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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2013-11-24

Will
CA, United States
2013-11-22
The customer service I have recently received from this company was well beyond my expectations, and is an excellent example for others to strive towards.
Great s
TX, United States
2013-11-22
I was very pleased with the service and the product. I will definitely recommend this company. Our city has a "Dickens Weekend" every year to support our library. A group of us dress up in victorian dress and you have the perfect items for those of us that don't want to sew. Thank you.
Bruce
NY, United States
2013-11-21
Ordering on their website is easy and straight-forward. My purchase was sent out quickly. Great experience. I'll keep western Emporium in mind when friends and relatives are looking for a large variety of wares; i.e. costumes. I have not purchased costumes but I would recommend that you visit their website for amateur and professional costume needs.
billintulsa
OK, United States
2013-11-21
I enjoy the selection of items you carry for this subculture and fantastical genre. Your prices are much better than I expected and you site is easy to use.
Voi
AB, Canada
2013-11-21
Great service from a great store. Had to return an item for a different size, return was easy, quick and painless.
Karen S
CA, United States
2013-11-21
My shopping experience was great. Thank you
Darin
NSW, Australia
2013-11-20
I was very suprised by the timeframe of delivery and the condition of the item - speedy and excellent condition
Santa
2013-11-20
Bought several different items both for myself and my Lady. Delivery was extraordinary. Couldn't be happier with our orders. I'll be back . . . for sure
Anonymous Customer
Milano, Italy
2013-11-20
Graet service, great customer service and fast delivery !!!!!
Dave B
PA, United States
2013-11-19
Ordered sunglasses and USPS reported that they were delivered but that they must have been stolen from my mail box. I saw that the shipment was insured so, after filing a claim with USPS, I contacted Gentleman's Emporium and related my tale of woe. Adriana was more than helpful and shipped a new pair of wasteland shades via a different courier. No problems. Great product. Was told someone from USPS would contact me within 48 hours. That was 2 weeks ago. Still waiting.
Roberta
NH, United States
2013-11-19
Very satisfying experience. The person who took my order on the phone was pleasant and organized and efficient...and, got everything right!! WooHoo!! : )
Maggie
BC, Canada
2013-11-19
The coat that I ordered had no reviews so I was unaware that the fit was tight. I couldn't wear my dress underneath comfortably so I decided to exchange it for a bigger size. Unfortunately the larger sizes wear Sold Out and I needed the coat for an upcoming Cowboy Action social evening. Customer Service offered to let me know when more coats came in but I needed it A.S.A.P. As I am Canadian the shipping charges are high so when you have to return something it really hurts. They were good enough to let me know when my return reached them and when they credited my account. Great Customer Service.
Steve F
IA, United States
2013-11-19
I encountered zero problems!
Ellen
NE, United States
2013-11-19
Everything that I have purchased from here so far has outreached my expectations! The delivery of the product is very fast and everything has been packaged well and arrived in great condition. The quality of the items is much more than I actually expected and the prices are extremely reasonable for what you receive! I know some people that are going to love their gifts this Christmas! Thank you!
Jon S
HI, United States
2013-11-19
The customer service department is a pleasure to work with. Not a single problem returning/exchanging my selections. I would HIGHLY recommend them!!!
Maggy
QC, Canada
2013-11-19
great service, we had to make a return for exchange, this was quick and encountered no problem.. delivery was within 6 days so was the exchange
Frank S
NE, United States
2013-11-19
I like what I got & Its great
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2013-11-24

Julie
Bellevue, NE
Nov 23, 2013
Great
Great looking vest. My son went to a school dance and really liked this one. He received some great complements.
Service
SKU: service
Shaza
Cochrane, Al, CA
Nov 23, 2013
News boy hats
After trying to find in local stores the one my friend wanted , I turned to online ordering . I needed a fairly fast turnaround. All went smoothly and my friend's hubby in South Africa will enjoy his surprise when he returns home from working in an adjacent country. Thank you. Your staff were great, the emails timely and packaging safe. Expectations..hopes really, were exceeded. I would shop with you again and have referred others. Cheers Sharon

Nov 23, 2013
Excellent Howie-style Lab Coat
This was perfect for completing my Dr. Horrible costume! The color is very rich (i.e., the image isn't misleading), the stitching seems to be professional, and the fit (at least for me) was almost perfect. The only thing that you will be disappointed by is that there aren't more occasions to wear this.

