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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2017-12-31

Michael
FL, United States
2017-12-30
Excellent service and top quality merchandise. I'm very pleased with all items I've purchased through historical emporium. I look forward to future business.
Tommy
KY, United States
2017-12-30
Very quick delivery, everything I ordered fit perfectly,I had a question about the size so I called customer service and she told me how to measure and stayed on the phone with me while in did best shopping experience I ever had thanks.
Gary
OH, United States
2017-12-30
I have been buying from you for years and have been happy with the quality of each product. In mist cases they are better than anything bought in todays stores.
Bud
TN, United States
2017-12-29
Product was as or better than reflected in ad. I would recommend their company to anyone. Delivery was sooner than previously estimated.
J
AZ, United States
2017-12-29
product was as stated, delivery was fast
lostsierra
CA, United States
2017-12-29
Wife loved the boots.
Edward Breeden S
CA, United States
2017-12-29
It Was Awesome I Am Happy Plan To Do More Shopping With Amazon An Historical Emporium
Randolph
NC, United States
2017-12-29
Excellent customer service! Thank you!
richard M
CO, United States
2017-12-29
see above
thanksbutilikemyprivacy
WA, United States
2017-12-29
I recently purchased several items for an event from Historical Emporium. The price I paid was fair and the shipping was on time with the items packaged nicely (each one was wrapped individually).
Capt. D
FL, United States
2017-12-29
I ordered two items, (pants and suspenders) for my upcoming wedding. The pant were a special orders it took a little longer for delivery, but still less time than quoted. Nice quality stuff, overall very happy with my purchase
Paul
2017-12-29
Customer service was great. I made an error with my address on my order. I sent them an e-mail on the weekend, and they fixed the address before the shipment went out, and confirmed they had corrected it with an e-mail to me.
Barbara
OH, United States
2017-12-29
Excellent, Excellent, Excellent
Anonymous Customer
2017-12-29
I happen to have an older vest like this and wanted another. Gave this company a try. I got a good well made product.very satisfied. Exactly what I was looking for.
Dan
CA, United States
2017-12-28
your clothing is awesome, great quality
Diablo F
CA, United States
2017-12-28
The Emporium meets my expectation every time.
brian
AR, United States
2017-12-28
Products were exactly as pictured. Sizing chart was very accurate. Shipping time was faster than expected. looking forward to doing business with you again!
JC
KS, United States
2017-12-28
Never had a problem with numerous orders. Unbelievable turn around time on exchange issues. Even when I ordered the wrong size.
Robert
IL, United States
2017-12-28
The size ran smaller than what I sent. I need a 44, and the tag in the coat was a 44, but it was really a 42. When I took my measurement I was wearing a vest, so I should have had plenty of room. I have returned it, and requested an exchange, waiting to hear back about what the next step is. The coat was well made and historically accurate.
Anonymous Customer
2017-12-28
I had to exchange the vest but the San Jose staff was very helpful and pleasant. A good experience.
Carl
AL, United States
2017-12-28
The product came earlier than was estimated. It was well packed and works fine. It is a good looking watch and is a joy to have and use. The skeleton dial makes it a bit hard to see the hour hand in some positions. It may be a matter of acclimation.
Debra
TX, United States
2017-12-28
Historical Emporium is a true Five Star company! The web site is very user friendly! The items purchased were shipped out in a timely manner and arrived as promised. The quality of the items were way above what I was expecting. The prices were amazing! I will be a return shopper and refer friends and family to this web site in the future! Thank you Historical Emporium!
Richard
OR, United States
2017-12-28
It is what I ordered , is good quality and looks good thank you.
new s
AR, United States
2017-12-28
I bought the holster for my husband, and he's never been so excited about a Christmas present. Just what he wanted.
Nancy
Auckland
2017-12-28
I bought the boots for my son - who LOVES them. I couldn't get over the speed of delivery - 4 days from USA to NZ - very impressed.
Steve
VA, United States
2017-12-28
Very quick shipping. I inquired about what shirt I should purchase with a specific vest and received a prompt reply. Thanks.
Rich K
2017-12-28
Ordered the wrong size and had to call customer service. They responded quickly and gave me the best route to go with getting the proper size back to me fast!!
Jeff
IN, United States
2017-12-28
holster complimented my gun thank you
Keith
TX, United States
2017-12-28
I would like for my Ruger Black Hawk 357 with 6.5 inch barrel to have fit a little better. The advertisement showed this pistol would fit. The holster is a little smaller than I would have liked. Overall I like the holster.
