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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2016-01-10

Jeff
ID, United States
2016-01-09
Great service with fast delivery.
Jim D
2016-01-08
Great product .Great fit
Frank J
IL, United States
2016-01-08
fantasic customer service. Needed quick delivery for christmas present & it was shipped the same day.
SharonC
KY, United States
2016-01-07
Customer service provided very helpful information regarding the items I was interested in. They actually even referred me to another vendor when westernemporium did not have the exact product I needed.
mm
2016-01-07
The entire experience with my transaction was 5 star. Product was as described and best of all, the gift of a snow white cashmere scarf was greatly appreciated by the recipient.
daniel
WA, United States
2016-01-07
service and products that i ordered were delivered quickly, and on time. products were of better quality than i expected, and i will certainly order again, in the future !!
Callum
TX, United States
2016-01-07
Great item great price came very quickly.
Anonymous Customer
2016-01-07
It's great
Gregory
AB, Canada
2016-01-07
Ascots can be a little difficult to find and I was ecstatic when I discovered the selection at Gentleman's Emporium. The price was excellent, but the quality is difficult to determine when shopping online and this was the one concern that I had. The individual that I dealt with was excellent and my order arrived within the time frame quoted to me. When the ascots arrived, I was completely satisfied with my shopping experience and the quality of my purchases were superb! Thank you! I also purchased two monocles as joke gifts and they too were exactly as advertised and great fun!
Cynthia
NY, United States
2016-01-07
Excellent customer service. Quality of item purchased is outstanding.
MARC B
OH, United States
2016-01-07
The cape coat is really big. It would be one size fits all, but I do love it.
Randy J
ON, Canada
2016-01-07
I was pleasantly surprised with how quickly I received my purchase. I really like my vest and I've received many complements. The folks at customer service are very nice and very efficient. Happy New Year !
Denise S
2016-01-07
The boots are of very good quality and fit perfectly . Thank You Denise Stumpo
Ron
GA, United States
2016-01-07
Very nice Company to deal with I ordered my holster to large so I called and purchased a new one the correct size received that one 2 days later and received a credit for the one I returned in a matter of days and this all took place 5 days before Christmas. This is an outstanding Company I would give them 10 Stars if I could the Young lady I spoke with on the phone handled everything perfectly. Thank you so much
Artie
NC, United States
2016-01-07
My wife ordered a western gun belt for me. Unfortunately, it was the wrong size and model for my pistol. I returned the belt and holster and received a speedy refund. If I ever decide to buy a western belt or holster, I would look here first. They handle quality products and are customer friendly.
Carrie O
MN, United States
2016-01-07
great service - quality products. I have made several purchases from your website and have been extremely happy with all products.
Anonymous Customer
MI, United States
2016-01-07
Positive
japii
PA, United States
2016-01-07
As usual, positively fabulous experience! As a vintage enthusiast, HE is my go-to for accessories and no matter the need my purchase ALWAYS works out and I have yet to be disappointed!
Pamela
2016-01-07
My only problem was that this item was not available in my size for over a month. Once i received it, I was delighted with it.
Jonathan W. R
2016-01-07
The only issue I have with Gentlemen's Emporium is not enough variety of exotic, modern, or custom ascots. It would be perfect if yall did custom made ones. Other than that, I was sold from my first buy. I think what's most appeal is the originality. KEEP UP THE GOOD WORK! I would definitely like to see you all grow!
Glen
CA, United States
2016-01-06
I am constantly amazed with the efficient and speedy delivery. Well done!
Tracey
CA, United States
2016-01-06
The watch is gorgeous and very reasonably priced. My husband decided that the brown hat was a little too close to black he had the staff was very accommodating about letting us swap it for a grey one.
SuicidalLabRat
CA, United States
2016-01-06
I placed orders by both phone and via their web store, both worked well and their customer service was fast to answer and courteous/helpful. There was a small snafu with shipping, but being that I lived an ~hour from their warehouse, I was able to pick items up and replace items that didnt fit correctly, further, I added to my original order. I received two separate shipments and made two trips to return and pick up in person; the staff was more than courteous, they were genuinely friendly and helpful.
Staggerlee
NJ, United States
2016-01-06
Excellent products. Some more costume-oriented than for those of us truly interested in classic fashions. For example, where are peak labeled frock coats since this was a formal garment prior to ascendancy of morning coat? No doubt that alternative versions co-existed.
LAS
AZ, United States
2016-01-06
Very well made excellent product
Stacy
AZ, United States
2016-01-06
I called the store worried about whether or not I was going to receive everything on time. I forget the guys name, but he could have tried to get me to pay more by saying I should pay for the more expensive shipping.. but he reassured me that just standard shipping would be okay. I really appreciated his help. Everything arrived on time. Everything looked exactly like the pictures online. knickers run a little smaller then the actual size, but they still fit okay... so I didn't send anything back. But next time ... I'd probably buy 1 size bigger. Prices are okay for the quality. I'm very satisfied with my purchase!!
Six s
NC, United States
2016-01-06
I looked a lot of places for a six shooter holster and the one I ordered from western Emporium was actually better than expected. It fit perfectly for the gun I have and is excellent quality!
Anonymous Customer
2016-01-06
Great customer service.
JT
IN, United States
2016-01-06
Very satisfactory. Great product.
Jim M
NV, United States
2016-01-06
You had the product/s that I was looking for---my order was processed quickly and I received all items in a short time.
paul c
2016-01-04
This is my second purchase from the emporium. I was very happy with my purchases and service on that first occasion and equally pleased with them both on his second time.
Anonymous Customer
2016-01-04
I purchased these items for my husband for Christmas. He was extremely happy with each item.
Brenda P
AL, United States
2016-01-04
The derby I purchased was good quality and the service was great. I will purchase from you again in the future.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2016-01-10