Nov 22, 2013
Mom
I'm sure my son will love it. He called to say he saw the same shirt in brown on Willie on the Duck Dynasty show.
Service
SKU: service

Nov 22, 2013
Shipping problem
My daughter's parasol was damaged during shipping, a new one was sent immediately and was in perfect condition.

Nov 22, 2013
Lovely
Exactly what my daughter wanted, complements all of her steampunk outfits perfectly.
Will
Santa Cruz, Ca
Nov 22, 2013
Nice!
Beautiful vest! Well made in the USA, the look is better than I expected. Very posh.
Margi
Lockhart, Te
Nov 22, 2013
Wonderful fit
I checked the size chart and ordered accordingly. The blouse fits great! Comfortable and easy to move in. Adds authenticity to my costume. Thank you, Historical Emporium.
Will
Santa Crurz, Ca
Nov 22, 2013
Well made, stylish, plenty of positive comments
Ben
Toronto, On, CA
Nov 22, 2013
Excellent
A great piece of clothing. Sturdy and warm for the winter months. Keep a lint brush handy though as the material is something of a magnet when it comes to wayward hairs and lint. That minor aspect aside, a great and recommended purchase indeed.
James
CA
Nov 21, 2013
Patience
It took a little while to get used to but once you get the trick to holding it in, it is well worth the look; but eating is physically impossible while keeping it in.
Bruce
Buffalo, NY
Nov 21, 2013
Spirit Gum Adhesive
Spirit Gum adhesive is inexpensive and packaged well. Will order more as needed. Works well to secure Swingline rubber finger tips to fingers for severe use in manufacturing.
Tim H
io
Nov 21, 2013
lovely blazer
My order arrived quickly and I was greatly impressed by the quality of the jacket, stunning! I hope they soon become available in the same cut in more colors because this jacket in burgundy would be beautiful. Just putting a bug inn someone's ear...hint hint. ;-)
Raven
Nov 21, 2013
Wonderful
I was a bit skeptical when I first ordered the holster, I was surprised when it came that it was far better than I thought it would ever be. I did however thought the bottom of the holster would be sealed up, even though it has an open bottom it holds my replica pistol perfectly. I still give it five stars because its a wonderful product through and through goes perfect with the rest of my outfit for reenactments.
billintulsa
Tulsa, Ok
Nov 21, 2013
great item
I bought this for my wife and, being a typical guy, I did not know her size or how it would work. I used the sizing guide and it worked out well. The blouse is high quality. She loves it and directed me to buy from this shop more often. I guess I did good. Thanks for your help.
Bottaricase
New York, Ne
Nov 21, 2013
A Little Thinweight for Stage
Although nicely cut the sewing was not great (puckers) and the fabric is too thin for this type of suit.
BookGirl
Platteville, CO
Nov 21, 2013
Love it!
I generally prefer purchases over $50 to be practical rather than "just for fun." For example, clothing items must go with more than one outfit, and be usable in multiple situations. I had to purchase "period" clothing for a costume for work. Of course, I went for something simple and plain as my first choice--It was unavailable in my size. That, however was the blessing in disguise! After much pondering, I chose the Commissioner Frock Coat. I *love* it! It makes me feel feminine in a very powerful way. The best part is that its cut will allow me to wear it over modern dresses and i can use it for many other costumes besides my work costume.
Diane
Phoenix, AZ
Nov 21, 2013
Genevieve Skirt- Black
The skirt is great and true to size. Shipping was timely.
Voi
CA
Nov 21, 2013
Lovely camisole
This is a very nice camisole, which should work well with a number of outfits. Flattering fit, very comfortable!
Voi
CA
Nov 21, 2013
Very pretty!
A beautiful nice quality dress, lovely colour! The skirt is very full. Not a lot of room in the bodice, so it pays to pay attention to the size chart.

