, United States
2014-09-07
Recieved shipment quickly, very happy about the quality. I would buy again and will probably keep this on my favorites list. Would recomend your products to anyone needing period clothes.
Frank
VA, United States
2014-09-07
The items I ordered were exactly as described. The charts made it easy to choose the correct sizes and the quality of the clothing was excellent.
CARL R
AZ, United States
2014-09-06
I JUST RETURNED OUR BELT AND holster. THE SIZES SEEM TO RUN SMALLER EVEN THOUGH WE ADDED THE EXTRA INCHES. I AM WAITING FOR THE EXCHANGED SIZES NOW. STRONGLY SUGGEST USING A TAPE MEASURE AND ADDING MORE THAN THE 4 INCHES SUGGESTED. LOVED THE STYLE AND QUALITY.
susan e
NJ, United States
2014-09-05
Customer service was very helpful with sizing and advise. The quality of our gowns and gentlemens clothing is outstanding. We are wearing our clothing from under pinning to outer wear for a Sherlock Holmes weekend in Cape May NJ and are very pleased!
Debs
Qld, Australia
2014-09-05
Once again great products & brilliant service - Thanks
Werner V
NV, United States
2014-09-05
I ordered a leather flying helmet; I'm a WW1 aviation reenactor. Although through no fault of Historical Emporium my helmet was too small, and I thus ordered a larger size. In both instances HE's delivery was super fast and the product was/is well-constructed and of authentic design. I'll return the other size today, and I have no doubt I'll order in the future. Can't wait, actually.
Thomas
WY, United States
2014-09-05
Very happy with the products purchased including price, quality and quick shipment. I will be purchasing more items in the future.
Anonymous Customer
OK, United States
2014-09-05
Excellent product and excellent service. I was a little nervous when placing the order since I have not ordered from her before but was soon put at ease when I received my order. Very impressed.
1910 D
FL, United States
2014-09-05
Great service, great product. We dress in period clothing when exhibiting our 1910 Oakland Runabout in Concours shows. We can always count on the Historical Emporium to provide.
RONALD
2014-09-05
I could not be more pleased I loved it . It was just as I hoped it would be your company is great I don't see how anybody could beat yall I ALSO LIKED THE CATD WITH ALL THE NAMES ON IT. Thanks and im shure to order again. RON
Barb
ON, Canada
2014-09-05
Amazing quick service, items are well made and fit perfect. I was upset that on delivery i had to pay $78.00 duty on a order valued at $270 because the goods were made outside of the USA which i was not prepared for.
James J
TX, United States
2014-09-05
I was thoroughly pleased with the shirts I ordered. This was my second purchase, and I will buy more. The sizes fit perfectly based on your chart sizes, and the quality of the shirts I ordered is excellent!
Anonymous Customer
WY, United States
2014-09-05
I am very pleased with my purchase and experience with your company. Thank you for doing such a good job and making it easy to purchase and received goods.
Reily M
2014-09-05
Gentleman's Emporium has been my go-to store for my fineries and dress-ware. I am yet to find a single complaint with their products and have certainly recommended the store to others and will continue to do so.
Blacksheep R
NV, United States
2014-09-05
After buying from a big known store a similar item and they sent the wrong color I found Emporium and got good fast service and the true Old West style and made in AMERICA. The service was friendly and helpful.
William K
LA, United States
2014-09-05
fast service , quick delivery , friendly staff , and great quality product. This was a very pleasant transaction. Highly recommend.
jamesplinder
CA, United States
2014-09-05
From all aspects, an easy, enjoyable experience. I received my order promptly and was pleased with the quality of the products purchased. I had one return and was credited back without hesitation.
Michael
FL, United States
2014-09-05
The service was excellent and this Colt was just what I hope for.
Mark
TX, United States
2014-09-05
Great customer service. Your phone rep took the time to help me find the right shirt, pants and suspenders. Clothes were promptly shipped and received. Thank you.
Fab
NSW, Australia
2014-09-05
I am to the utmost satisfaction with the service received. In the website all the products listed are described in detail with lots of pictures and the ones I bought are fine made.
Beth R
TX, United States
2014-09-05
Everything I ordered was great. I did send the hat back. It did not go with the outfit I ordered. Thank you Beth Rawle
Brandi
UT, United States
2014-09-05
I couldn't believe the great price for this belt with pouches! I had seen others like it that cost twice as much and wanted $14 just for shipping! I wanted this for a steampunk costume for a comic con that was two weeks away and never dreamed I could get it in time. Just for fun, I started the order, and to my delight, found shipping would only take four days. That was for STANDARD shipping! I got the belt in plenty of time, and it was just perfect. I would definitely buy here again!
bob m
TN, United States
2014-09-05
Fast service very satisfied thank you
Gerry M
WA, United States
2014-09-05
I always have excellent service with western Emporium.
T
VA, United States
2014-09-05
skirt is too tight with the elastic being too hard to stretch. Overall not a wow factor outfit for the price pay.
Anonymous Customer
2014-09-04
Product was about what I expected for the price.
J. Tierney
Qld, Australia
2014-09-04
Very good service, good quality items and splendid haste with packing and delivery!
Rey T
TX, United States
2014-09-04
Very satisfied with items I have purchased and will keep on , thank you..Rey...
Gary H
KS, United States
2014-09-02
I am very pleased with ever aspect of my transactions with Gentlman's Emporium. The quality of the clothing I have received is wonderful. The service representatives with whom I have spoken have been knowlegeable and very pleasant. I will happily refer others looking for quality, victorian era clothing to you.
robin l
NSW, Australia
2014-09-02
i live in australia & it is very hard to buy a lot of the products that you sell so finding your store & being able to buy & import your non restricted at a good price was great.
Patti
FL, United States
2014-09-01
I asked that the box my husband's gun belt and holster was mailed in be completely incognito because he always gets the mail. You did exactly that and he thought the box was some pillows for me. Ha Ha. Thanks so much for the extra effort. The gun belt and holster was a complete surprise to him and exactly what he wanted. The workmanship is great and just beautiful! Thanks, thanks, thanks!
CanadianAM88
SK, Canada
2014-09-01
Your product is awesome! Very well made, great quality!
Kathy L
BC, Canada
2014-09-01
Our whole family ordered outfits for a niece's wedding. They arrived very quickly and were of excellent quality. We were very impressed.
Dennis
OR, United States
2014-09-01
Quality of vest is good and it got to us quickly
Tammy M
FL, United States
2014-09-01
I don't want to repeate word for word what others have said about the Gentleman's Emporium, but, I thought everything was great; customer service- the man who helped me, made sure I got the right size for my husband's shirt- the delivery was lightening fast- I placed my order on Monday and I recieved it, all the way across the country- on Wednesday around noon! And I couldn't wait to open the clothes and try them on-I had read the reviews and knew to expect high quality! I wasn't disappointed! I WILL order from here again!!
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-09-07

