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Shopper Award

Historical Emporium Reviews & Ratings



At Historical Emporium, we aim to deliver truly excellent customer service.

We use Shopper Approved, an independent customer ratings service, to ensure that we are meeting that promise, and we invite you to browse ALL of the Historical Emporium reviews on Shopper Approved to judge for yourself.

Our customers also leave reviews on other places around the web, including Google, Facebook, and Yelp. You can find links to those reviews below.

Please contact us if you have any questions.



Historical Emporium Customer Reviews, Week Ending 2014-06-22

Dorothy
UT, United States
2014-06-21
Very good quality. I was relieved to see how well made the clothing was. I love it. The fit was great too.
Jocelyn
Vic, Australia
2014-06-20
It was easy beginning to end.
Jack B.
MT, United States
2014-06-20
You guys are awesome. I looked far and wide for the era clothing I needed for this play..very hard to find, until, your website. Keep up the good work and helpful customer service !!
Dace G
TX, United States
2014-06-20
Gentlemen's Emporium's customer service policies are endlessly accommodating. I exchanged several items for others sizes, and even kept one size while ordering another size for comparison. This company practices a kind of customer service that unfortunately is becoming a thing of the past nowadays. I cannot say enough good things about their service and their products. Highest recommendations, and I'll DEFINITELY be shopping with them again.
Jari
2014-06-19
Very fast delivery from U.S to Sweden and Very fine clothes.
Gorm
2014-06-19
The customer service was brilliant. It got here the first day of the estimated time of arrival, nicely packed and in mint condition.
Destiny
IN, United States
2014-06-19
I got my vest in a very timely manner. They said it would take an extra 2 weeks for the size I ordered but I still got it in about 4 days.
Walter
2014-06-19
Great quality clothing. I wear the pants and shirts (and vest and coats in cooler weather) as daily wear.
Mickey
2014-06-19
Customer service was excellent. Eve took the time to actually open a pair of pants and measure them to make sure that the waist would fit on the ones she sent in exchange. Although I measured myself according to the website instructions, the pants were over two sizes too small. She placed the 30 waist with 32 and there is no room for weight gain in them. I'd say that they are also a bit tight, but, I'll keep them.
S.
MI, United States
2014-06-19
I needed the vest I was ordering in a short time frame of under a week. The woman whom I spoke to helped out immensely, and my order came in a day early! I will be ordering again from your store. Great stuff, from the product to the service!
Mary K
PA, United States
2014-06-19
This site has a good variety of selections of period costumes. I am happy with my purchase and will be able to use for many historical events and programs.
Dude-Dave C
2014-06-19
Everything went quickly. There is only one thing we had to do to return a pair too small a fit was to print out a return slip. We have no copy machine in home. Would be helpful to include one with packing info slip. The one pair of pants really are cut way off from normal sizing. We went from 33 waist up to a 36 to get the right fit and my husband is a 33 X 36.
Dave
AL, United States
2014-06-19
My order of premium men's spats was easy to place, delivery was exceptionally fast and the product quality is excellent.
Anonymous Customer
2014-06-19
My shopping experience with Gentleman Emporiumcoms was top notch.
Chris C
2014-06-19
Great service and wonderful products many thanks. Import duty is pretty high but apart from that I am very satisfied thank you.
Jerry
AR, United States
2014-06-19
This is a nice quality vest. The size I chose fit well using the same guidelines I use with other clothing products.
hrwolfe
CA, United States
2014-06-19
Your customer service is excellent. I have called a few times and each time the representative is courteous, personable, and helpful. I do wish more retail outfits worked like that. I grew up with that being the norm but these days!!!! I am thrilled to find your store and as soon as I know how stuff shrinks I WILL be ordering more of the Pullovers, they are awesome for my needs.
Gail
MI, United States
2014-06-19
Loved that the gloves are very moderately priced and got to me in days.
David
MI, United States
2014-06-19
I received fast, accurate, and courteous service while shopping on line at the western Emporium. I look forward to shopping again in the near future.
