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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2015-02-15

Crystallene
CO, United States
2015-02-15
Absolutely wonderful quality and super fast shipping! I had to make a few exchanges to get the right size, but customer service made it SO EASY! I am so happy I found Historical Emporium!! Keep up the amazing work!!
ianh
West Midlands, United Kingdom
2015-02-15
Gentlemansemporium.com pretty much sets the standard for online retailing. Descriptions are accurate and the fitiing/sizing information can be trusted. Customer service is prompt, helpful and comprehensive. Shipping is swift and the packing excellent. The email communications are particularly good. Need I say that the products are of superb quality? International customers can buy with confidence.
Rev B
NH, United States
2015-02-14
I had no reason to contact customer service, because there was absolutely no problem with my order or my coat. It was also a nice touch to receive a card with my coat that had the signatures of the workers for the company. Nice touch. The only reason I didn't give five stars to the coat was that it was a little large in the shoulders. I consider four stars to be a high rating. So, this is not a reason for me not to use this company again; I would have no hesitation to make another order, at all.
Richard
ID, United States
2015-02-14
Very good quality and excellent service.
C. Manning
2015-02-14
Great service and inventory, again!
Heffe
WA, United States
2015-02-13
Great selection of products. Great quality and sast shipping. Highly recommend this place :)
Curtis
TX, United States
2015-02-13
I enjoy using the Emporium because it/they is/are friendly, service and delivery is quick. The web site is easy to navigate around different categories.
P.Cook
MO, United States
2015-02-13
I Love This coat! Even nicer than I thought it would be, Great price and service!
G Pierce
2015-02-13
Great Service, good delivery time, good products
Al
KY, United States
2015-02-13
It was easy to place an order and it arrived quickly. I ordered 4 ties to incorporate into my everyday wear which gives a unique look, and dealing with the public, I try to be different and give excellent customer service so they'll remember and come back. With gentlemansemporium.com ties I get many compliments and interesting smiles from the ladies and questions from the men of: where did you get the tie? Thank you for the high quality products - I will be ordering again soon.
Alaska F
AK, United States
2015-02-13
Living in Alaska I needed special shipping so I called in for assistance. Your costumer service was amazing. We are celebrating our 25th year of performing our Winter Melodrama and we wanted it to be extra special. We ordered our Heroin costume from you and she loves it. We will keep you on our list for future show. Thank you, Alaska Fan
Donna Blankenship
TX, United States
2015-02-12
My navy calico Vera Day dress fit like a glove. I am extremely pleased with the dress. It is definitely quality made and flattering to one's figure. And it was packaged so well that there was very few wrinkles. I am pleased!
I Bowen
Qld, Australia
2015-02-12
There was a problem with my address. You guys contacted me straight away and it was sorted. Great company to deal with.
Al
CA, United States
2015-02-12
Like it very we'll. I like the service also.
Charles J
IN, United States
2015-02-12
Well-packed, shipped when they said it would, things were as described. A very nice business.
Ke B
NY, United States
2015-02-12
The vest I ordered was wonderfully and carefully packaged and arrived in perfect condition. It was even more beautiful than the illustration! I was absolutely satisfied and now look forward to ordering even more such elegant clothes!
Ronnie M
TX, United States
2015-02-12
Loved the products, excellent quality.
wearisaac
Vic, Australia
2015-02-12
Gentlemans Emporium is a great resource for any wardrobe department looking for quality reproductions of victorian menswear. They have a great range of products, made in good quality, machine washable fabrics in a range of colours and styles. Even with postage to Australia & the unfavourable exchange rate, it is cheaper for me to buy their garments as opposed to having wardrobe staff make things from scratch. I have used Gentlemans Emporium to outfit male cast in several Operas and Musicals now and will continue to use them in the future.
Jim
2015-02-12
The product was cheaply made and withou an elsatic strap
Walter
CA, United States
2015-02-12
Great products. Great service.