Mike M.
Paris, IL
Sep 6, 2014
good stuff
Love the vest.
Ben
Halifax, Va
Sep 6, 2014
Ben
Quality belt in any caliber you need. Extremely fast delivery. I will deal with them for any western needs in the future.
Gary
Warrensburg, MO
Sep 6, 2014
Doesn't Fit
I'm a 44 regular in any store I go into. This was way too wide in the shoulders and not quite big enough to button. Fabric was nice. fit was terrible.
Gary
Warrensburg, MO
Sep 6, 2014
better than I thought
Looks great. Really nice in person. The bronze handle looks small in the pictures, but is just right.
Scarlett Heise
Baxter, TN
Sep 6, 2014
Faux Fur Capelet, Burgundy
Thank-you so much. I could not be more pleased with my purchase. The material, color, workmanship in sewing is just beautiful. Will absolutely order from you again in future.
Lindy
Canberra, AC, AU
Sep 5, 2014
Happy with product
Just as expected.
Lindy
Canberra, AC, AU
Sep 5, 2014
Lovely scarf
Lindy
Canberra, AC, AU
Sep 5, 2014
Great Hartnell vest
Lindy
Canberra, AC, AU
Sep 5, 2014
Fantastic tie
A wonderful, striking but potentially formal tie. My favourite at the moment.
Lindy
Canberra, AC, AU
Sep 5, 2014
Great look, colour runs
I love the metallic purple look of this tie - it's very striking. Unfortunately the colour is not well fixed and rubs off on white shirts. I managed to get the shirts clean at home with a stain remover soak, but it has put me off wearing the tie so much. If you're not worried about that, buy the tie, because it does look fantastic. Just be warned.
Lindy
Canberra, AC, AU
Sep 5, 2014
Lovely tie
Really nice, posh looking tie.
Sylvan Song
Monument, Co
Sep 5, 2014
A lovely skirt
This skirt had a nice fit and looks great! As another reviewer mentioned, definitely pick your size by the size chart. This is a quality piece of clothing!
mick elliott
burnsville, MN
Sep 5, 2014
excellent
love this product . nice quality and light, I would recommend your products to anyone
Hair Net - Black
SKU: 007097
As Cold As Earth
Philadelphia, PA
Sep 5, 2014
adequate
The hair nets were well made, fairly priced and arrived on time. However, as the person who was conducting the school play pointed out, the hair nets are irregular in size, and larger than desired (my hair is bobbed). But this discrepancy in size is easily remedied by tucking the loose material under the elastic, up into the hair net. The nets are also fairly shiny and made from something like polyester, not natural materials. But I really like them, and would recommend them. I wear one everyday to work (I work in a historical candy shop) and even on my own time.
Mike
Sep 5, 2014
Club Collar
This is a very comfortable shirt that was exactly as described. I ordered based on the neck sizing chart and it fit nicely. The sleeves are a bit long but that is a good thing in this case as it makes the shirt more authentic; just pair it with sleeve garters and your will be fine (as they did in the old days). The front pleating is tightly sewn and looks very nice. I particularly like the metal buttons, they add an old fashion touch. I wish they had a non-pleated option for wearing with a 2 piece suit, as the bib-style pleating only looks good with a vest.
John
CA
Sep 5, 2014
Average
Wore the shirt out of the package without washing it. After 12 hours in the sunlight, there are definate fade marks on the shirt where my braces were. Don't know if the rest of the shirt will fade to match after washing or not as I've not yet got around to it. I've never seen a shirt fade this quickly. Maybe the dye is old fashioned too.
Wookie
Jefferson, GA
Sep 5, 2014
Excellent Product/Price
This shirt is historically accurate, well-made, true-sized & an excellent product at a great price!
Ben
Halifax, Va
Sep 5, 2014
Ben
Well made product. Received it in the mail exceptionally fast. Will deal with them for western needs in the future.
Thomas
Rawlins, WY
Sep 5, 2014
Double Breasted Vest
The vest seems to be top quality. I am very pleased with my purchase
Jim
Severn, MD
Sep 5, 2014
Looks good
Looks Good and of a quality make.
Jim
Severn, MD
Sep 5, 2014
Very good
Good Gauntlets, soft and look great.
Jim
Severn, MD
Sep 5, 2014
Finally Calf boot that fit!
I finally found calf high boots that fit. I have 19" calfs and these boots fit with room to spare. Comfortable too.
Victoria
Portland, Or
Sep 5, 2014
Tsarina Coat
It's beautiful. Thick, strong material that is covered in floral pattern. Only con is that the laces on the back could be better. They resemble shoelaces. I'll change that out for two dollars and it's awesome!
Jean-Francois
Marseille, FR
Sep 5, 2014
hunter vest leather
Very nice making for this leather vest ! A smooth transaction like each time ! Many Many Many thanks to the historical emporium team ! Keep going this way and Best Regards from France . Jeff.