Joseph S
MO, United States
2014-06-19
Customer Service reps were very helpful, polite, professional. A pleasure to work with them.
T guy.
MB, Canada
2014-06-19
All on line shopping should be like this site.
Francisco M
TX, United States
2014-06-18
I have been buying clothing from Historical Emporium from a long time. The clothes I wear to work, to go abroad (Paris, Buenos Aires) I buy it at the Historical Emporium. I have always been extremely pleased and satisfied with each and every order. I only have one suggestion: please, make MORE dressing Trousers available. Ever since I stated buying my clothing at the Historical Emporium I'm truly living IN STYLE. So, please, keep running this place where you can feed my nostalgia for a time I never lived in! Sincerely, Francisco Moran
Andy T
MN, United States
2014-06-18
Extremely well treated, very well received with no problems at all, Will most assuredly order more when ready. Will have no doubts with service and quality of any item I may order. Thanks Much to all at Gentlemansemporium.com
Jeff & Jan
Vic, Australia
2014-06-18
We were very happy with the prompt service and the quality of the product. Looks and fits perfect. We have recommended you're website to our friends also.
Rick
MI, United States
2014-06-18
Pants, shirt, tie, suspenders, and holsters were perfect. The high rider belt did not fit; not even close. Sent it back and the new one was so loose it fell off even on the tightest hole. A third belt (between the 2 sizes) required being on the tightest setting. Belt sizing is not anywhere near accurate. I would buy again from Emporium, but not any of the gunbelts.
Oliver G
CA, United States
2014-06-18
I shopped several vendors for the same or similar product. You had the best replice pith helmet for the best price and shipping. Thanks. I was able to recreate an 1892 USMC Officers summer dress helmet that looks fantastic!
Jim
NC, United States
2014-06-18
Very easy ordering. Thanks
Mags O
LA, United States
2014-06-18
quality of products are great... prices could be better
Anonymous Customer
2014-06-18
LOVE your site and store. the bell was just not of very high quality. Your clothing is terrific!
DixieDoodle
NY, United States
2014-06-18
A very pleasant experience. Found what I wanted at a good price. Ordered on line...it arrived quickly and in perfect shape. I will order again from these folks in the very near future.
phlanz
ME, United States
2014-06-18
Good service got the product I wanted in my size. Item arrived in a timely manner in excellent condition.
Kerensa
MD, United States
2014-06-18
When I contacted customer service to ask about sizing before buying, the person I spoke to via email was very prompt and polite. Got the right advice and the result is amazing! I would definitely buy here again!
L. Bürki
2014-06-18
Very good customers service. One of the package I've ordered didn't arrive and Gentlemansemporium.com acts as gentlemen and send me another one. Thanks a lot!
critterden
IL, United States
2014-06-18
We are very happy with our shopping. We do have trouble with sizing sometimes. But we get around that by getting it a little big. The fabric used in everything we bought has been grand. thank you
Anonymous Customer
2014-06-18
customer service awesome, design great, quality pretty good, price pretty good, fit- absolutely horrible
Tim
TN, United States
2014-06-18
I feel like I should give some sort of a negative feedback so it wouldn't appear that I was giving a fake review, but I couldn't come up with anything negative to say because my experience was fantastic. Thanks!
Anonymous Customer
2014-06-16
I ordered this vest for an event that was less than a week away and Gentleman's Emporium got it to me with time to spare. I had a great experience with this order, plus this vest makes me look classy.
Customer Reviews by Shopper Approved

Product Reviews, Week Ending 2014-06-22


Jun 21, 2014
hat
Cheaply made and flimsy with feathers on frint instead of side.
Jocelyn
Red Cliffs, Vi, AU
Jun 21, 2014
Perfect
The fez was a gift. The gentleman recipient was thrilled with it including color and fit. Perfect!
Dace Gisclard
Houston, Te
Jun 20, 2014
LOVE this vest!
This is the THIRD version of this very same vest that I've owned (to accommodate my spreading waistline). The color and styling are "sharp as a tack", and the workmanship of top quality. WAH vests tend to run a little smaller than some other companies, so one might consider ordering a size larger and than one might usually order.
Jari
Tranemo, Sw, SE
Jun 20, 2014
Smooth
This is the best vest i ever had, very smooth.