Kirk S
MD, United States
2015-02-12
My online search for hobbit style clothing always led me back to the Gentleman's Emporium. After a thorough review of their expansive collection I found several items that had the look I was going for. The excitement built as I waited what felt like only a few short days until they arrived. The products were very well crafted, sturdy and beautiful. I wore them to work that Saturday where I received compliment after compliment on my wardrobe...the fundamental work shirt (natural), the mustard color canvas work pants (carhartt-esque), the brown suspenders and brown canvas vest all fit so well. The only person who did not like my new attire was my rather practical wife who told me to "grow up" and that Im "dressed like you're on the set of a movie." To that I say Never! I look forward to purchasing more items to add to my hobbit closet! Thanks, Kirk
Dean
FL, United States
2015-02-12
I Love this Place! Why Look like Everyone Else!
Sandy
OH, United States
2015-02-12
Purchased clothing for a prohibition party on a cruise. Extremely professional quality clothing. Sizes are true. pants require hemming. Will purchase from this vendor again.
Anonymous Customer
WA, United States
2015-02-12
Excellent quality - quick delivery.
sjoneil
OR, United States
2015-02-12
This company's customer service and products are outstanding. They have assisted me on a number of purchases, are always professional and helpful, and assist to make sure the buying process is perfect. I highly recommend them.
PerthWA
WA, Australia
2015-02-12
My purchase and delivery went very smoothly.
Joseph
2015-02-12
The folks at gentlemansemporium.com reveal a genuine enjoyment and engagement with what they do and were very eager to answer questions and share their enthusiasm. Very pleasant doing business with these good people.
I don't know what this is
AZ, United States
2015-02-12
It was not easy to find you but I am glad I persisted and found you because I could not fine the vest anywhere until I found your sie.
Joe
CO, United States
2015-02-12
All products arrived on time and were exactly as discribed
Didi L
2015-02-12
My only complaint would be that the sizes run very small. I ordered a medium skirt but probably should have ordered one size bigger, meaning that I can't gain an ounce of weight.
Scott
OH, United States
2015-02-10
I ordered one of the victorian hats for my daughter for her birthday. It arrived ahead of schedule and exceeded expectations. She was really surprised and liked the hat. The hat was well made and a good value.
figgy
CA, United States
2015-02-09
The husband is happy. That makes everything in good standing.
Glen
Vic, Australia
2015-02-09
good quality product and prompt delivery/service
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2015-02-15

Rev Bob
Exeter, NH
Feb 14, 2015
An excellent buy
This coat was very nicely priced. My nervousness was that it was not sized correctly. It was a little broad in the shoulders, but once I tried it on with a suit jacket, this was not such a problem. It arrived in exactly the amount of time I expected, and it looks great. I highly recommend this coat.
Rich
Kuna, Id
Feb 14, 2015
Belt and Holster
Very good quality. I would definitely recommend buying again.
C. Manning
Riverside, Ca
Feb 14, 2015
Sinclair Edwardian Club Collar Shirt
Nice shirt. The body is very full and sleeves run long. Comfortable to wear, but be aware they are not tailored.
C. Manning
Riverside, Ca
Feb 14, 2015
Chadwick Striped Trousers
Great compliment to the matching vest and frock coat. Pants are a snug fit on your waist, so if you want them loose, go up a size. Braces will hold them. Legs are straight but not skinny jeans type.
C. Manning
Riverside, Ca
Feb 14, 2015
Black Elastic Braces
Came in just as I ordered and the are very functional and well made. Thank you.
C. Manning
Riverside, Ca
Feb 14, 2015
Tall Derby Brown
Nice Hat, fits well. Constructed in a way that shows the item will last a long while and wear great. Thank you!
C. Manning
Riverside, Ca
Feb 14, 2015
Chadwick Striped Vest
Vest fits great. Great construction and will last a long while. Compliments the matching pants and coat perfectly. Nice look, thank you!
C. Manning
Riverside, Ca
Feb 14, 2015
Four In Hand Tie
Well made and easy to use. Wears great. THANK YOU
C. Manning
Riverside, Ca
Feb 14, 2015
Chadwick Frock Coat
This coat fits great. The construction is that of a suit coat that will last for years. Buying a coat you are wearing as part of a costume, you sometimes are concerned about the quality. No concerns here, well made and will last. Thank you!