Sep 5, 2014
Just Wow
I was very impressed with the quality of these boots. My son loves them and got several compliments on them the first day he wore them.
naynay50
Buna, TE
Sep 5, 2014
victorian ladies hat
I really love this victorian hat! It really looks lovely on me!
naynay50
Buna, TE
Sep 5, 2014
cameo brooch
I really love this cameo brooch it looks nice!
elad2383
Reevesville, SC
Sep 5, 2014
My Hat
This was a great addition to my hat collection. Fits great and I like wearing it when I am out and about town.
Sam Bass
Owensboro, Ke
Sep 5, 2014
Hat
It's a great fit good Quality materials would recommend it to anyone
Gladys Wilson
Mason, MI
Sep 5, 2014
Blouse too small
I felt that your sizing guidelines were not accurate. I first bought a Gibson girl blouse according to your sizing chart, but when I received it, it was too small. I had to ship it back and pay the shipping. Then I bought the Essential Day Blouse a size larger, but it still did not fit properly. It fit in the bust but the waist was tight. I did not sent it back because I don't want to pay for shipping again. I will think twice about purchasing another blouse from you.
Sam Bass
Owensboro , Ke
Sep 5, 2014
Vest
Im very impress with Quality and I'm hard to fix at 4x it fits comfortable would recommend to anyone
Reily M.
Sep 5, 2014
Strong Coat
The frock coat is well made, looks good and a fair price for what it is. I am happy with the coat, but wish there were a few changes. The padding in the shoulders feels a bit too stiff and bulky, something with a more natural shoulder shape would be nice. I was also a bit disappointed with the weight of the coat. The site does state the weight clearly, so this was more built up in my head, but a coat with this design, but made of a heavy material (such as wool), would be amazing. All in all, a good coat and I look forward to seeing what other coats Gentleman's Emporium releases in the future.
Reily M.
Sep 5, 2014
A beauty
The Faceted Tie Tack is a beauty, which will add a flair of elegance to any outfit. Would definitely recommend to others. Great product, great price.
Reily M.
Sep 5, 2014
A nice vest for formal occasions.
The River Trail Vest looks and feels quite nice. It has a durable build and the price is great. The downsides, it is sized a little larger then most other vests, especially in the waist, so even ordering a small, it was a little too large on me. I had to adjust it myself to get the fit I really wanted. The material, while quite elegant, also feels like it would be easier to mess up or damage then other waistcoats I've ordered. Definitely a great vest for fancy occasions but perhaps not so good for every day wear. Still, a good vest and I'm quite happy with the purchase. Maybe just a slight size adjustment or making the back-strap have a great range of adjustment.
Reily M.
Sep 5, 2014
Snazzy Tie? Yes indeed.
The Huxley Striped tie is outstanding. I was very pleased with the product, shipping time and price. Item looks and feels exactly as described and adds a muted flair to any outfit.
Fedora - Black
SKU: 004915
Reily M.
Sep 5, 2014
Dashing look
The Fedora - Black is an outstanding product. Well made, good price and certainly a dashing look. Fit perfectly when I ordered it and the crushable material is durable enough to stay in shape when wearing, crushes nicely for travel, but pops right back into shape after travel. An excellent purchase for any hat seeking personage.
maria from maspeth
maspeth, ny
Sep 5, 2014
elegant gloves
Very good quality excellent fit
William
Sep 5, 2014
GREAT HAT!
Just what I was hoping for , good fit , high quality and priced right.
Reily M.
Sep 5, 2014
Cool Tie
A gentleman's tie to the last. Good quality, exactly as described and well priced. I was very pleased with the look and feel of the tie.
Ray
Erie, Pe
Sep 5, 2014
very disappointing
This badge is of the poorest quality I have ever seen. The finish is horrible. When I tried to shine it the very thin coating of silver came off exposing the copper underneath, what the copper coating is covering is hard to say, definitely nothing any good. I've seen really cheap junk badges that looked better. I would not wear this ugly think on my fine vest.