James
San Francisco, Ca
Jan 9, 2016
Goodnight Mr. Scrooge...
Looking like Mr. Scrooge, but sleeping like royalty. This is a most comfortable sleeping attire I have had. Who says that the 'olden days' weren't good. Bring them back.

HK
Jan 9, 2016
Very good purchasing experience
My home was not within this Shop's int'l shipping location, but the hospitable staff of the Customers Service had kindly instructed me to direct the shipping address to my friend's home in Canada. Eventually the item had been brought to me safe and sound by my Canadian friend. The item itself is terrific in quality and I really hope I could do more shopping with this great Store in the future, if only they could consider expanding their int'l shipping list to include mine... A big thanks !
Jim
Hollister , Mi
Jan 9, 2016
Very satisfied
I returned the 1st cartridge belt due to a flaw ( cut ) I contacted Matt, he took care of it, to 100% satisfaction.
J Stewart
Sparks, NV
Jan 8, 2016
Issue with Size Chart
While I really like the holster and gun belt, I have an issue with the sizing chart. I measured my hips as instructed and according to the sizing chart, I needed to purchase a 54" belt. When it arrived, the belt was way too large. I am needing to alter it so it will fit my hips. Fortunately, I am capable to make the alterations that are needed.

Jan 8, 2016
Commander Vest - Crimson
Rebecca
Danbury, CT
Jan 8, 2016
High Quality Skirt
I love the fishtail skirt! It's perfect for winter weather, with its heavy material and lining. With all its frills and laces, it's extremely comfortable and fits like a glove. It looks fitting and flattering, but doesn't feel constrictive. My only surprise when I pulled it out of the package was its length. I measured at a Medium, but it goes all the way up past my ribs and still has to be folded over so I don't step on it. I am 5'4". Even with the folding over, though, I wore this skirt all night and even danced, and it felt comfortable the entire time. It's versatile enough to wear to work with a "regular" top and boots. It's very fun and pretty, with surprisingly high quality material.
Don B
North Haven, Ct
Jan 8, 2016
Love it
I wear it for all occasions. Perfect fit and top quality
Don B
North Haven, Ct
Jan 8, 2016
Love it
The fit is spot on. Great quality. I'll be buying more from them
Lynn
Central Point, Or
Jan 8, 2016
Flapper Shoe
I own 2 pairs of these comfortable shoes ... the white ones and now the black ones. Even though I bought them for a Downton Abbey event, I have worn them to church. They fit very well and are designed perfectly for the time Era of the 1920's. I am totally 'jazzed' to wear these in place of a button or lace up boot.
Wolves144
Nokomis, Fl
Jan 8, 2016
Sizing way off
I know you didn't make this jacket, I usually wear a 16/18 in us sizing. I went by your sizing and ordered the bust size of 42-47... I am no where near 47.... It was 2 sizes too small.. So now I am out original shipping, and nearly $20.00 to send it back.. All for naught.....you need to re figure the sizing.. I was just totally disappointed in the fit...although the jacket is beautiful....but made for a size 12 in the size 3X and 18 that you have listed... More like a 38-40 inch chest...
Austin G
Lodi, Ca
Jan 7, 2016
A must have cap
If you admire old fashion workwear.. This hat is for you. It fits great! And it makes a great gift. Though a male model is wearing it .. Theses hats look very nice on girls too! Not just a males hat in my opinion. I would recommend this to a friend big time.