Maegan
BC, CA
Feb 14, 2015
Great except for the buttons...
I love this coat. The design is pretty and it fits great. The only problem is within the month of me having bought this item, all but two buttons have fallen off. I had to resew all of them on and the pocket had a hole in it big enough for money to fall through when I opened the package. It annoyed me that I payed $180 Canadian, including border fees, for a coat that I had patch up the instant it got to me. Otherwise, I've got tons of compliments and people asking me where I got my coat. Will buy again from this site hoping for better button sewing next time.
Vile Victorian (1849) [Andrew]
Los Angeles, Ca
Feb 13, 2015
Not so well. Patent!
I buy coats all the time from Historical Emporium. If anyone can see this before buying I urge you to read this; I do NOT RECOMMEND BUYING IT IF YOU ARE BUYING IT as a useful coat, but if it's for a one day thing (like for a costume) yes. If you're using it for a festival of some sort or a gathering, DON'T YOU'LL BE EMBARRASSED, YOUR FEELINGS WILL BE HURT AND YOU WILL BE DISAPPOINTED *The Design is well--But there is no padding, unlike the other frocks that feel strong, this is a very thin frock. It is so thin if you held it up to the sun you would see right through it. It says it's 100 percent wool, maybe the outer part is but, the whole thing is bad! I hope they can put padding in next time; I unfortunately have to re-design it to fit the criteria of a coat. I am indeed disappointed, but I have no doubt it was manufactured at a place in Guatemala where it's 1 cent per stitch. I don't know. I am very disappointed to have purchased it for the priced that it came but of course, I have no choice, this is only a costume that I need before February 21st. This coat should be priced at $69.85 if it remains to be the type of wear that it is now.
Lincoln W.
Bellingham, WA
Feb 13, 2015
Take care to measure your arms
I like these. The green is a nice shade, and the pattern is a nice touch. However, when they arrived in the mail, I found they were longer in circumference than expected. Fortunately, I got creative with some safety pins, and now they fit quite well.
Lincoln W.
Bellingham, WA
Feb 13, 2015
Perfection!
What can I say? They're comfortable, stylish, and I get lots of compliments on them. Plus the brown is a nice shade; it matches a safari jacket I got here that the store no longer carries. If you need good spats that are noticeable (but not overly so), these are them.
carlos martini
Miami, Fl
Feb 13, 2015
Vintage smoking jacket
Very poor quality material .It looks, feels and is made of plastic fibers .Shiny and cheap.
Handlebar Mike
CANNON BEACH, Or
Feb 13, 2015
A slight buyer beware
Overall I have few complaints about this vest. It is well made for the price and a unique design. The colors are a little darker than they appear in the picture leading to an overall more understated look than one would guess based on the pictures. The lining makes it warmer than would be preferable when combined with most jackets and the high collar makes it difficult to pair with regular shirts. Regular collared shirts look a tad ridiculous with it and crew or Henley cut shirts are almost completely hidden underneath it. Most of these are things that a more careful reading of the description before hand would have foreseen, so buyer beware. Overall an excellent addition to any wardrobe, but I highly recommend picking up one of their shirts that go with it. Also, the matching pants would be a good idea to.
angelo
pasadena, tx
Feb 13, 2015
1873 colt peace maker
I wish it was more shiny metal .

Feb 13, 2015
Awesome Vest!
I have been looking everywhere for vintage tweed and this is perfect for my wedding, super great quality at a great price! Looks great with jeans!
AB Designs
Nacogdoches, Te
Feb 13, 2015
no hips
pants are beautifully made, but SUPER skinny. no room for a back side or hips, even for a man!
AB Designs
Nacogdoche, Te
Feb 13, 2015
perfect
perfect exactly what I needed.
Glenn
Kwinana, We, AU
Feb 13, 2015
Suitable and Met Expections
Not a real high quality item, more value for money. Will meet the requirements for which I planned its use.