Glendale, AZ
Jun 20, 2014
lace parasol
The metal catch once you push the umbrella up to open is thinly made and bends easily. It has bent on the black lace parasol purchased from this company. I am wary the same thing will happen on the ivory lace parasol.
Scott F
Willits, CA
Jun 19, 2014
Tending the dead
I bought the top hat to complete my undertakers outfit for my western reenactment group. It fits the bill perfectly. Keep in mind that this is a tall hat!
Destiny
Lafayette, In
Jun 19, 2014
wonderful
I got the vest for my husband for our wedding, And it turned out great! My only complaint is that the arm holes were a bit big so I still had to get it taken in a little, but otherwise it was wonderful and fit great every where else
Walt
Lancaster, CA
Jun 19, 2014
For a change
What fun to find quality trousers that do not look like all the others.
Mickey Maguire
Columbus, OH
Jun 19, 2014
Order at least two inches larger waist
I measured my size according to the instructions provided on the website, but, these particular trousers are way too small. They have been exchanged, and Eve provided first-class service. My original order was for 30 waist. Eve sent me 32 waist after measuring them. They are still snug, but, the next size up would likely be too loose. I'll keep them and have them let out a little bit. Otherwise, I love the look and feel. I love the 36 inch inseams on Gentlemens Emporium's line of trousers. In boots, I wear 36 inch inseam. They are hard to find.
Mickey Maguire
Columbus, OH
Jun 19, 2014
Looks Great! Nice Fit.
I love the look and feel of this vest. It will go well with several other items I've purchase from Gentlemen's Emporium. I mentioned in another review that my "brand" includes Victorian Era clothing *Irish and Western). This vest is perfect. I'll be adding more to my wardrobe soon.
Mickey Maguire
Columbus, OH
Jun 19, 2014
What a beautiful shirt!
I bought this shirt and other items for speaking engagements. I am an author and teach positive thinking, business and management skills, and how to turn your dreams into realities. My brand includes clothing from the Victorian Era (Irish and Western). This shirt is now my favorite. I bought the pants in the picture to go with it.
The Logans
tacoma, WA
Jun 19, 2014
Wrong Hat
We thought that we were going to get the hat in the picture but instead we got one that says Godfather on it with red feathers and it fit WAY to large. When I called the CS Rep about the issue he told me that the name was different because the manufacturer calls it something else. But it still doesn't look like the hat we wanted. Even though we could have made it work with a smaller size and taking the feathers out... I feel like if we are going to spend this kind of money on a hat we should get exactly what was in the picture and not have to make changes once we receive it. When I called customer service wanting to get a return shipping label they informed me that I need to cover the shipping. I am not very happy with the service of the hat. The other items we ordered look nice though.