Sep 5, 2014
Sack Coat
This is a great coat. I'm not sure if it's suppose to fit this way, but it seems too big in the shoulders, but fits well everywhere else.

Sep 5, 2014
Choker
This is just a thin velvet like ribbon and it hangs lopsided and loose. The pendant is very light weight, but looks real pretty. I think if I can put a fold in the ribbon and maybe some small stitches to hold it down that it will work. I tried the pendant on a silver chain and it just does not look right. It needs the black.

Sep 5, 2014
Belt
I'm not sure about this. I thought it was going to be tighter and thicker/stiffer. I have a short waist and when I sit, it folds over. I will make some adjustments to it myself.
Blacksheep Ron
NV
Sep 5, 2014
A true old west style
Very nicely made tie, it is as described at Historical Emporium, This is a very good American tie and is the classic style. Make sure you know your neck size, I have a large neck and it just fits.

Sep 5, 2014
Nice tie
This is a very nice tie. It goes well with the gray vest.

Sep 5, 2014
Very nice
These pants are very well made. They come hemmed, so it makes for easy hemming if you need them shorter.

Sep 5, 2014
Very nice
This is a very nice vest. It fits well and is well made.
Dawn
Industry, TX
Sep 5, 2014
Love it!
I am giving this a 4 only because the hardware used seems a bit cheap, but overall it is fun and warm. I really love it

Sep 5, 2014
Beautifull color, silly buttons
Really nice color and fit. But the buttons are a bit over the top and silly with their star shape. I would have preferred more simple buttons.
Cigar Dan
Sterling Heights, Mi
Sep 5, 2014
Great Quality Product
I was amazed when the product arrived, great quality, perfect fit!
Josh
Brisbane
Sep 4, 2014
Excellent Quality
The boots fit a treat and are very comfortable to wear! They shine very nicely and are easy to walk in, couldn't have asked for a better product!

Sep 3, 2014
Great Purchase
I got this belt for my steampunk outfit for Dragoncon. I am very pleased with this product. It's very sturdy and made well, the buckled pockets have snaps underneath for easy access, The pockets also have zippers so nothing accidentally falls out! There is a second buckle in the back that makes the belt wearable "backwards" as well. Also the pictures or description doesn't mention this but on the inside of the belt, behind the pockets are secret zippered flat compartments for cash and things you want to make sure are safe. It arrived VERY quickly and I was surprised. Thank you for this wonderful piece!
Sledgehammer
Williams Lake, Br, CA
Sep 1, 2014
Well built
No worry about falling britches with these on
Sledgehammer
Williams Lake, Br, CA
Sep 1, 2014
Great pants!
Very comfortable and durable. Will have many years of wear!!

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