Glenn
Kwinana, We, AU
Feb 13, 2015
Amazing Value
Wouldn't be able to source such a classic garment anywhere in Australia unless I have custom made at great expense. Exceeded my expectations :o)
Glenn
Kwinana, We, AU
Feb 13, 2015
IMPRESSIVE
Exceeded my expectations :o)
Mike
Ellicott City, MD
Feb 13, 2015
As cool as advertised
I love the vest! Paired up with a classically cut black suit and my favorite black boots, it is certainly eye-catching.
Angelo Americo
Philadelphia , Pe
Feb 13, 2015
Pinstriped to perfection
I absolutely LOVE these trousers! The pockets have room for a good number of items and the pants are very comfy, yet extremely stylish. I got quite a few compliments when I first wore them. I just ordered the matching vest for times when I want to be smashing at formal and not so formal events. The sizes I think may run a little big, but that's fine by me. I can't wait to show these off at the Philadelphia monster ball as well as the Dancing Ferret 20th anniversary concert. The latter encouraging formal wear. I will be the talk of the town in these trousers as well as the matching vest.
Hoog
Paris, FR
Feb 13, 2015
A sturdy pair of trousers
These trousers are sturdy and look the part. They are also quite comfortable. The only downside is the buckle in the back, which is flimsy and fell apart after five minutes. As for sizing, I would recommend measuring your waist instead of automatically ordering one size up from usual (I should have just ordered my usual size).
Charles J
In
Feb 12, 2015
A vest for all occasions
Pretty good fit, nice material. I can tell this vest is well-made, and it is suitable for pretty much anything. I appreciate that the pockets are actually a functional size so I can put things like my cell phone and pocketwatch in them and get to them without much difficulty.
Charles J
In
Feb 12, 2015
Quite a decent watch.
The only thing I didn't like about this was the leather thing, which was too stiff and slippery, so the knot can untie if any force is put on it. The watch itself is super. It keeps good time, so far, and fits nicely in the pocket of the vest I also got. As has been mentioned, it is actual glass and metal, so don't drop it too high off the ground (or at all would also be good).
Ken Bachtold
New York, Ne
Feb 12, 2015
A BEAUTIFUL VEST!
I like to wear a red vest with my tux. My old one was kind of worn out, so I ordered this new one and found it to be even more elegant than the illustration. It was beautifully and carefully packaged and I can't wait for the chance to wear it! I may just wear it to work with everyday clothes, if I find it too painful to wait!! Also . . . I'm just itching to order something else now!
smitty
estacada , or
Feb 12, 2015
belt
ordered 42'' last time to small ''my fault'' got it right this time 46'' looks and feels great
smitty
estacada , or
Feb 12, 2015
western holster
strap across the holster was loose, trigger leather to short did not go over hammer of pistol had to soak leather to make it fit over hammer, had to pin strap so it would tighten up holster
GND.MOFF
Apple Valley, Ca
Feb 12, 2015
Not So Snappy, Snappy Looking Suspenders
These, along with the Black Canvas Trousers , were only my second purchase from the Historical Emporium and I am very pleased with the product. I admit that I enjoy them more than the trousers actually. They immediately give the impression of a product that will last forever. Mostly leather, with the lower back portion being thick elastic, they give the wearer a sense of antiquated clothing so strong that they feel so fine walking around in them. Everyone who has seen them on me was stunned by the craftsmanship. I know I was. The brass buckles are what got me the most. The only problem I encountered was expected. They ended up being to large for me, so I had to poke more holes intothem to get a perfect fit, nothing major. Though they arent so snappy in ability, they makeup for it many times over in snappy appearance. I am looking forward to my next purchase.
GND.MOFF
Apple Valley, Ca
Feb 12, 2015
My Favorite Pair of Pants
These were only my second purchase from Historical Emporium, along with the Brown Leather Suspenders, and I was immediately impressedwith the trousers. They breathe authenticity with the riveted buttons and high waste. The length was perfect for me and the waiste was just right. They go great with the Black Canvas Work Vest that I had bought around Christmas. The pockets are deep, and they keepmy hands warm in the recent cold mornings. The only issue that I can bring up with these trousers is that every bit of lint and fuzz shows. Nothing a good lint roller cant take care of. Otherwise, I am very satisfied with the product that is sure to last forever, and I am already looking forward to my next purchase.
