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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-10-19

mike
MN, United States
2014-10-19
Good product as described, shipped promptly
Lady R
CT, United States
2014-10-19
I was looking for a dressy blouse to wear to a wedding that didn't cost a fortune. Someone suggested that I check under period dress for the blouse that I wanted and gentlemens emporium came up in my search. I had a bad experience with another company while looking for the shirt, so when I was able to find exactly what I was looking for, that had a reasonable price, gave me an order number, sent me e-mails for every step from order to date and how to track, I was incredibly happy!
Anonymous Customer
MN, United States
2014-10-18
Eve, my clothing consultant, was absolutely the BEST! I am really looking forward to working with her on the two outfits I have planned for myself and the 2-3 outfits I have planned for my partner/spouse in 2015. Way to go Eve! Below I have left the "Display Name" blank because I don't understand what the question is. What are you asking for in this field? If it is the kind of outfit I purchased then the Display Name would be steam punk. If it is my name then it would be my name (you may use my name).
Casey
OR, United States
2014-10-18
Amazing service, fast delivery and great pricing! Looking forward to my next purchase.
Phil D
Vic, Australia
2014-10-18
The quality and service from western Emporium is second to non, very pleased to do business with Western Emporium. Phil D .
Rick
MI, United States
2014-10-17
Fast shipping. Great fit.
Bob M
IL, United States
2014-10-17
I purchased a complete outfit for my girlfriend and I for a Halloween party. These clothes look so good, are so well made, and look so authentic that I think we will have to find somewhere else to wear them! The sizing information they have is spot-on. I'm very happy with everything I received.
GH
AZ, United States
2014-10-17
Overall, I've been very pleased. Orders have arrived promptly and in great condition. I had to return my first order because it didn't suit my needs. The Historical Emporium credited my account quickly.
AZ R
AZ, United States
2014-10-17
Excellent variety of quality merchandise , service, and delivery service. Couldn't be more pleased.
Dave M
OH, United States
2014-10-17
I place the order and it was very fast getting through the online form and I recived my gunbelt in a very short time. It's great craftmenship and just what i wanted. I put my 357 pistol in it and hung it up on display and everyone that see's it loves it.
Brant
CA, United States
2014-10-17
western Emporium delivered a very good product in a timely manner and kept me informed of shipping schedules, etc. A good online company to deal with.
Mauimoon
HI, United States
2014-10-17
I found just what I needed on this site...at very reasonable prices for quality merchandise!
Richard E
MN, United States
2014-10-17
Very good response from Marie in customer service regarding article fit and return of items not fitting. One shirt fit well and I'm keeping. Another shirt did not fit and will return. Also not sure I liked the style when I saw shirt real. So will order something else in place of it. I have ordered three trousers and have not been able to get one that fits, so I'll probably give up on trousers and get something else. That's not the fault of your organization - I think that's just a fact of buying on line, sight unseen and not being able to try on. A friend of mine buys vests from you and limits it to that because it's easier to get the correct size. I will probably do the same thing - except for shirts. I had good luck with one shirt and got permission to return the other one that didn't fit.
Manuel
CA, United States
2014-10-17
sleeves on shirt were longer than advertised. Advertised as 32 - 33 for a size small shirt, were actually 34 -35
Don
IL, United States
2014-10-17
I couldn't believe how fast my purchase shipped and was delivered with just standard shipping. Everything was great and very easy so I never needed to contact customer service for help.
Anonymous Customer
2014-10-17
Great product! Arrived Blitzenschnell!
Kirk
TX, United States
2014-10-17
I have had one issue with a defective speed lace hook on a boot which was resolved by having me pay for local repair and a partial refund issued. Sizing on an overcoat is being handled by having the too long sleeves tailored at my expense, which may be just a standard issue for sizing in historical clothing which runs only every other size and with only one associated sleeve length (for this overcoat). Both issues were handled well by customer service. Other products such as vests and shirts have been generally of good quality and satisfactory purchases, though fit for me will seem to be a continual problem, due to my personal height and build. If you need historical clothing, western Emporium is worth giving a try.
Anonymous Customer
2014-10-17
Great Buy!