Cripple Creek, CO
Nov 21, 2013
customer
I purchased this coat for my husband as a birthday gift. He loves the coat and it fits perfectly. We have purchased other items from Historical Emporium and have never been disappointed. I was pleasantly surprised when the coat arrived sooner than estimated.
JSM
Reno , Ne
Nov 21, 2013
Better than expectations
This is a High quality product! I am happy with my purchase. I will continue to shop here over over!
Darin
Newcastle, NS, AU
Nov 20, 2013
Superb
Couldn't be more impressed by the quality of this product. I'm chuffed :)
Service
SKU: service
luv2dans
Oakland, CA
Nov 20, 2013
Steam punk attire
I was very impressed with the "customer service" I received each time I called about an item. I needed a "steam punk" costume for the dance formation team (9 couples) I am a member of and our choreographer/director recommended the Emporium. I showed the director a picture of a skirt and blouse that I liked and he approved of them. I only had to do alterations on the blouse, since it was too long in front. After the first dress rehearsal, the lower two buttons on the blouse kept coming through the button holes, so I used Velcro to make sure the buttons on the blouse wouldn't come through. Everyone loved my outfit! As a seamtress, who now only does alterations, I was very pleased with the fabrics, designs, and workmanship.
Mack
Austin, TX
Nov 20, 2013
Good quality and workmanship
Outstanding product and a good fit. Only concern I have is that the width does not complement my facial shape. I may have missed seeing a reference to cap diameter in the online description of the cap; such a description would be most helpful to purchasers, as the picture of the model wearing the cap makes it sort of hard to estimate how it will look. An Irish motoring cap probably would have been my better selection, but no complaints about quality of material and workmanship of this cap.
Kelan Putbrese
Miami Beach, FL
Nov 20, 2013
Looks Sharp for the alchemist/inventor look I was striving for
I was exhibiting in a Maker Faire this past Saturday with my new work. I'm creating pieces out of copper pipes and other metal things, wood bowls, and plasma disks. I made these with Steampunk in mind so this shirt was perfect for the occasion (friends and organizers told me it was a must for me to be dressed up). So with this and the fingerless gloves just ordered, I was decked out perfect. I do have to mention about the "fitting" though. I almost ordered an XL because I have a full neck (size 17 1/2 is usually needed lest I asphyxiate), but a size L or M for the rest -depending on the cut. I decided to order the L instead (16 1/2 neck) so the chest/belly/sleeves would not be overly large. I figured to leave the next button unbuttoned. The shirt fit perfectly with plenty of extra room at the neck! I was surprised. The sleeves may have been a little long (too me), but not so much as to be really noticeable. Anyway, the overall cut seems quite different than the standard measurements/sizing posted. Maybe this could be noted in some manner? People loved the outfit - and were really excited about my work (had to fit in some self-promotion here. B) The crew at the Emporium are very nice too.
Sundance
Nov 20, 2013
Nice Vest
Ouality material and workmanship. Exactlly what was depicted in the site. Fit per size was good

Nov 20, 2013
Bring in the elephants!!
Most distinctive item of my outfit. Quality superb, works even with my big head
Spencer Vest
SKU: 002031

Nov 20, 2013
Sharp
Classy, keeps the ascot in place, looks sharp, finishes the look

Nov 20, 2013
Good prop
This not only props you up but is the best prop for your debonaire millionaire look.

Nov 20, 2013
Victorian style
Looks retro, classy, upper-crust. Perfect with the vest. Good quality

Nov 20, 2013
Burlesque
Going to an old-style burlesque event and you know no one looks at the men? This jacket is the perfect thing to wear with a vest and Victorian ascot to complete the look. You still won't compete with the women in bustiers and garters but at least you will be theme-appropriate. High quality, looks great, price very nice.