JonathanC
IL, United States
2017-12-28
The small item I received was exactly what I wanted to finish my Sack coat wearing Dandy from the "Gilded Age" look.
S. Barker
IL, United States
2017-12-28
Product delivered was just as described and even better in person. Customer service, Noel, was outstanding. Can't go wrong with products or customer service.
Buckeye A
CO, United States
2017-12-28
The Shaw I purchased for my wife to wear at banquets she attends with at cowboy Action Shooting event looks as great as it's picture. It was a Christmas present to her and she really like it.
Anonymous Customer
OH, United States
2017-12-28
I have no complaints about Historical Emporium. The service was very good and the product I ordered for my grandson was very nice quality. He loved it!
Keith S
CA, United States
2017-12-28
I love the quality of the vest I ordered. I had excellent customer service all the way around. The shipment arrived two days earlier than the target date, therefore I was able to wear it to two holiday parties instead of only one. You guys are awesome. The best service I have ever had online or in a brick and mortar store. Keep up the good work.
Joe
GA, United States
2017-12-28
Everything was better than I expected . Good product for the money . When I upgrade I will be back .
Mark S
GA, United States
2017-12-28
Thanks for a seamless and pleasant shopping experience. Mark S.
Luke jackson
RI, United States
2017-12-28
Very fast delivery
Jeb
IN, United States
2017-12-28
Arrived later than expected, had to have it forwarded to our holiday venue. Probably not your fault.
Jan
NV, United States
2017-12-28
Your customer service is amazing. When he said he would take care of it - he did! Thank you sooo much. Not many companies keep their word and tell you the truth.
David
NY, United States
2017-12-28
Very satisfied with the sites. Easy to find what you need.
You Just Can't go Wrong with Q
CA, United States
2017-12-28
Just great! Quality period produces. Not cheaply produced. They looked nice and wore nice. Easily exchanged for wrong sizes very quickly!
Pentimento
2017-12-27
My order for a purple vest came and the vest was beautiful but too small. I contacted customer service and was told to return the vest. In order to have another vest for the holidays I ordered a larger one while on the phone with the agent (I don't remember her name). I related to her I used the sizing chart to order the XL size because my waist is 45 and according to your chart the XL should have fit me but it didn't. The agent told me she would recommend that Historical Emporium (HE) take a look at your sizing chart for the discrepancy. She also told me my return shipping costs would be reimbursed along with the purchase price. The shipping to HE was $12 and change but was not reimbursed. If I had ordered the wrong size not using your sizing chart I would not expect a shipping reimbursement but I followed your sizing information and the vest was too small. Therefore I feel I deserve the reimbursed shipping charge for the return of the wrong size vest.
PGM
CA, United States
2017-12-27
You guys have the coolest well-made clothing and the best customer service! Thank you for being here!
Blu
TX, United States
2017-12-27
Good quality stuff, good price!
Tiffany
NY, United States
2017-12-27
I have bought other items from Historical Emporium for my son, & was very pleased with the clothing that I had bought for him. I have since purchased a antiqued copper-toned pocket watch with a chain, & had absolutely no issues with timing, etc. Came in perfect time for Christmas, & the watch was absolutely beautiful, and well made!
Linda
CA, United States
2017-12-27
Great place to shop and great product.
Howard
Vic, Australia
2017-12-26
Wonderful....I had to exchange the coat for a smaller size and it was changed straight away, excellent customer service... top quality product...Thank you again...........Howard
Bev
NY, United States
2017-12-26
I am very happy with my experience. I only contacted customer service because I was worried the fires would delay shipping as I hadn't seen a shipping email. I was reassured and given my tracking code. My package arrived in plenty of time and the shirt is just what I wanted.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2017-12-31

Stephanie
Snohomish, WA
Dec 30, 2017
Absolutely love it!
Got it to wear to some Steam Punk shows, but didn't want to be too over the top. It fits perfectly and I've been wearing it all the time. Getting tons of compliments! Sassy but not trashy.
Kate Gilbert
Winter Haven, FL
Dec 30, 2017
Western Gun Belt and Holster - LH Draw
I love it! The service was very prompt. The included instructions made very short work of customizing the belt for my particular shootin' iron. The leather finish is beautiful and it's a very ruggedly put together item. I am very, very pleased with it. Thank you all so much!
Dr. Snake
Dec 30, 2017
Elegant
The pictures do not do this vest justice. The pattern looks like swirling ink in a midnight sky.