Gayle b
LA, United States
2014-10-17
Everything arrived in a timely fashion, this is the third time I have orderedy husbands clothing from you, very very satisfied and fits wonderful many compliments and pictures
Debra
MT, United States
2014-10-17
My customer service experience was stunning in a world of disconnected web sites and services that we seem to shop these days. I felt like my concerns were handled by a friend concerned with what I needed not what was "policy". The "fix" was rapid and solved our situation exactly! Thank you!
docshrock
IN, United States
2014-10-17
Extremely high quality clothing. Fast. Efficient. Excellent service.
Steve
Qld, Australia
2014-10-17
I was very satisfied with the item purchased, & the service given, I will recommend WesternEmporium.com to my friends My Thanks, Steve
Fred H
CT, United States
2014-10-17
Go to an annual Halloween party every year. Couldn't decide what to be and found your site. Bought all of my Old West gear. Mixed and matched everything for just the right look. Everything came in on time, fits like a glove and looks like I stepped out of the movie " Tombstone". Could not be happier with all of the clothing and accessories i received. I even placed a second order for some finishing touches. Also recommended your site to several friends I'll be back! Yippee Yi Yo Kai Yay!!!
K. W.
TX, United States
2014-10-17
Outstanding!
Michael M
FL, United States
2014-10-17
excellent service as always
Carl
MO, United States
2014-10-17
After initially ordering wrong size customer service helped expedite the delivery of re-order.
Kelsey
IN, United States
2014-10-17
I've made several purchases recently from gentleman's emporium for a show I'm designing and everything I've received has been delivered quickly and is excellent quality. I will certainly continue to use them as a source for period clothing.
Mark
FL, United States
2014-10-16
I was able to find certain walking sticks on this site that others would always be out of stock on others. Excellent quality on items and very good customer service.
J ROSSIE
2014-10-16
Very impressed with the quality of the clothes, fine fabrics and well made. Great styles.
J.R.
FL, United States
2014-10-13
Very Nice holster. Buckle starp was very thin and flimsy. otherwise Very Nice.
Richard B
WI, United States
2014-10-13
When you send out the product please make shure the vest lapel is laying down flat not bent over. Had too steam heat it to make lay down. Thank you
Anonymous Customer
2014-10-13
I had to return the blouse because it was a bit too tight. You really should keep 3x in stock. As far as your service, all was excellent.
Nancy C
2014-10-13
I will be returning the black faux aviation helmet. It feels and appears cheap. The quality of the deer skin gloves was excellent. The leather gloves are very nice, but several antique car enthusiasts thought they were a little heavy for touring - mostly in warm weather.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-10-19

Robert Buchanan
La Mesa, CA
Oct 18, 2014
Spanners
They look well made, and cost much less then in department stores. I having tried them on yet.
HoChi
Oct 18, 2014
Almost perfect
I love the shirt. The style is on point, but the sizing from the website is misleading. I ordered the 3X based on the collar size and I was disappointed when the shirt arrived and the collar was more than an inch smaller than advertised. However, after investing in some button extenders, I was a big hit at my wife's company party.
Casey
Portland, OR
Oct 18, 2014
Great Vest
Great compliment to my outfit for the SteamPunk wedding I just attended.
Casey
Portland, OR
Oct 18, 2014
My first Ascot
Loved wearing this with my outfit, was the perfect compliment. A lot easier to tie then I had expected.
Casey
Portland, OR
Oct 18, 2014
Great Hat
Love the hat, my only complaint is that I could only purchase an XL. I have a big head and it was a bit snug, but I won't knock the product. Great material and will definitely be put to good use.
Casey
Portland, OR
Oct 18, 2014
Exquisite!
I just returned back from my cousins "SteamPunk" themed wedding outside of San Francisco and had so much fun in this outfit! Everyone raved about this coat and I can't wait to wear it again! I am fortunate to live in Portland, OR so I can wear it on many occasions.
Petesr
Boise, Id
Oct 18, 2014
Quality surpassed expectations
Delivery was a day earlier than promised. Hat is in excellent condition. Very happy with my purchase.
Victoria
PA
Oct 17, 2014
Dr. Livingston part 2 ...