mks203
Zelienople, PA
Jun 19, 2014
Amelia Dress-Pink
I am an active member of our historical society. This dress is the perfect period costume for many of our events and demonstrations. Perfect fit and good price too.
Dude Dave or Cowboy
Sedona, Ar
Jun 19, 2014
trouser fit
Got these for my husband to wear in the National Day of the Cowboy show in Sedona, AZ. The first pair were way too tight and cut really small. He has been a 32 X 36 for the 37 yrs we are married. I re-ordered from the 1st pair of 33 to a 36 waist and those fit him. Also the length is cut to a 38. He has no body fat or gut, wash board stomach and yet the cut on the 33 ran way too tight. Yes they ride higher than most pants so I suggest order up sizes. He is 6 ft 2 inches tall. Loved the summer light fabric and bright colors.
Dude Dave or Cowboy
Sedona, Ar
Jun 19, 2014
trouser fit
These were a surprise gift for my husband and the size fit him perfect. 33 waist and they were cut long 36 inseam. He wears time period outfits for the shows he performs in Sedona, AZ.
Jay
St. Petersburg, Fl
Jun 19, 2014
Tycoon Cane
I ordered this cane for my husband. He absolutely loves it! It was much nicer than we anticipated. We will order from you again.
Thomas Hamilton
Ft Worth, te
Jun 19, 2014
western holster
Fantastic
David
Whittemore, Mi
Jun 19, 2014
Canvas Work Vest
I live on a Farm in Mid Michigan where the weather varies greatly during the course of the day. Having an extra layer of stout clothing provides me with the options needed when exposed to sun, wind, snow, and rain. I have two recommendations: 1. If this canvas vest came in a variety of colors (Tan, Dark Green, Navy Blue) I would purchase more of these to accommodate cleaning and maintenance. 2. a couple inside pockets to facilitate a Pipe and tobacco would be greatly appreciated.
hrwolfe
Corona, Ca
Jun 18, 2014
Flabberghasted!
Unlike most of the Historical Emporium's clients I buy these shirts for motorcycling. I've found that pull over button up shirts like this help keep bee's out of my shirt and I am very allergic. Henely's as they are sometimes called are basic and there are very few out there in commercial land that are anyway near as colorful as your selection. This Pipestone shirt is my first and I got an XL. The collar is big and I am waiting for the first wash to see how it shrinks so I'll know what to get in the future. It is functional and, dare I say, fashionable. I wonder if I may start a new trend, probably not but hey I'm happy. This is a sturdy shirt for being so fashionable.
Joseph Strobl
SAINT JOSEPH, Mi
Jun 18, 2014
Safari Bush Jacket
The length of the garment was to long. No button on the lower cargo pockets.
Carl Bostek
Anchorage, AK
Jun 18, 2014
Fantastic vest!
This vest is very well made. It is a good fit overall. However, I wish I had ordered a medium instead of a large. My belly isn't as big as I thought. That is a good thing, but I do have to say shut the back fairly tightly. I have a 40 to 42 chest and wear a 42 coat. My waist is 36.