Walter
Lancaster, CA
Feb 12, 2015
ExcellentValue
These pants fit great. They are part of my daily rotation. Dressy yet comfortable.
Constance
CA
Feb 12, 2015
Absolutely Loved 'em!
When I received my shoes, I greatly anticipated them to be in perfect condition, which they were! The expected day of the arrival of my parcel was punctual and every thing was in complete order! These delicate and stunning black shoes went with every outfit, creating a classy and elegant look to most of my formal and even casual dresses, (absolutely perfect for the Little Black Dress occasion!) They add an air of jazz and ritz, (especially loved the accessory buttons!) making it extraordinarily unique! They are also quite comfortable and easy to walk in, only that I am a size 5, and size 6 was the only size available at the time but it worked out with some extra padding at the heel to fill in the space. Thank you for the perfect pair of shoes! I'm happy to give this item and the team behind Historical Emporium a full 5 star rating for their superb service!
cort
newfield, ne
Feb 12, 2015
holster for ruger blackhawk
as soon as I got my holster Iput my Blackhawk hand gun in it and it fit prefect, it only took about 10 days to get.
Customer
New York City
Feb 12, 2015
Good Shirt
I like the cut of this shirt very much. I wish the manufacturer would branch out and produce variations in subtler patterns and buttons. I don't mind being an eccentric around the house to take advantage of the comfort. But when I'm out and about in the city, I would just as soon have something a little less costumey. Workmanship, value for price -- all good.
Top Hat Aficionado
El Paso, TX
Feb 12, 2015
Not a real top hat
This is a costume hat at best. The features are exaggerated and the brim is too wide. According to the company that manufactures this hat, New York Hatco, it is called a "Mad Hatter," not a top hat. I will be buying a custom silk plush top hat instead.
Joseph
Billings, MT
Feb 12, 2015
Striking
The material, black damask, is striking and good quality. Construction is good quality, look is dashing, and priced low. VERY happy with this tie!
tkmac63
Brockville, On, CA
Feb 12, 2015
Everything I wanted
I love my new jacket, it fits beautifully and is exactly as described. Shipping was fast, it arrived sooner than expected. I will definitely order from Historical Emporium again.
BUBBA
East Moline, Il
Feb 12, 2015
Holster
I just really like these holsters. This is my second one and both of them are of a really high quality leather with very intricate tooling. Definitely worth the money!!
Fedora - Black
SKU: 004915
sandra
peru, IL
Feb 12, 2015
hat
Fantastic fit and fantastic maternal, inviting color in feather which blends with the black and the texture of the material of the hat.
Dean
Feb 12, 2015
Pure Comfort
Add the French Satin Suspenders...Perfect Match
Dean
Feb 12, 2015
Perfect
Perfect Match With the Sweeney Trousers!
Dean
FL
Feb 12, 2015
Awesome
I Wear This Cap Every Day!
Donald
Hardin, Te
Feb 12, 2015
Ladies' watch
My wife love it! Her birthday present! The only bad thing no instructions other than that she love it!
Breeze
Spring, Te
Feb 12, 2015
Excellent product - lousy sizing guide
Positively perfect customer service! Gunbelt is well made, and should fit well after I pick it up, from being resized to fit properly. The ONLY negative----> don't believe the sizing guide's advice to "add 4 inches"... Wasn't worth the delay to return/exchange for the right size, my leather guys are faster. I'll be back for more toys!
Rainbow Rider
Mililani, Ha
Feb 12, 2015
Perfect
The service was amazing. I live in Hawaii and it arrived in only two days. The quality is really good. I can't wait to wear it.