Tom
Klamath Falls, OR
Dec 29, 2017
BANDOLIER
Quality of the Bandolier is Very Good (VG). The .45 Colt rounds fit securely in the loops (billets). Is comfortable wearing it over my heavy hunting shirts. Will be much more practical to use while hunting than a waist cartridge belt, and its associated problems.
sam sinel
pawtucket, ri
Dec 29, 2017
smoking cap
Loved it
Capt.Doug
Lecanto, Fl
Dec 29, 2017
very nice
These are really nice quality suspenders. Requires buttons on the pants (no clips on them) Very pleased with my purchase
Capt. Doug
Lecanto, Fl
Dec 29, 2017
nice pants
good quality pants, button fly, suspender buttons, and as per some of the reviews, I ordered one size bigger than I usually wear, and they fit great. Pant legs are long, but I am tall and have long legs, so I probably won't hem them up, shorter folks would need to.
Kevin
Buxton, Ma
Dec 29, 2017
Perfect coat to complete an outfit
I love this coat. It is cut differently than today's coats. The shoulders are wide with a little padding. It allows you to move. And unlike today's coats/jackets, the waist isn't huge. It is cut slim. The brushed cotton is heavy and just feels luxurious. I am thrilled with coat and will wear it frequently.
Paul
Suwanee, GA
Dec 29, 2017
Sharp Dressed Man!
My wife is jealous. She say's it looks great.
Barbara Booth
Hicksville, OH
Dec 29, 2017
Canvas vest
Excellent. Hubby loved it. So glad I found your site and I would buy from you again The Vest was well made and very very nice, Hubby & I were both very pleased with our purchase and would purchase from you again.
don smith
versailles, MO
Dec 29, 2017
felt derby
I could not be happier with my new derby and your terrific ordering crew/customer service. I hope your records show the name of the young lady that took my order. She's a class act. Her patience, professionalism and refreshing good humor were a standout. If she's truly an example of the type of men and women you look for, a tip of my derby to your company. Take care...may each of you have a great holiday season.
Bill Rice
FAIRVIEW, No
Dec 29, 2017
Slouch Hat
high quality , fits well , can't ask for more than that..
Renee
Vicksburg , MS
Dec 29, 2017
Frock Coat
A present for my husband, perfect fit. 5 star all the way
Renee
Vicksburg , MS
Dec 29, 2017
Frock Coat
A present for my husband, perfect fit. 5 star all the way
Mr. Barnes
Lakeland, Fl
Dec 29, 2017
A work shirt that works
I ordered two of these shirts to supplement my work wardrobe and I couldn't be more pleased. Very attractive shirts, very comfortable, worn with or without a vest. Heads up though, wash separately several times.
bear
Paris Ontario, on, CA
Dec 29, 2017
I got a cahill
I got a Cahill And am extremely excited, I have wanted one since the 70's iT'S a Dam fine hat ,I wood bet it's the original blocking used from 1880's well formed and didn't get crushed in transit , well done . I'm deciding , it may take time , a what do I want next list .
Jerrilyn Cameron
Hays, Ks
Dec 28, 2017
Rifle scabbard
Impeccable quality.
Carl
Ashford, Al
Dec 28, 2017
Silver pocket watch
The watch works perfectly. It is well packaged and was protected during shipping. It is a joy to carry and use. The skeleton dial can be a bit distracting and can make it difficult to discern the hour hand in some positions. It may just be a matter of acclimation. I was glad to find this available.
Debra
Waxahachie, TX
Dec 28, 2017
Black Deluxe John Bull Top Hat
Loved the black deluxe John Bull top hat! The quality was way more then I expected! I purchased the hat for my fiance' for Christmas and he loved it! Fit him very well!
Debra
Waxahachie, TX
Dec 28, 2017
Purple Velvet Vintage Smoking Jacket
Loved the purple velvet vintage smoking jacket! I purchased this jacket for my fiance' for Christmas and he loved it! The quality of the jacket was way above what I was expecting! Very well made!
John
Mt. Pleasant, MI
Dec 28, 2017
Christmas Present
I purchased this to replace one my wife lost at the Michigan Renaissance Festival several years ago. It's exactly what she's been looking for, and she is quite happy! And I get to look smart for finding it! Thanks! John
Debra
Waxahachie, TX
Dec 28, 2017
Purple Satin Hat Band
Loved the purple satin hat band! Looks very nice on the hat that I also purchased!
Reginald Hafner
Colorado Springs, CO
Dec 28, 2017
Vest
Classy.
Rhoppy
Seaside, Or
Dec 28, 2017
Vest
It is what I ordered, and is good quality.
Reginald Hafner
Colorado Springs, CO
Dec 28, 2017
Trousers
Excellent product.