Jun 18, 2014
Impressed
This pocket watch is a great piece of jewelry, I can't wait to dress up & go out with it.

Jun 18, 2014
Very Good
The Top Hat was as good as the description said it would be.
SmoKen G23
HARBOR SPRINGS , MI
Jun 18, 2014
Terrific Vest
Having a video-shoot of our Cowboy Action Shooters for a regional Television Show coming up, I thought I'd like to look even more authentic. I searched, seemingly everywhere for a Western style vest, both locally and online...to no avail. I finally found this "Historical Emporium" website. They showed this vest and it looked perfect...at least in the picture. When it arrived (right on time), it actually did turn out to be perfect! The fit was exactly right and the quality and color couldn't have been better. It worked right in with the rest of my attire to a tee! The video-shoot went great and all of our cowboys looked the part. I could not have been more pleased with this vest!
Midwest Pro Entertainment
North Liberty, Io
Jun 18, 2014
Wicked Nice
Great look at a great price. Buy a size bigger than you need, it runs small and I ordered the 3x tall, it was a good thing I did. I'm only 6' tall and this came JUST to the top of my Vigilante pants. The buttons are very flimsy, I'll have to have them tailored on properly, but other than that, this vest is the bomb!
Midwest Pro Entertainment
North Liberty, Io
Jun 18, 2014
Wicked Nice
You can't see it in the pictures, but it has stripes and it's a very light material and doesn't shrink easily. I ordered the 3x tall and it's freakin' HUGE! I thought it would run a bit small like the vests and pants. I was dead wrong. Buy the size you normally wear. It's a great shirt for hot summer events as it breathes easily. Great buy!
Chief - T
Duluth, MN
Jun 18, 2014
Well Vested Purchase
Again, I can't say enough for the quality of the items I have purchased here. The Twin City Vest is top quality in regard to materials and comfort. Will look forward to adding another in the near future. Pass my profound thanks onto all that are a part of your great organization _ KUDOS.......
Chief - T
Duluth, MN
Jun 18, 2014
Seeing Red with Pleasure
The spectacles that I purchased are TOPS. When I was in the military, one of my many jobs was as a Counselor. One day a child that was visiting the ship forgot his Red Tinted play glasses behind. I tried them on one day as a joke and found that my attitude became much more up beat. I tried using them in several situations where an up lift in demeanor was needed, and in every case they worked. So when I bought these I was not really sold on the fact they were "Sun Glasses", however to my surprise and delight, they are both the best Sun Glasses I've ever bought, and the red tint does well to help me stay up beat. Thanks all for the a most pleasant surprise!!
Rick
Rochester, MI
Jun 18, 2014
Canvas Trouser
Well made and true to size
Rick
Rochester, MI
Jun 18, 2014
Barrymore Shirt
Great shirt - well made and true to size. Very satisfied
Rick
Rochester, MI
Jun 18, 2014
High Rider belt
These belts are nice but the marked sizes are not anywhere near accurate. First (38) one couldn't even be attached to the first hole. Returned it and the second one (42), even on the tightest setting fell off. The third one (40) required being on the tightest hole, even then it was a little loose. I had to punch an additional hole. I would not recommend buying these belts, even though they are well made, because you are taking a chance on fit, and you will pay lots of shipping charges back and forth.
Maddmaxxtoo
Colorado Springs, Co
Jun 18, 2014
Great Product
High Quality.
Maddmaxxtoo
Colorado Springs, CO
Jun 18, 2014
High Quality
These boots are of the highest quality and are as advertised.
Maddmaxxtoo
Colorado Springs, CO
Jun 18, 2014
Great Product
Quality item. Highest quality.
Maddmaxxtoo
Colorado Springs, CO
Jun 18, 2014
Top Quality
Top quality product. Couldn't be more pleased
Maddmaxxtoo
Colorado Springs, CO
Jun 18, 2014
Great Product
Exactly as advertised
Highland Pants
SKU: 000639
Maddmaxtoo
Colorado Springs, CO
Jun 18, 2014
Great Product
Highest quality, great product
Maddmaxtoo
Colorado Springs, Co
Jun 18, 2014
High Quality
High quality great product.
Maddmaxtoo
Colorado Springs , Co
Jun 18, 2014
Top Quality
Coat is of the highest quality and exactly as advertised. Could not be more pleased.
Oliver Grant
Ladera Ranch, CA
Jun 18, 2014
British Empire Pith Helmet
Oustanding quality, value and price. This helmet can be used to recreate US military dress helmets of the late 19th century asnd easily accepts ALL replica and original brass hardware.

