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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2018-03-25

jack
KS, United States
2018-03-24
Love the stuff
Chris B K
CA, United States
2018-03-23
The brown slouch hat I received looks to be of really good quality, made in the U.S.A., and for a very fair price. The time between when I ordered it and when it showed up on my porch was very quick.
Carl
NE, United States
2018-03-23
received item was as stated. Fit was great, great workmanship very pleased
Sarge
TX, United States
2018-03-23
Customer service was great - friendly & helpful folks. Shipping time was great. Initial jacket was WAY too large, even though that is my normal size. Sent it back with a size smaller order. Unlike most online retailers had to pay return shipping & shipping for the next size smaller. Received the reorder and the fit was great except that the sleeves completely covered my hands. Rather than return the item and pay shipping again, I took it to a tailor. In my 70 years I have purchased many coats and jackets and have never had to have the sleeves modified.
Deborah
CA, United States
2018-03-23
I'VE ORDERED GIFTS FOR MY GUY TWICE. DURING THIS TIME HE POPPED THE QUESTION! THE QUALITY CLOTHING MAY HAVE HELPED A BIT. THE WEDDING IS APRIL 3, 2018!
Deacon S
FL, United States
2018-03-23
Wonderful products (shirts and pants) The sizes were true! I will buy more in the future
Joe
NY, United States
2018-03-23
Excellent workmanship. Very happy with what I ordered. The fit was exactly the way you said it would. Outstanding reviews. Delivery was spot on.
Ron p
PA, United States
2018-03-23
Love the products ..very authentic looking ,quality clothing. Will be buying again in the future from them.
Buffalo Beau J
TN, United States
2018-03-23
My experience was good - I called and talked to the folks and they gave me advice on the size I should buy. I told them I thought I should buy an XXL because that is what I normally buy when I buy shirts. I try to consider the shrinking aspect. The XXL for the shirts they sell are what I would consider XXXL. I have washed it several times to try and shrink it. Hopefully at some point it will be OK. Next purchase will be an XL. As far as the pants, they seem to be OK - I purchased size 38's and they are more like a 36 Plus. - Both shirt and Pants are nice and I will be able to wear them but folks who are buying shirts - they run large and pants are just a little small.
Christo
CA, United States
2018-03-22
These clothes and accessories will no doubt enhance my Victorian experience at Dickens Universe./
Anonymous Customer
2018-03-22
Great products, very reasonably prices. Customer service is outstanding
Mini
MI, United States
2018-03-22
I order a skirt for a church function and it was to small I sent it back and reorder on the phone told the sale person I needed it right away I receive it I had not receive my refund for the first skirt I ordered and I call and talked to someone and they took care of it right away I receive my refund two days later they are friendly and courtesy I love their skirts definitely will order again.
Plain City K
UT, United States
2018-03-22
great
Anonymous Customer
2018-03-22
None of the fit after paying 40$ shipping including customs
Dennie L Anderson
OR, United States
2018-03-22
My next order will be the black riding boots.Do you give retired military discount? I absolutely love the tie I purchased from you.Thank you
T Brewer
FL, United States
2018-03-22
THE SERVICE WAS OUTSTANDING!!!!!!!!!!!!!!!!!!!!
Patricia
NY, United States
2018-03-22
beautiful vest, can't wait to wear it!!!
Jenny S
Qld, Australia
2018-03-22
Always satisfied & surprised at the quality! Perfect. Thank you
James B
AR, United States
2018-03-22
I ordered an Inverness coat, and when it arrived I felt it was a little large, but I was concerned that the smaller size might not be a great fit either. So, I called Customer Service and we had a great conversation about the sizing, and this led me to order a smaller size (holding on to the first jacket) until I could figure out which was the correct size. The second one arrived quickly, and I made my decision to keep the second order and return the first one. The process was simple, the two people I spoke with in Customer Service were extremely helpful and understanding. I have ZERO complaints. Now I'm just waiting for my return to process for the refund, but based on things so far, I have no doubt that will go just as well. THANKS!!!
Bernita
MO, United States
2018-03-22
Very satisfied with the items and customer service and delivery time. I have bought several items. Thank you for being such a great company.
Greg
VA, United States
2018-03-22
Great Service and Great Products! Thanks
Kurt J
GA, United States
2018-03-22
The rep I spoke to advised me on sizing for my vest. Not only was she 100 percent on the money, the quality of the vest exceeded my expectations. I am an entertainer, 5 nights a week, I look for good comfortable cool clothes that will add a little character to my evening. Some of your mens shirts are sold out ,when will they be available again? Thank you!
Mike B
PA, United States
2018-03-22
Great product and fast delivery.
LVHOOK
OK, United States
2018-03-22
My order was filled and shipped quickly. It is a well-crafted, quality product. I definitely will shop Historical Emporium again.
Geoff G
ON, Canada
2018-03-22
Love dealing with you. Really like the quality and authenticity of the products. Even though I live in Canada service and delivery is flawless. I host ghost walks in Hamilton Canada and I am constantly being complimented on my attire by the customers who attend the walks. Great company!!!
Paul R
IN, United States
2018-03-22
Everything was sewn well. pants come in a standard length ( 36" inseam) as they stated. I washed before hemming, but nothing shrank. So they must have been pre-washed. Got a conformation of my order within minutes....could have tracked my order, but didn't. Everything came within the time they stated....even the shirt they didn't have immediately on hand. I'm giving them two thumbs up....
Jerry
PA, United States
2018-03-21
I was very pleased with my purchase as it met and exceeded everything listed in the item description.
Dale
OR, United States
2018-03-21
Lots of good comments on appearance and quality of vest and tie.
K. D. Reeves
NC, United States
2018-03-20
I purchased the Burgundy Thorton vest and it is magnificent to wear. It makes my regular Sunday suit come to life with much glamour. I had to have minor alterations done to it to make it fit me better. All in all I am very pleased with my purchase from your company!!! Thanks, K.D. Reeves- King, North Carolina
Evo S
MN, United States
2018-03-19
I just completed my 3rd order from Historical Emporium. The service was great, the price reasonable, and I'll be back for more.
calvin u
VA, United States
2018-03-19
overall, I must say I was well pleased with your service and greatly appreciated that my order was handled promptly. customer service was very helpful with sending me updates so that I did not have to inquire about the status of my order.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2018-03-25