Bob
Los Angeles, CA
Feb 12, 2015
Burford Vest is an Excellent Buy
This is the first item I have ordered from Historical Emporium, and I am very pleased. It is excellent quality, good wool material, fits well, and is very stylish. I have worn it both with slacks and a sport coat and with just a shirt and jeans, and it works equally well with both. Especially for the price, it can't be beaten.
Brittany
Clarenville, Ne, CA
Feb 12, 2015
BioShock Infinite Cosplay
I ordered these boots for my Elizabeth cosplay from BioShock Infinite, and they are absolutely perfect! After searching hours online for the perfect shoes for Elizabeth, I'm so happy I came across this site! They are extremely accurate to Elizabeth's shoes in the game, not to mention very beautiful and comfortable. The shipping was very quick and the customer service was so friendly and quick to reply as well. I'm beyond happy with this purchase, thank you!
Shawn
Oregon City, OR
Feb 12, 2015
Nice Shirt
Very historical accurate!!
Shawn
Oregon City, OR
Feb 12, 2015
Perfect Puff Tie
High quality, perfect for any application.
Shawn
Oregon City, OR
Feb 12, 2015
Kendal Vest A+++
Quality item, perfect!! Received lots of positive comments.
PerthWA
Perth, WA, AU
Feb 12, 2015
Great hat
Love this hat, was a purchased as a gift. Colour and quality excellent.
Joany
Boston, Ma
Feb 12, 2015
long wig
The wig is fine and matches my color hair very well, which I am surprised by. I had to trim some of the length as it was very long, Good quality and looks natural.
Sam
Atlanta, Ge
Feb 12, 2015
John Bull Top Hat
I got several compliments on the top hat. It looks great and the fit was perfect.
A123
worcester, Ma
Feb 12, 2015
Nice!
It's a nice hat, and the fleece lining is great. My only wish is that the buckle was different (it is rather inconvenient) and that the strap was angled forward a little (it has a tendency to sit far back on my chip and rub my neck uncomfortably. But maybe that's my fault more than the hat's)/.
David Carlson
Manchester, CT
Feb 10, 2015
Tip top purchase
This is a beautiful hat. It's a tall derby. If you're not in the mood for a Top Hat and not quite in the mood for a derby, this is the best of both worlds. And you can't see it from the picture but there's a feather on the side. A great hat that garnered compliments. Very happy.
David Carlson
Manchester, CT
Feb 10, 2015
Studly studs
Well what can be said about these studs? They work and hold a collar, and they look very nice.
David Carlson
Manchester, CT
Feb 10, 2015
Fancy ascot
This is a great item and so incredibly easy to tie. Gentleman's Emporium provides a step by step tutorial on how to tie. What can be said about this? It a beacon for compliments. I bought it for Templecon. Very happy with it.
David Carlson
Manchester, CT
Feb 10, 2015
Denton Coat - a fine speciman of workmanship
This is a fabulous coat. It is surprisingly light but keeps you very warm. It will do fine for cosplay conventions or for wearings in your real life. The colors are beautiful. I'm not sure if the inside pockets are actual pockets or just designed to look like they're supposed to be pockets, the stitching is quite sturdy and I didn't want to damage the coat by trying to find out. Oh well, I guess that's why we wear vests with multiple pockets. Too bad this coat is being fazed out, it's a great item. Delivery was a bit of a pain, but that wasn't Gentleman's Emporium's doing but Mother Nature hitting the East Coast with blizzards and the fact UPS only schedules one delivery per day so make sure they have your complete address or they will delay delivery.
kurt
conifer, co
Feb 10, 2015
Great topcoat
It was a pleasure to receive this Topcoat. As advertised, the coat is very well made and a great fit over my suit coats. I would recommend this to anyone that wants a classic / classy look that has a nostalgic look.
Susan
La Mirada, CA
Feb 9, 2015
Touring Hat
Love this hat! Have worn it twice and received compliments both times.
Gunkusinthepipus
Moscow, Id
Feb 9, 2015
very nice ascot
Gunkusinthepipus
Moscow, Id
Feb 9, 2015
very nice ascot
This is a great ascot, with a very nice texture to it. The pictures make it look a bit sheer, but it is very solid.

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