Reginald Hafner
Colorado Springs, CO
Dec 28, 2017
Scarf
Love is sharp.
Heidi
Pahrump , Ne
Dec 28, 2017
Gorgeous shirt!
My husband was thrilled with this shirt as a Christmas gift. It shipped quickly. The shirt is more striking than the picture can show. I would definitely recommend this company and its products.
Steve
chesapeake, Vi
Dec 28, 2017
Quality
very nice quality pants. I only wish they came in different colors.
Marty Hrejsa
Burbank
Dec 28, 2017
Quality Holster
Good Stuff Good Quality

Dec 28, 2017
Pleased
The holster is what I expected and I am pleased with it.
JonathanC
Decatur, Il
Dec 28, 2017
Classy
I liked the gloves overall, they helped me finish my Sack Coat wearing gentleman of the "Gilded Age" look. The seams were a little weak but that's a minor problem, I know how to sew.
Joe
blue hill, Me
Dec 28, 2017
Western Holster
Holster fits my Ruger Vaquero Birdshead revolver with 5 1/2 " barrel perfectly. I had ordered the plan model , but am not disappointed by the tooled leather substitution.
Henry
Houston, Te
Dec 28, 2017
Wife Loved them
Got these for my wife,we do the Dickens on the Strand in Galveston every year and she saw these at one of the vendors and liked them so I gat her a set for Christmas and she loves them ; just might wear them with her gown at Madi Gras.
Buckeye Al
Kersey, Co
Dec 28, 2017
Lovely
It looks as great as it looks in the picture and can wait to see my wife wear it at a banquet for a Cowboy Action Event.
M Hyde
Pacific Grove, CA
Dec 28, 2017
Finally! A white blouse that doesn’t show your underwear!
I was so excited with this white blouse! The fabric is thick but really soft and comfortable. Most white blouses nowadays are so thin I need to keep my jacket on all the time. But this blouse is fashionable, comfortable, and I feel confident taking my jacket off. I am thrilled!
Kalo
Scott , Lo
Dec 28, 2017
Just what I wanted
I have a brown one by a different manufacturer and this was exactly what I expected. Very good casual /quality. Looks great and fast shipping. I'll be back!
Denny
Mount Vernon, OH
Dec 28, 2017
Solidly made and good looking
I was surprised at the very large selection of vests. It was easy to find one that I liked, several actually. The one I ordered arrived quickly and in fine condition. It is very well-made of substantial material. The tailoring is very good in every particular. This vest is considerably above the quality I've come to expect from other establishments.
James Hay
Santee, Ca
Dec 28, 2017
Oversized and not comfortable
I normally wear a size 11 shoe, but when I received my original order in this size, my foot was moving all over in a too large shoe. The size 10 replacement (raising the cost with the addition shipping and return charges) was fine for size but is very stiff and the sole is not near as comfortable as other shoes I have ordered from the emporium, which I can wear all day with no pain.
Jim Staley
Clay city, In
Dec 28, 2017
Double holster
The holster was made very well and the price made it a excellent buy,would recommend this product,shipping was also super fast!
Linda wackerman
Las Vegas , Ne
Dec 28, 2017
Red over the top hat
Awesome red top hat! The artist I bought it for Is on stage every night and simply loved it! Great quality and great Service!
Ace
Florence, SC
Dec 28, 2017
canvas work vest
A very nicely made article of clothing,no doubt. And also fits true to size. This is the 2nd I have purchased. A shame that all colors arent available in tall though. This tall seems to fit a lot better with jeans. I have the on in crimson also..and the color is wonderful, but its not available in tall. Wish it was. But at any rate..a great garment.
Jeb
Ft Wayne, In
Dec 28, 2017
Wildly Accepted
The new owner is quite pleased with this nicely made shirt
physick
West Cape May, Ne
Dec 28, 2017
tie
Works ok and looks nice
Ken K
Nokomis, Fl
Dec 28, 2017
Left-Handed Draw
December 2017 I purchased the plain chocolate brown leather holster for my Ruger New Vaquero "Cowboy" stainless steel 357 Magnum. I've been handling and shooting old West firearms, their clones and gear for over 50 years. The leather is of good quality, stitching and especially how the gun seats within the holster is all top-notch. The holster is excellent. Placing the price aside because honestly grading a specific article on the fact that it's inexpensive compared to most comparative items of its kind is irrelevant to the subject. I was actually purchasing the holster as a temporary. The fact is, this holster complements the beauty of the revolver and its rosewood grips as it should. I absolutely have no doubt, soon after this holster receives local exposure, Historical Emporium is going to see a pattern of new customers from my neck of the woods. Now for the belt, let's see.