Nov 20, 2013
Adhesive tape needs improvement
Looks good but the adhesive supplied did not last the night. Next time I will try 2-sided body tape like the kind women use to keep the dress in place over cleavage

Nov 20, 2013
Very Nice-looking
The waistcoat makes one appear to be rich, which is good. The fit is generally good, with plenty of room in the shoulders. The only problem is that the pockets are very shallow.

Nov 20, 2013
A Great Buy
The coat is soft and warm, and the buttons are sewn on very well. The fabric plaid pattern is lined up well from panel to panel and overall the whole thing looks dandy.
sue
hamlyn terrace, ns, AU
Nov 20, 2013
marisol prairie skirt copper
Really happy with the skirt Being a large sized person I was really worried about it fitting around the waist. IT DOES AND Im considering buying another. Colour is fab. Great quality thanks
Donna
Nov 19, 2013
Excellent
The blouse came quickly and was exactly as presented on the website. Fits great and goes perfectly with the costume I had made for the production.
Sandy
Magalia, CA
Nov 19, 2013
Safari Bush Jacket-Rust
Hubby saw one last yr in a store in Redding; didn't buy it; so saw this; ordered it, received it; loves it!
Dave Buzard
Pittsburgh, Pe
Nov 19, 2013
Wasteland Shades
I am now fully equipped to face down both road warriors and zombies when the time comes now that I have these killer shades. Bring on the badness!
Frisky Gringo
Indianapolis, IN
Nov 19, 2013
Simply Amazing
I ordered this after reading all of the positive reviews, but still somehow expecting a problem: wrong size, customer service, shipping time, etc. -- But I cannot explain how impressed I was with everything. The quality was amazing, shipping was fast, and the sizing was perfect. I didn't need to experience the customer service past the initial purchase because it was great. I bought it for a friend of mine as a birthday gift, and I had to watch everyone swoon over his excellent vest that I picked out and purchased. I am making all of personal purchases from Historical Emporium from now on as well as gifts. I could not be happier with my experience.