John
OH
Mar 24, 2018
Wow!!
Very pleased with this canvas duster. Well made and heavy. Looks really, REALLY good. Everyone who has seen it agrees.
James A Bacon
Springdale, AR
Mar 23, 2018
Better than I anticipated
After months of looking, I took the leap of faith and ordered the jacket. When it arrived, I was immediately pleased with the quality and overall look of the jacket. Unfortunately, it was too large. This led me to place an order for a smaller size (holding on to the first one as a comparison before sending one back). NOTE: I ordered the M/L, but in the end I kept the S. As noted in the description they do come large, so a purchaser needs to take that into account. But, here's another thing that caught me off guard...it was much longer than I anticipated. Having looked at the images, I expected the coat to stop just below the knees; however, it went to the top of my feet (the M/L size). In speaking with their Customer Service Team, apparently the models used for the photographs are slightly taller than me. I was told they were well over 6 feet, and I am merely 5-9...as such, it did run long on me. Now, when I got the S size, it was slightly shorter on me, but still longer than I anticipated. BUT THIS DID NOT DISCOURAGE MY PURCHASE. This jacket is awesome! It feels and looks great. I just decided to take it to someone for a minor alteration on the length. Some people might not like that as an option, but let me tell you, the jacket is worth the alteration. I've not found one any place else that looked as great or was made to this quality. So, I was not about to send it back simply because I was vertically challenged (as compared to the models). That's been the story of my life (and why I never played basketball), but you learn to make adjustments. So, shorter people might keep that fact in mind...the photos make it look shorter due to the height of the models. Outside of that one observation, I have nothing negative to say about the jacket, the service or the overall experience with my order. I am a VERY HAPPY CUSTOMER!
Nat
Chicago, IL
Mar 23, 2018
Excellent basic cravat
Good quality, easy to tie, looks smart.
Nat
Chicago, IL
Mar 23, 2018
Good vest, some fit issues
The fabric and construction are good quality. The buttonholes are a bit tight, but that is workable. The biggest issue, unfortunately, is that it is simply too long! I am 5'5" and this vest ends low on my hips, when it would ideally end closer to my natural waist. I will be getting it altered accordingly because it is a very handsome vest, all things considered, but it is a bit disappointing. Taller individuals probably won't have this problem.
Nat
Chicago, IL
Mar 23, 2018
Good quality and fit
I was pleasantly surprised by the thickness and sturdiness of the fabric for these trousers. In addition, the fit is very good; I have "child-bearing" hips and big thighs, so I was worried that there would be fit issues even though I selected the right waist measurement. However, aside from just a hint of snugness in the thighs (no more so than a modern pair of skinny jeans), the fit is excellent - very comfortable. They definitely need hemming, but that was expected.
Joe
Manorville, Ne
Mar 23, 2018
Collar
Excellent collar.
Buffalo Beau James
Spring Hill, Te
Mar 23, 2018
Pants smaller than size
On the pants - Love them - I bought a size 38, it fits but it fits like a 36 Plus - It's OK, I wear a size 36 but I always like to consider shrinking over time - hopefully they will be OK.
Buffalo Beau James
Spring Hill, Te
Mar 23, 2018
Larger than Expected
Love the shirt BUT I bought an XXL - should have bought XL. Buy smaller than your normal size.
Shane P.
Vancouver, Wa
Mar 23, 2018
I love this hat!
This is a great hat. I got many compliment the first time I wore it. The service and shipping speed are unmatched
Fully Vested
Ne
Mar 23, 2018
Lots of compliments
Bought this package last minute for St. Patrick's day. Shipping came just in time, vest fits true to size. Received a lot of compliments over the holiday. Solid Quality, as have come to expect from HE. With a red tie it will work for a Christmas party as well.