Dec 28, 2017
Elegant
Feels stylish
David
Bronx, Ne
Dec 28, 2017
Great craftsmanship
love it!
Trish
Piedmont, SC
Dec 28, 2017
Union Suit
I purchased a union suit from the Emporium and am very satisfied with my purchase ! I have ordered twice from the Emporium and both times I have been totally satisfied ! Both for the quality of the items I purchased and their customer service ! I live in South Carolina so therefore both times I purchased was for a Christmas present for my significant other and both times I received each item in a very timely manner and both were received before Christmas so that I could give as Christmas presents ! I give this company and their products five stars ... I would give them 10 stars if I could ! I will be purchasing again
Rosemary London
Placentia, CA
Dec 27, 2017
All I expected and more!
I purchased this for a friend and he is thrilled with it! It is beautiful and well made... The flasks look like they'd carry a cigar or other fun items!
Paulaaa
New Orleans, LA
Dec 27, 2017
Elegant, striking scarf
i bought these cashmere scarves for 2 of my friends, to wear with their tuxedos to the ball...They were thrilled and so was I! Gorgeous, soft, silky...Thanks so much!!!
Bradford
Puyallup, WA
Dec 27, 2017
Good quality, but needs altering
The vest that I bought was a beautiful material, good craftsmanship, and looks just like it's picture. The ONLY problem is, when buying something off a website, you don't get to try it on to see how it fits. Because I am tall and slender, the vest was essentially a beautiful purple tube on me. I had to have it tailored to fit me properly. Don't get me wrong though... I will most likely being making future purchases from this site. They have a great selection!
Birdmom
Franklin, Oh
Dec 27, 2017
Great Match
I ordered the silk sleeve garters for my son for Christmas. It's a perfect match to his vest he ordered several months ago. His Steampunk outfit is coming together.
PGM
Pleasant Hill, CA
Dec 27, 2017
Canvas Work Vest
This is the second work vest I've purchased for my husband & he loves them!
Jed
Dallas, Te
Dec 27, 2017
Great Shirt and it Fits!
I looked far and wide for a shirt like this - a good one and one that actually fit me! I found it here and I love it! Great service, great price ... I'm sure I'll be back!

Dec 27, 2017
Good
This product came in a timely manner. I had originally ordered the black one and they allowed me to switch it to the brown one. This is not a NATOPS approved helmet. You are not allowed to wear this while on the flight deck of a carrier. I found that out the hard way.
Cattleman Hoss
New witchita, Ka
Dec 27, 2017
Excellent working holster.
Well made and comfortable. Is indeed heavy duty and Will stand up to some abuse. Even coloring and roll-tooling on belt and holster itself.
Ryan Lawson
Lawrenceburg, IN
Dec 27, 2017
Stagecoach Y-Back Suspenders-Brown Canvas
Great quality, fit, and design. Would buy again!
Sarah Calvert
Lawrenceburg, IN
Dec 27, 2017
1864 Poker Deck
Great reproduction of the original, although I didn't open the pack (christmas gift for someone in another state), the pack itself was very well made and designed.
Ryan Lawson
Lawrenceburg, IN
Dec 27, 2017
French Satin Suspenders
Fit great, great design, very well made! Definitely recommend!
Timothy S Hulen
PATTERSON, CA
Dec 27, 2017
Good company...
Great addition to my steampunk...
Elizabeth McCrocklin
Shreveport , Lo
Dec 26, 2017
Smoking Jacket
I bought this jacket for my husband as a gift. The fit was correct and the fabric and stitching seem to be of good quality. The rich color is exactly as it was in the picture. My husband is very happy with the jacket as am I. Regards E.P.M
Howard
AU
Dec 26, 2017
Duster coat quality
Quality product ,superb detail and finish.. almost as if I,d clicked my heels and gone back to a Kansas Tailors in the 1800s
Arlene Burke
Jamaica, NY
Dec 26, 2017
Real beauty
I wanted a pocket watch that could be wound up. This one is spectacular. It works very well too. Good buy.
Bev
NY
Dec 26, 2017
Cavalry bib shirt
My husband was very happy with his shirt. The colour is great and the fit is perfect. The made in America tag was very pleasing as well.
PAUL FLEMING
DULUTH, MN
Dec 26, 2017
Spats
These spats are exactly what I was looking for. Superb
Frank
Quorn , St, AU
Dec 25, 2017
tall derby
a very smart hat that fits perfectly I have had all good comments about how stylish it looks with the outfit I wear can certainly recommend this one

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