As I mentioned in my safari jacket review I ordered this helmet for a Dr. Livingston Halloween costume and it is perfect !! It looks so cute and fits perfectly as there is an adjustable strap inside. It is very well made and is not your typical Halloween costume quality .. it is much better and I'm very happy with my choice !
Victoria
PA
Oct 17, 2014
Dr. Livingston
I ordered a men's small jacket for our Halloween "historical figures theme" costume party. It's perfect for my Dr. Livingston character :) It's still a little big for me as I wear a women's small to medium but looks great as a dress with tights underneath. I wish they offered it in a women's size. I love the quality of the jacket. It is not a costume piece at all. It is a well made "real" piece of clothing and well worth the price. I can't wait to wear it to our party !
Tea5mins
Richmond, Vi
Oct 17, 2014
statesman walking stick-brass
Boom King
Oct 17, 2014
Excellent
Wicked cool look, and very comfortable. Exactly what I was hoping to get. Sleeves were a bit long for me, but twenty bucks at a local alteration shop and they're perfect. Had a couple questions before I ordered and was pleasantly surprised to get a real person on the phone right away - courteous and helpful. And what a shocker, it's actually made in the USA. Love this coat!
G. Harvey
Tucson, AZ
Oct 17, 2014
Well made, looks fabulous
I really like the Evangeline Blouse. Very well made, and the ties easy to adjust, look great. It is a bit tight on me -- I ordered the medium, however I think it is running true to size. Would prefer the material to be a bit softer with less sizing, but hopefully that will improve with time. The blouse truly makes my costume!
G. Harvey
Tucson, AZ
Oct 17, 2014
Look good
The fingerless lace gloves look good. I would prefer if you could offer cotton instead of synthetic material. Cotton would feel better, be less slippery, and more authentic.
G. Harvey
Tucson, Ar
Oct 17, 2014
Jewelry great, velvet band not so much
The clockworks jewelry looks great. However, the black velvet band was WAY too big for my neck. Too big I think for any woman's neck. The clasp on it broke the second time I tried it on.
becca420
Kenai, Al
Oct 17, 2014
comfy pretty modest
Len
Oct 17, 2014
Suspenders
Just what I needed
Len
Oct 17, 2014
Ffiel trousers
Product as advertised
Laborers Shirt
SKU: 002075
Len
Oct 17, 2014
Laborers shirt
Product is just as advertised
Takamonee
Temple, Te
Oct 17, 2014
Shirt for Wedding
I order this beautiful shirt to wear to my niece's December wedding which is western themed. The shirt is beautiful. The fit is perfect and the material is quality.
David
Grandview, Te
Oct 17, 2014
Bancroft Double Breasted Vest
I received the vest quickly. The vest is of decent quality but be aware that it is very tubular in shape I wear an athletic cut and even tightening the adjustment on the back of the vest it was still a bit loose at the waist. If you need the vest for an event be sure that when you are ordering you give yourself time to have alterations made. I will get the vest altered and I am sure I will be quite happy with it for some time.
Lydia
Creamery, PA
Oct 17, 2014
Ladies reversible spats
Perfect for my needs. I could not find inexpensive high button shoes. The spats give a similar effect for far less money and with ease and comfort.
Manuel
Chico, CA
Oct 17, 2014
sleeves too long
size small shirt advertised sleeves as 32 - 33, were actually 33 -34
Judith
Tucson, Ar
Oct 17, 2014
Georgian blouse
Your sizing chart is accurate and this beautiful blouse fits perfectly. I am going to wear it wirh a floor length tartan pleated skirt for my Celtic wedding in December. The sleeves will help hold the shoulder sash in place. The quality is excellent also.
James
Hollywood, CA
Oct 17, 2014
Excellent Product
This looked even more amazing in person! Far and away the best Mad Scientist Coat on the market. It sure beats those knit polyester nightmares that costume stores are selling.