Mar 23, 2018
Good Quality Product
Very quick response arrival of package only took a couple days and was exactly what I was looking for
CFrank1966
Visalia, CA
Mar 23, 2018
Awesome!
It is perfect for a themed event I am attending in early April. thanks for providing this and I hope to order other items for future events.

Smyrna, TN
Mar 22, 2018
Western gunbelt and holster
excellent product. Tooling is very nice on the leather. Very reasonably priced compared to all other similar products. I will buy again.
James A Bacon
Springdale, AR
Mar 22, 2018
Better than I anticipated cont'd
the story of my life (and why I never played basketball), but you learn to make adjustments. So, shorter people might keep that fact in mind...the photos make it look shorter due to the height of the models. Outside of that one observation, I have nothing negative to say about the jacket, the service or the overall experience with my order. I am a VERY HAPPY CUSTOMER!
Stumpy
Mar 22, 2018
Great spyglass
I ordered the telescope to display, I'm very happy with this item. I built a small display stand for it the first day and it graces my computer desk as I type. The case it came was very thin and flimsy but as I will not be using that, that is fine.
kim
WY
Mar 22, 2018
Love this skirt
I love the way this looks on me very nice fabric and am looking forward to wearing out for evenings out and or just to wear something a bit different. super fast shipping very pleased
LVHOOK
Tonkawa , OK
Mar 22, 2018
Great Priduct!
Fantastic craftsmanship! I love my authentic western gun belt and holster!
Marty
Philadelphia
Mar 22, 2018
Written In Stone
The Callahan “Tombstone” frock coat - charcoal, is yet another Great Masterpiece by The Emporium. Its rugged elegance and mischievous charm goes far beyond most coats that I have ever seen. It's silky smooth, dark metallic hue is awe inspiring to say the least. And It's wide, brooding top in opposition to its tapered sleek waistline projects a majestic as well imposing appearance onto any garment that you might pair with it. And be certain that this coat is just as tough as the nickname of the town that it evokes, as the well crafted, heavyweight and durable construction is guaranteed to last you for several years to come. Trust me when I say, no serious gentleman’s wardrobe should be caught dead without the Callahan “Tombstone” frock coat. What more can I say, but thank you once again Emporium!

Mar 21, 2018
showman vest and ties
very nice
Belle
Mar 21, 2018
Fun!
I originally ordered the grey version of the Lorena skirt and LOVED it and the color of it but had to change to the black for color/costume matching reasons. This is a good quality skirt and will be fun for my steampunk costume. Note that the waist is VERY high - I ended up sizing up one size just to try to get it to sit a little lower. I love the look of the bow, but because the waist is so high, it will have to be removed or repositioned so that it can be worn with a corset (when I tried the skirt on with the corset, the bow was located approximately at the top of the lower set of corset ties).
mudpuddle
Freeport, Ma
Mar 21, 2018
Classic Work Vest
Vest is a good fit and will be looking forward to ordering another color which you are out of stock right now.
Cutetriop
Gaithersburg, Ma
Mar 21, 2018
Quality blouse
I ordered this blouse for my daughter's history fair. She had to dress up as a historical figure she researched. This blouse was made with good quality fabric, and it's totally different from cheap thin material that you usually see at a costume store. I was very happy with the quality.
Lilo
GA
Mar 20, 2018
Beautiful belt, fits wonderfully.

Mar 20, 2018
Beautiful skirt, fits wonderfully.
Lilo
Atlanta, GA
Mar 20, 2018
Not a great fit
The construction of the shirt, the fabric, cut, and so forth are amazing. However, the sleeves are too short for my arms, leaving me with limited arm mobility when the cuffs are buttoned. Other than that, I love it. If you have long arms (I'm 6 feet tall), this may not be a great shirt for you completely buttoned. However, it's wearable, and it is a beautiful, well made shirt.

Mar 20, 2018
goods
Loved shirt
Evo Shandor
Twin Cities, MN
Mar 19, 2018
Love this vest!
It's a heavier, thicker vest with a straight cut and round bottom. The fit was almost perfect, and I keep getting complimented on it. I may need to find a 'reason' to purchase another.
calvin umbarger
atkins virginia
Mar 19, 2018
sharp and sweet
these goggles are really neat. they really make a wild impression for such a rare design. I've always been a big fan of ww 1 aircraft and anything associated with them. also, they are very comfortable and fun to wear around even if you don't have your own airplane. they also make a good impression when worn on military helmets. my only criticism would be that the center piece between the lens should be a bit stronger. it should be made of a thicker leather that will not split under stress. that being said, I still like them well enough that I may get an extra pair at some point in the future.

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