Sister
East haven, Ct
Jan 7, 2016
Opera scarf
It was a Christmas gift for my son. He just loved it, and so did I. I would buy again from your store.
SharonC
Louisville, KY
Jan 7, 2016
Lovely blouse
A lovely Western Victorian blouse. Quality.
mike
springfield, Mi
Jan 7, 2016
vintage bathing suit
Wish it had been made out of a better material.
Santa Jay
Salt Lake, Ut
Jan 7, 2016
Santa likes his pants!
Professional Santa needs work and less formal clothes. These period trousers are perfect for Santa to wear with special needs kids and adults that are intimidated by the full formal Santa look. C9lor is a dark purple-ish crimonson, which is a nice change, but woild like a good scarlet in Santa size. They also are tough enough to take the wear and tear of people sitting on your lap. Wash up nice, kind of yack tolerant. Will buy again.
Smoke
El Dorado, Ca
Jan 7, 2016
Oh, my... It' beautiful!
Thar's exactly what she said... "Oh, my... It's beautiful!" Fit was perfect, nice quality, and made me the hero for Christmas. She wears it everywhere. Looks good with jeans or slacks, looks unbelievable with a blouse and skirt. She's the most beautiful thing in the room - and the jacket just improves that! Would recommend this to any fella that wants to score points with their lady... Incredible...
Callum
Richmond, Te
Jan 7, 2016
Cool Hat
Way better than I could have hoped for , great place to find unique items to put together a outfit all your own , fast shipper , great prices what more could you ask for oh yeah also great selection on top of that, thank you Callum .
George
Youngstown, Oh
Jan 7, 2016
Not surprised!
This is the fourth shirt I've purchased. The quality is outstanding! A beautiful, unique, classy shirt. Nice job as always!
Argon098
Post Falls, Id
Jan 7, 2016
My thoughts
I will keep this brief because what I have to say is simple, absolutely fantastic. I've had really no issues with the product and I love the great quality they are made from. It shows. Love them and I will be buying from you guys again :)
Lucky
Vancouver, BC, CA
Jan 7, 2016
MOntgomerynavy vest
first day i wore it a button came off. it did not unthread, the button loop was not produced closed. the button was defective. no big... but you insisted on a review didn't you. incidentially the vests were a big hit at the parties and newyears etc.
japii
Philadelphia, PA
Jan 7, 2016
PERFECT
For New Year's Eve (2015) I was struggling with deciding between a vintage brocaded formal jacket (which I love but it is too often my formal go-to for an item made in the 1920's) and a more classic (vintage 1940) Ralph Lauren shawl collar tuxedo...so it was a Classic Hollywood themed event and I was leaning toward the RL but the brocaded thing was still wanted...so I decided to seek out a brocaded waistcoat, that being too hard to find on such short notice, the HE garment proved perfect!! Looking forward to wearing it again!
Penny
Larkspur, CO
Jan 7, 2016
Finchley shirt
This was my first time ordering from this company. I will certainly order from you again. Your web site was friendly, your service was excellent. My husband has been looking for these shirts for a long time. We were not disappointed. It came earlier than I had expected and was wrapped very well. It was so good to order from such a good company and a customer friendly company. Thank you !