Don
Warrenville, IL
Oct 17, 2014
Just what I needed
Bought this striped vest for a Night Circus themed party so everyone needed to wear black and white with a shock of red. This is the best vest I found over the entire internet to fit what I was looking for and the price is good. The product arrived very quickly and I was impressed with the quality for what I paid. The vest is thin, which is what I expected. I wont have to worry about overheating indoors. The fit was perfect when following the size guide.
mamatang
Los Angeles, CA
Oct 17, 2014
Elegant in Black
As always a beautiful blouse. Great material and beautiful details. Goes with all my skirts. I have this same blouse in White. Perfection.
tonycristi
Verona, NJ
Oct 17, 2014
M1869 Schofield
Gun came on time for our movie, very pleased with the service, I have other collectable western guns this fits in with them I love your products and service Thank You
cheedhaa
mobile, al
Oct 17, 2014
I love it
I does run small im 5/10 150lb 30 in wst and its tight xl i needed a XXL but its for Halloween costume so i will keep it ware it and give to my niece .its made very well i would shop here again .it arrived in a few days just love it Nobody in mobile will be sporting this kinda coat
Debra
Hamilton, Mo
Oct 17, 2014
Hard to rate
This is a beautifully constructed blouse and the styling is fabulous. The sizing is extremely small. The XL barely measure 40 in the bust and the chart claims and XL measures 48. If the sizing ran true our theater would buy several for many different costumes sets. Editor note: There was an error in the sizing chart, which has been remedied. We apologize for the inconvenience.
Debra
Hamilton, Mo
Oct 17, 2014
Perfect fit and style
This blouse was designed as a true work blouse. Sized perfectly to the chart associated with the item. It is generous through the shoulders and moves as you work. This is perfect for many re-enactors costumes and can be dressed up or played down. The fabric was serviceable and meets the "look" of the time period represented. It will become a valuable piece to your costume collection. We used it for a stage production and it is perfect for the stage as well as close up scrutiny. Buy it with confidence.
C. P. Weichel
Evans, CO
Oct 17, 2014
Callahan Dress Trousers - Charcoal
The pant material is very nice. However, I found the pants are cut way big. My wife had to do some serious alterations to the seat. I ordered according to the sizing chart.
docshrock
Muncie, IN
Oct 17, 2014
Sweet hat
I love this hat. I want to wear it every day!

Oct 17, 2014
HE rocks!

Oct 17, 2014
HE rocks!

Oct 17, 2014
Very nice
Heavier than expected which is great!
Susan
New Orleans , La
Oct 17, 2014
Skirt
I love it
Judy
Seymour, In
Oct 17, 2014
Satin Victorian Bonnet
Our church is going to celebrate its 175th anniversary and I needed a hat to go with the outfits I have made. So glad you had what I was looking for. Thank You.
Mike M
FL
Oct 17, 2014
Great Hat
This will make a nice addition to my collection of Old West clothing.
mac
Rives, Te
Oct 17, 2014
Clothes
great place to buy from allclothes i buy here also fit great
Mark
Winter Garden, Fl
Oct 16, 2014
Hunter style compass
A unique and use full item. Can be used in the field or as a chain Bob for my pocket watch.
Mark
Winter Garden, Fl
Oct 16, 2014
Commodore stick
Outstanding walking stick. I wish the magnification on the telescope section was better, but a fine addition to my collection.
Sue
Lebanon, Pe
Oct 15, 2014
great blouse
This is a lovely blouse with the perfect amount of lace. The sleeves were a bit long for me but I just rolled the cuffs a bit and had a fine fit. Good price for the quality, too.
Sue
Lebanon, Pe
Oct 15, 2014
excellent outfit
This was the perfect suit for the special events in which I was participating. The sizing was accurate, quality excellent and color beautiful. I was unable to find something locally and was reluctant to order online but the customer service representative was so extremely helpful that it was very simple to purchase the entire outfit. Price is right for the garments, too.
Sue
Lebanon, Pe
Oct 15, 2014
lovely accessory
The lace jabot was the perfect accessory for my outfit! It worked out just as pictured and I had many compliments about it at several events.
seanclive
eureka, wi
Oct 13, 2014
Great Vest
have gotten nothing but good comments about this vest. everyone says you look very dapper.
Cowboy
Lodi, Wi
Oct 13, 2014
Open range vest
Very good looking vest. Go's well with my shirt .
nancy
West Springfield, MA
Oct 13, 2014
customer
cheap quality for enthusiasts who seek authenticity.

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