Nov 19, 2013
Foreign Legion Hat
I ordered these for a friend who is going to use them to tell his boss that he's decided to retire...and run away and join the Foreign Legion. I had the hats shipped to him and he was absolutely delighted!! They were JUST what he wanted! Thanks so much. : )
Donald Ambrose
Plattsburgh, NY
Nov 19, 2013
Cross Tie
Excellent product. Enjoyed your web site and service.
Ken
Citrus Heights, Ca
Nov 19, 2013
Great Shirt
Love the shirt and the hassle free shopping!
Ken
Citrus Heights, Ca
Nov 19, 2013
Very Pleased
Great pricing, great product, fast shipping and a great transaction.
Bob
Islip Terrace, Ne
Nov 19, 2013
Love It.... Almost
Received the vest and was very happy with the quality of the material and style of the vest. One problem, it is too short; does not come in a "tall" size. Too bad really like the vest!
Texas Star Felines
Calvert, TX
Nov 19, 2013
Victorian Mens Dress Shirt - High Stand Collar - Black
I love it and thanks so much for bring me this product.
Steve
Ferndale, MI
Nov 19, 2013
50:50 Results
Ordered 2 of these - Size M for my smaller bigger brother and an XL for me - the bigger little brother. When I received them I tried mine on right away and found the XL to fit perfectly in the legs, arms, and across the chest. The problem was in the fit between crotch and neck - way too small - gives me a wedgie! Should've got an XLT. Off to charity it goes! My smaller bigger brother said his fit just fine except maybe a bit long in the legs and sleeves but otherwise it's great.
Maggie
Br, CA
Nov 19, 2013
Everything I had hoped for
I am absolutely thrilled with this purse. It's even better than the pictures. Extremely elegant and I'm proud to carry it.
jules
Battle, Ea, UK
Nov 19, 2013
Railhead pants
Ordered one size larger according to the advice. Good fit after washing and shrinking. Probably could have done with the true size. Very nice quality material and excellent vintage style. Just the job.
Maggie
Br, CA
Nov 19, 2013
Too tight
This coat is an amazing value and so elegant but you must go up a size for this coat to fit over a dress.
Steve Falck
Des Moines, IA
Nov 19, 2013
Marshall Wool Vest - Grey
Quality item, I would be delighted to recommend your merchandise to others!
Tony
Florence, SC
Nov 19, 2013
YeeHaw!
All in all, a very nicely made gun belt and holster. The gun belt is actually tighter at the additional 4 inches they tell you to add. Add 6 inches and I believe you will like the results a bit better. Of course, if I lost 10 pounds...but I wear a 34in. waist and got the 38er...but it is also brand new and not broken in. It is a beautiful and quite functional and secure system for my .45 colt
Rob
Washington, DC
Nov 19, 2013
Lovely Topper but Sizing a Bit Off
In my experience, sizing is a bit off on this otherwise very finely made hat. The issue seems to lie not with the actual dimensions of the hat, which are correct, but that the shape of the band is nearly circular rather than oval. This makes the fit a bit too snug in the front and back, with extra space on the sides. I don't know if this will self-correct with use -- perhaps the hat will reshape a bit upon being worn?
Ellen
Yutan, NE
Nov 19, 2013
Nice Detail
I have purchased this for my father for Christmas. It came packaged very well and in good condition. The detail is amazing!
Maggy
Longueuil, qu, CA
Nov 19, 2013
service
great service and fast great value
Ellen
Yutan, NE
Nov 19, 2013
Very Nice
I have purchased this as a Christmas present this year. It came unharmed in very good packaging. It is very beautiful!
Paul
Toronto , On, CA
Nov 19, 2013
Men's 1890's swimsuit
I loved the product and pranked my swim coach good with it. However, don't try and swim in it, it's a real task to swim in though the chlorine did not harm the product at all. I got a little bit of colour-bleeding in the wash so don't wash it with whites. Product was fine after washing.
Ellen
Yutan, NE
Nov 19, 2013
Beautiful
this is going to be a Christmas present this year. It came packaged very nicely and was in very good condition. I have to say, it is as beautiful (if not more so) than the picture on your website! Thank you!
Lyndalou
Glendora, CA
Nov 19, 2013
Black Slouch Hat
The hat was perfect, and everything I hoped.
Diane Brischke
Eastpointe, Mi
Nov 19, 2013
Touring hat
A gorgeous selection to my outfit. Such intricate detail well worth the price.
Cakes
Nov 19, 2013
OMG amazing
I LOVE this fascinator! I had coveted it for a while and the a friend bought it for me as a gift. It exceeded my expectations! So cute.
Jessi
near Fredericksburg, VA
Nov 19, 2013
nice but with some issues
I love the leather and buckle look of these! Unfortunately they were too big - one size does not fit all, and they are not really adjustable beyond the few buckle holes - I'm going to take about 2" off the elastic part in the back to make them work and possibly shorten the leather ends by an inch or two just to avoid lots of extra "tongue" Also one side had more holes than the other, so if you're not careful, you can adjust them lopsided. (my guy wears a Medium size in everything, so he's not exceptionally tiny or thin) Still, it's worth the few adjustments for the classier look of the leather!
Service
SKU: service
Guy
Fort Collins
Nov 19, 2013
Very Satisfied
I have made several purchases and received quality merchandise with on-time delivery. excellent service.
Service
SKU: service
Keith
Anaheim, CA
Nov 18, 2013
Always Helpful
I ordered something in the wrong size and they helped me switch it without any issues. They also let me return something that my wife laughed at me about
Keith
Anaheim, CA
Nov 18, 2013
Good light colored vest
This goes well with a dark shirt too. Makes a more interesting vest.
Saffron
Nov 18, 2013
best birthday ever
My boyfriend wears his pith helmet wherever he goes now! Thank you so much in helping to make his birthday special!!
garry mohr
monrovia, ca
Nov 18, 2013
two piece cutaway suit
Suit was better than I expected! Very pleased....fast delivery! 2 Thumbs-up on this suit!

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