Washington, In
Jun 18, 2014
Cowboy Holster
Amazing genuine product. You won't be disappointed.
phlanz
union, ME
Jun 18, 2014
phlanz
Smashing weskit! A real asset when dealing with the "local" population. Now even I look dapper!
Sikamanba
Worcester, ma
Jun 18, 2014
Royal Blue vest
Beautiful and a great fit.I really liked the color and fabric
Min
Ar
Jun 18, 2014
This Howie Rocks!
Excellent Howie coat for cosplay or theater. Made of a light cotton twill, it is comfortable and very well made. Note it does have to be ironed after washing. Fit is generous, my 5'10" skinny teenager wore a small and yes, the arms were long enough. Got stopped about 100 times in one day at Phoenix Comicon for photo ops and people commenting on his costume.
critterden
Marissa, Il
Jun 18, 2014
wife approved
The fabric on this vest is first class. very well made.
Kerensa
Gaithersburg, MD
Jun 18, 2014
Wonderful!
The skirt is very true to size. I'm in between a Medium and Large, and I asked about which would fit best. Customer service was very prompt and suggested I go a size up and it worked perfectly! The skirt fits me very well, looks just like the picture. I can't wait to wear it with a costume I'm constructing: the color scheme goes well together. The item arrived four days after I ordered it! I would definitely recommend this skirt.
critterden
Marissa, Il
Jun 18, 2014
elegant for anyone
these are very nice. good for any occasion.
Daggrim
Seattle, WA
Jun 18, 2014
Very nice for the price
I highly enjoy this shirt. The materials and workmanship are great quality.
Daggrim
Seattle, WA
Jun 18, 2014
Love it!
I love this hat. It looks great, great price, and I can rock this bad larry on my noggin all day, with the exception of meeting a lady friend, or inside someone else's home, or at meals.
critterden
Marissa, Il
Jun 18, 2014
nice tie, look better in the box
this tie look so much better in the box than on the computer. sweet.
Daggrim
Seattle, WA
Jun 18, 2014
Decent but...
I love this vest, but there were a few minor issues with it that prevent it from getting a 5-star. Let's break it down: Pros: Nice, good-quality material. Fits *mostly* as expected (see below). Cons: Buttons had to be reinforced before really wearing it. Upper chest area is much more narrow than what the picture implies, probably due to larger size ordered. Story: I tried the vest on, fit great, so I washed it according to the tag instructions. Upon putting it on again, two of the buttons popped off. It arguably had fit a lit better pre-wash, but it wasn't that snug after either. The buttons are supposed to fit a little loose with some slack, but these were much too loose and didn't have enough thread to withstand almost any amount of strain. As for the negative on item #2: I'm a big guy with a barrel chest. I ordered a size up from my shirt size to make sure it fit. It feels like the area from the bottom of the chest on up is roughly the same dimensions as it would be on a vest two sizes smaller. It doesn't fit tight necessarily, but it doesn't square at the shoulders like the image. Instead, it cuts in quite a bit more like a normal vest, so that if you're wearing suspenders in a normal fashion over your collar bone, they're going to show. This is probably a non-issue for smaller guys, but it was a little bit of a disappointment in the fit.
J.F Gautier
Marseille, no, FR
Jun 18, 2014
work vest
Nice stuff ! Very well made ! Just one thing : Order one size more than yours ! Many thanks , A pleasurte to wear it ! I do appreciate .
Jess
Wilmington, De
Jun 18, 2014
Prom stunner
I bought this to go to a prom. An adult prom. At a bar. And trust me, I looked very dapper. Well made, well fitting, worth the money. Buy it
J.F Gautier
Marseille, no, FR
Jun 18, 2014
Shirt
Very nice transaction , as always I do appreciate to be in business with ! Many Thanks . The shirt is perfect ! A must for westerners !
J;F Gautier
Marseille, no, FR
Jun 18, 2014
Shirt
Nice shirt , very well made , a pleasure to wear it ! As always fast shipping ! Kind regards from France .
Robert Evans
Las Cruces, Ne
Jun 18, 2014
gerryloutess
didn't fit properly, so was returned
J.F Gautier
Marseille, FR
Jun 18, 2014
Pony express Badge
Very nice ! Perfect reproduction , fast shipping ! Great ! Many thanks . J.F Gautier from France .
C.C. Winchester
House Springs, MO
Jun 18, 2014
amazing stage wear!
The shirt is well made and wonderful quality out of the box! The neck is a little tight for scale of shirt but A+++++!

Jun 16, 2014
Callahan Frock coats
I have taken my charcoal Callahan frock coat to a tailor who says that the "balance points" are all off and the sleeves sewn on incorrectly. Perhaps it would be a good idea to have your coats (and other items that should fit according to formal standards) manufactured in a country, and by people, that are familiar with weraing these type of items...?

Jun 16, 2014
Too Short
Material and workmanship seemed OK, but the shirt was too short to stay tucked in around my gut and shrank upon washing. I wore it once so far, and I might be able to wear it again, but I don't expect a third wearing.

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