Jan 7, 2016
Great coat!
Exactly what I was hoping for. Beautiful fabric, a lovely cut, very stylish. And pretty warm, too. An excellent coat, especially for the price. I was a little worried about the fit, but the measurements seem accurate. I normally wear a 2X, had to go all the way up to 5X for this, but it's a great fit.
Dana
Jan 6, 2016
Nice
Very nice hat, and fits very well. However, the brim is somewhat uneven -- one side is visibly curled up more than the other side, and I'll be looking into ways to reshape it. Still worth the buy and I would recommend it even aside from flaws.

Jan 6, 2016
Great Shirt!
The shirt is well made and was represented accurately online.
R.E. Hafner
Colorado Springs, Co
Jan 6, 2016
Trousers
These style trousers are great. Fits and feels better than modern clothing.
R.E. Hafner
Colorado Springo, Co
Jan 6, 2016
Holster
Perfect at a reasonable price.
R.E. Hafner
Colorado Springs
Jan 6, 2016
Cartridge Belt
Perfect for my cold weather rig .
R.E. Hafner
Colorado Springs
Jan 6, 2016
Holster
Fits the requirement I needed at a good price.
Cindy
Jan 6, 2016
Beautiful!
Got this as a present for a fellow caroler! It is a knock out! So lush and striking!
Stacy
Scottsdale, AZ
Jan 6, 2016
Newsboy Cap
Love it!! Fits perfect.... great quality!! Excellent buy!!
Stacy
Scottsdale, AZ
Jan 6, 2016
Sinclair White Shirt
Great quality... size runs larger than a person's normal size. I was over all satisfied with shirt... sort of pricey for a white shirt. But it looked exactly how I expected. I don't mind paying a little more... as long as what you showed online measures up ...in real life. So I would recommend this purchase.
Stacy
Scottsdale, AZ
Jan 6, 2016
Antique Pocket Watch
Love it!! No complaints!!
Stacy
Scottsdale, AZ
Jan 6, 2016
Knickers
I'd suggest buying 1 size bigger then your actual size. Look great!! Great quality... just run on the smaller size.
Karen
Front Royal, Vi
Jan 6, 2016
Fabulous Quality
Ordered for my son for Christmas, was pleasantly surprised at the quality of fabric. The fit was true to size, and my son was very happy.
Staggerlee
Ewing, NJ
Jan 6, 2016
Room to improve
Kid leather may be a bit too thin for absolutely top rating.
Six shooter
Charlotte, NC
Jan 6, 2016
Wild West
Love this holster and it is even better quality than I expected!!
staggerlee
Ewing, NJ
Jan 6, 2016
Makes statement!
Love it! Not sure one size does fit all. I am a short individual. If I were much shorter, the coat would be dragging on the ground. Naturally, it could be hemmed. I like it ankle-length! Definitely a head turner!
Christopher
thousand oaks, CA
Jan 6, 2016
Great braces
I've been ogling these for about a year so when an excuse (in the form of a 20s party) came up, I had to take it. I received more compliments on these, than any other part of my outfit. Good quality, great looks. Equally fitting in an industrial club and at the office. My only (minor) complaint is purely aesthetic. That being that the tabs that attach to the pants are longer than I prefer. I like my braces to start at the top of my pants, where with these, there is about an inch of tab showing before the braid starts. Again just personal preference. Other than that, great buy and has quickly become a regular part of my wardrobe
Tamorino
New River, Ar
Jan 6, 2016
Absolutely perfect
I have been looking for a vest of this style for quite some time. This vest is perfect. It is just as seen online and of high quality. It also arrived wrinkle free and on a hanger. Well worth the price. Highly recommend.
Dave
Calgary, Al, CA
Jan 6, 2016
shirts
Great shirts! Fit well, quickly delivered. I will get some more!

Jan 6, 2016
Top Hat
Very nice hat.... runs small.
Mr. Bonnabel
Los Angeles, CA
Jan 6, 2016
Union Suit - All-Cotton
Not completely enthralled. The button holes easily stretch and they don't remain closed. Flaps flop open and I don't feel comfortable. I had long johns before that did not have this problem.
Gene Benash
Spring, Te
Jan 4, 2016
Western Gun Belt and Holster
Thanks! the Western Gun Belt and Holster arrived today in the afternoon post. Fits well and looks great.

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